FAWCET RECOMMENDED BY THE WHOLESALER. MUCH BETTER QUALITY THAN WE SEEMED TO FIND IN THE BIG BOX STORES AND COMPETITIVELY PRICED.
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Response from Customer Solutions Feb 9, 2017
Hello Mr. Al,
Thanks for your feedback on the Delta faucet. I'm so glad to hear you are pleased with the product. Thank you for being a Delta customer!
Verified Purchase
Recommended
Customer review from deltafaucet.com
Feb 5, 2017
This product has performed well.
I like the 360 degree swivel area. The finish is standings up well. Very easy to clean. No deep grooves to collect dirt.
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Response from Customer Solutions Feb 9, 2017
Hi Mtpl,
I am very glad to hear you are happy with the operation of your Delta faucet. Operation of all of our products is very important to us. Please feel free to contact our customer service department with anything needed.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Jan 17, 2017
Love it
We have bright shiney brass fixtures through out our house. We are trying to update the look as things need replacing. I Love this finish without having to totally remodel to update. Love the faucet. It was exactly what we wanted.
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Nov 15, 2016
Great! But you if you don't want the sprayer order the one that doesn't have it. Otherwise looks ...
Great! But you if you don't want the sprayer order the one that doesn't have it. Otherwise looks great and works wonderfully!
by
Verified Purchase
Recommended
Oct 14, 2016
Great until it started leaking
I installed this faucet about 2-1/2 years ago. Installation was straight forward and went in without a hassle. I noticed it started leaking around the base of the neck about 3 months ago. I took the neck off and replaced the O-rings (I think they were size AS568-114) and put silicone faucet grease on. It helped minimally and I tolerated the leak which grew worse over time. Today I finally have to do something about it. I have water shooting up from the base of the neck to the extent it's no longer usable. I'm disappointed it only lasted 2-1/2 years. At this price point I expected a longer functional life. It appears there's enough room in the O-ring grove for a backup ring. I'm going to try that but I'm not optimistic.
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Response from Customer Solutions Oct 18, 2016
Hello LeakyMcNeckerson, Thank you for your feedback.
I am very sorry to hear your Delta 2497LF-AR two handle kitchen faucet is no longer operating as it should. You will need genuine Delta parts to resolve the issue. We also recommend that no lubrication is to be applied to the parts. I have reached out to you via email to discuss this further. Please refer to my email for further assistance.
Customer review from deltafaucet.com
Oct 7, 2016
Great Upgrade
The long neck is a huge upgrade for my kitchen. The pivot action also works well.
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Response from Customer Solutions Oct 10, 2016
Hello RXRex, Thank you for your feedback.
I am glad to hear you are loving your Delta 2497LF-AR two handle kitchen faucet. We have many goals here at Delta and great operation is one of the main ones. If there is anything we can ever assist you with please contact our customer service department at 1-800-345-3358 or via email at customerservice@deltafaucet.com.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Jul 5, 2016
Glad to find a 2 handle system
We had to replace a 2 handle faucet of another brand. They are getting harder to find. I like the high neck for cleaning large pans. The only thing I don't particularly like is the sprayer nozzle. It's a bit bulky to handle. Wish it was a bit slimmer to navigate rinsing out the sink. It just feels big and bulky.
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Response from Customer Solutions Jul 6, 2016
Hi Erie, Thank you for your feedback!
I am very glad to hear you are happy with your Delta 2497LF two handle kitchen faucet and appreciate your comments regarding the sprayer. We use our customers feedback to refine our processes. If there is anything we can ever assist you with please feel free to contact our customer service department. We can be reached at 1-800-345-3358 or via email at customerservice@deltafaucet.com.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Jun 5, 2016
Love It!!!!
We purchased this faucet to replace a old Delta faucet and we couldn't be happier. Looks great and works like a charm. Gotta love Delta!
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Response from Customer Solutions Jun 7, 2016
Hello Wornslick, Thank you for your feedback!
I am so happy to hear you are enjoying your Delta 2497LF two handle kitchen faucet. We aim to produce high quality products our customers will enjoy. If there is anything we can ever assist you with please feel free to contact our customer service department. You can reach us at 1-800-345-3358 or via email at customerservice@deltafaucet.com.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Jan 23, 2016
This product has great features.
Best feature is this is a stainless steel fixture. The brushed chrome finish is so stylish. Handles work with a slight push of a finger - easy on and off. The installation was very simple. Plus lifetime warranty. My last Delta lasted 18 years. So I know Delta products are very durable. You won't make a mistake in buying this faucet.
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Verified Purchase
Recommended
Customer review from deltafaucet.com
Aug 1, 2015
smooth performace
my faucet work perfect when you turn it on it is as smooth as power steer you can equal out the hot and cold so easiest and the sprayer spry the water so hard that it would knock the paint off a car it knock the food off the plate so easiest and it was easiest to put in I don't no what those people were talk about that said it wasn't no good they didn't get the faucet I got or they didn't no what they were talk about
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Response from Customer SolutionsAug 4, 2015
Hi wayne65,
I'm glad to hear that your faucet is working great! Thank you for choosing Delta Faucet Company.
Thanks,
Jon
Recommended
Customer review from deltafaucet.com
May 17, 2015
Sprayer was broken
The faucet looks nice and seems solid. However, once it was installed it was discovered that the sprayer would not shut off. There were no more in stock at the supply house where I bought the faucet so I had to request a new sprayer from Delta Customer Service. This meant if I wanted to use the faucet I had to purchase a temporary sprayer from the plumber who did the installation.
Customer service did send a replacement which I was able to install myself.
I'm happy with Customer Service since they sent a replacement without making a fuss. I'm not happy that I needed to contact them on day one.
One more thing - now that the faucet has been in for a few weeks I find that it drips randomly.
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Response from Customer Solutions.May 21, 2015
Hi Sunshine,
I'm very sorry to hear about your experience! However, I'm happy to hear that you received great service! I will also follow up via email to help resolve the dripping issue.
Thanks,
Jon
Customer review from deltafaucet.com
Apr 22, 2015
Cassidy 2 handle side sprayer kitchen faucet in chrome
I love it. Just had a new cast iron sink, marble looking countertop, and insinkerator installed by Home Depot. I have alot of huge pots and pans so this was so needed. Love the chrome, and two handles.
Worth the money. I purchased this on line at Home Depot, they installed it.
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DIY
Verified Purchase
Recommended
5 found this review helpful
Feb 28, 2015
very satisfied
Order arrived quickly. Pleased with overall quality and easy installation. Only quirk was with the size of hand sprayer. It's rather large in scale to the faucet and handles. Didn't buy it for looks but hopefully for life.
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DIY
Verified Purchase
Recommended
3 found this review helpful
Sep 16, 2014
quality of service delivery very poor.
The delta faucet package arrived in terrible shape. However the faucet is very nice and good for filling large pots. We had our plumber install it because my husband no longer can do it.
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Verified Purchase
Recommended
3 found this review helpful
Jun 3, 2014
short life
Purchased this faucet and installed in our new home six years ago. It leaks around the faucet riser, the set screws on the handle are frozen and can't be removed. Handles are loose. Awful expensive faucet to have worn out so quickly. I wouldn't recommend it. It is going to have to be replaced.
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Response from Customer SolutionsJun 9, 2014
Hi ltbdb,
I am sorry to hear that you are experiencing a leak! I need to gather some additional information to help resolve this, please look for an email from me.
Thanks,
JessW
Customer review from deltafaucet.com
Jan 28, 2014
Very attractive.
I searched on Home Depot for a two handle faucet, I like being able to control the amount of hot or cold water I am using.
When we bought our home 16 months ago the faucet was single handle, slow running leaking and we took what we got temperature wise. I was so ready to upgrade that faucet. I searched Home Depot for a two handled faucet, and found this one, I looked at the color options and chose the Champagne Bronze.
This faucet met our needs and desire for something we would find functional and attractive.
I hired a handyman to come install this faucet. He was impressed with the color and the style and quality and the construction. He said it is the nicest faucet he has been asked to install in ages.
I like the way it looks in my kitchen, the high spout makes filling deep pots easy. The sprayer feels good in my hand it has a wide base and is easy to use.
My husband tells me every day how nice it is, how much he likes it and then he will pet it, wipe it down and smile. I think it is a winner!
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Verified Purchase
Recommended
17 found this review helpful
Dec 19, 2013
Very Sleek..Not functional
We haven't had this installed a month yet and the aerator already "popped" out. And the spray leaks without pushing on it. Disappointed.
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Response from Customer SolutionsJul 8, 2014
Hi real1,
I am so sorry that you are experiencing an issue with the aerator and sprayer. I need to gather some more information in order to resolve these issues. Please look for an email from me.
Thanks,
JessW
Customer review from deltafaucet.com
Oct 22, 2013
This Delta kitchen faucet is beautiful and works perfectly!
The lever handles are very easy to turn on, adjust and turn off. A gentle touch and I can adjust to the exact temperature of water. The hand spray is very comfortable to use. The Stainless is bright and clean looking. The style of this faucet is beautiful!
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Verified Purchase
Recommended
15 found this review helpful
Sep 4, 2013
Classic and beautiful
Well made and easily installed. Delivery was fast. Looks great with my new black sink.
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Pro
Verified Purchase
Recommended
5 found this review helpful
Aug 24, 2013
HANDSOME AND FUNCTIONAL
Awesome faucet. Quality and Style, with great features.
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Recommended
Customer review from deltafaucet.com
Mar 6, 2013
This product has great features
I like the brushed metal. The spray works very well with a
good flow of water. I like the high ark of the faucet. It makes
filled pots much easier.
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Recommended
Customer review from deltafaucet.com
Jan 6, 2013
two handle kitchen faucet with spray
My mom just bought this faucet and absolutely is thrilled with it, loves all the features that are attached. Streamlined faucet looks wonderful