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Customer Reviews for Delta Classic 500 60 in. W x 61.25 in. H x 30 in. D 3-Piece Direct-to-Stud Alcove Tub Surrounds in High Gloss White

Internet #321014464

Model #B23205-6030-WH

Store SKU #1008011274

  • 3-piece alcove bath tub wall surround installs direct to stud
  • Caulkless design simplifies installation; reduces risk of leaks
  • Bathtub wall includes 7 built-in shelves for maximum storage

Customer Reviews

  • 4.2
    out of 46 reviews
  • 82% recommend this product
Filter by:
Showing 1-30 of 46 reviews
Beautiful surround
Selected this for my bathroom reno, paired it with the American Standard Ovation Curve tub. My contractor had no issues with installing it and was able to install a nice 18" grab bar. We've only had it operational for about a week now, but so far, so good, love the look and there are lots of places for your bathroom stuff!
by
    • Recommended
    Delta Tub Surround
    Easy install for a DIY. Used this product with the matching Delta Tub also purchased at Home Depot. Went with Black Moen faucet & show head.
    by
    • Verified Purchase
    • Recommended
    Easy to install and good quality.
    Good value along with good quality.
    by
    • Verified Purchase
    • Recommended
    Our Delta Classic 500 tub and surround
    We are very pleased with the new tub, surround and shower doors! We had it all shipped to our local Home Depot because shippers don't always take care with fragile items. Everything came in perfect condition.
    by
    Response from DeltaFaucetMar 18, 2023
    Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
    • Verified Purchase
    3 found this review helpful
    VERY solid construction and great, unique, flowing, design lines
    This arrived considerably later than I had hoped or planned for (waaaay later than previous products) and my handyman has other jobs to do so I have to wait until he's free to install it. However my neighbor came over and helped me unpack and photograph it so I could check the qualify and write this review. As I hope the images will show this looks and feels like a stellar product that is like 3 times thicker and more well designed than any others I've seen in stores. In terms of stability and design it's also light years ahead of my funky old almond "glue on" surround. The fact that it's advertised as a "caulk-less" installation and maintenance makes me SO happy and filled with hope. I don't know about you but caulking and re-re-re-caulking my surround is an incredible pain in the keester so I'm super excited about this design! It's also SO nice to imagine having a surround that's not just a simple stamped rectilinear design with functional shelves but one that has such lovely swooping lines!
    by
    Response from DeltaFaucetJan 6, 2023
    Hi Customer!

    Thank you for taking the time to write a review for the Delta Classic 500. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

    Best Regards,
    Carrie DeltaFaucet
    • Recommended
    2 found this review helpful
    Nicer than expected
    So excited about this! Had an old solid one piece tub that had to be cut out to get it out of the bathroom and this felt like it would be the perfect replacement. All pieces (tub and 3 walls) fit down stairs and through the door. This tub combo unit looks so clean and fresh compared to my old tub whose bottom was pitting and looked filthy. The finish is flawless and will be a breeze to keep clean. The walls are also super easy to join to each other and to the tub and the shelves will hold a ton of soap products. These surrounds are lightweight but super sturdy; I know because I noticed they'd had a rough trip to my house but without a scratch. The tub is just as great. No issues: good depth with a high over-flow drain, nice shape for soaking, flawless finish. We aren't completely done with the reno but it's going to be such a delight to soak in this when it's finished.
    by
    Response from DeltaFaucetNov 22, 2022
    Hi UpgraderGirl!

    Thank you for taking the time to write a review for the Delta Classic 500. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

    Best Regards,
    Carrie DeltaFaucet
    • Recommended
    4 found this review helpful
    Looks better than the photos!
    Delta Classic 500 60 in. W x 61.25 in. H x 30 in. D 3-Piece Direct-to-Stud Alcove Tub Surround is a high-end simple solution to a tub surround. If you don't want the cost or hassle of tile- want space for items- and use every shelf space for all ages- this is for you. These panels simply interlock together and are screwed directly to the stud for install. It goes just over the lip of the tub and locks in so nicely to the matching unit. This is spacious, simple, and so easy a DIYer can do this without to much worry of messing it up. The instructions have wording and photos and this is caulkless.
    by
    Response from DeltaFaucetOct 6, 2022
    Hi Kayden,

    Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the B23205-6030-WH!

    I am glad you are enjoying your new shower experience.

    Please contact us back with any further questions.

    Best regards

    Nicole
    Digital Communications Specialist DeltaFaucet
    1 found this review helpful
    A good tub wall
    A good looking easy to clean tub wall. Installation is pretty straightforward, instructions cover the basics and tools/supplies needed for install. Has plenty of shelves for multiple personal use supplies (soap, shampoo, sponges, wash clothes, etc). Regular shower cleaners keep wall looking good. Packaging was good and kept all panels clean and free of scratches and cracks.
    by
    Response from DeltaFaucetAug 3, 2022
    Hi Charlie!

    Thank you for taking the time to write a review for the Delta Classic 500. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

    Best Regards,
    Carrie DeltaFaucet
    • Recommended
    1 found this review helpful
    by
    • Verified Purchase
    Beautiful, Functional and Well Made!
    This is the best looking & most functional surround! Giving 5 stars because we love it, but there are small design issues. Wonderful to have so many shelves, but water stands on the shelves, most problematically on the large center shelf. If there were channels to get the water off, I think it would remain cleaner, longer. The other issue is the seam where this meets the matching bathtub. It is caulk-less, which is great, but it gets dirty in there, and Delta doesn’t address how to clean it. I think I’m managing, but they should really provide guidance. Despite those small issues, this is a great looking, well made, surround with lots of great shelves!
    by
      • Recommended
      by
      • Verified Purchase
      by
      • Verified Purchase
      These panels were easy to install and very strong.
      by
      Response from DeltaFaucetMar 25, 2024
      Hi JOSEPH,

      Thank you for taking the time to leave your review. I am glad to hear that the Delta Faucet CLASSIC 500™ Bathtub Wall MODEL#: B23205-6030-WH meets your expectations! As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance.

      We appreciate your feedback. Thank you for being a loyal Delta Faucet customer.

      Best Regards,

      Kelley
      Digital Communications Specialist DeltaFaucet
      • Verified Purchase
      1 found this review helpful
      Item got lost and had to be reordered but it was the bathtub that was already delivered that got reordered. I was told I would get a $100.00 credit to my Home Depot credit card for all the inconvenience and never did. They set up home delivery and then called me on the delivery date and told me it didn’t fit on the truck. Very frustrating experience.
      by
      Response from DeltaFaucetApr 16, 2024
      Hi SUSAN,

      Thank you for contacting Delta Faucet Company!

      We apologize for the inconvenience you have experienced!

      We appreciate your feedback. Please reach out directly if you have further questions!

      Best Regards,

      Kyra
      Digital Engagement Specialist DeltaFaucet
      • Verified Purchase
      Replacement Panel
      It's ridiculous that I was told by Home Depot I had to call Delta directly for a replacement panel due to cracking one. Which was our own fault. I'm certain we aren't the first to do that and won't be the last. However, the ridiculous part is Delta telling me they do not sell individual panels and I needed to purchase the entire kit. That is quite the cash grab for your customers. So just a warning to anyone interested in this particular model. If you crack even just one panel plan on being out almost $400.
      by
      Response from DeltaFaucetApr 3, 2024
      Hi Rocky79,

      Thank you for your review of the Delta Faucet model B23205-6030-WH. Please accept our sincere apology for the inconvenience you are experiencing. We appreciate your feedback.

      Unfortunately, the panels are molded as a set and we don't carry the panels individually.

      As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Please reach out with any questions!

      Best Regards,
      Bryan
      Digital Communications Specialist
      (800) 345-3358
      customerservice@deltafaucet.com DeltaFaucet
        do not get delivered
        Product was delieverd outside in the rain just thrown onto the groud with the box completely open.
        by
          • Recommended
          by
          • Verified Purchase
          Never arrived after 3 different orders
          We bought the tub and surround together. Tub arrived no problem. The first surround was damaged during shipping. HD did not reorder it for us, we had to call and tell them to reorder. Second one was supposed to arrive 3 weeks ago but no one can find it. We are getting the run-around; calls supposed to be returned in 24 hours never are. My husband calls every day and still no resolution. VERY FRUSTRATING. It is delaying our renovation. We ordered a third and it's in transit from Chicago but has been in Ohio for the last 3 days. Because the tub is already installed, we can't easily get a different surround because the only surround that fits the tub is sold solely at HD.
          by
          Response from DeltaFaucetMar 2, 2024
          Hello Valued Customer, Thank you for your review! We do apologize that this product did not meet your expectations. Please reach out to our customer service department directly with any issues you may experience with this product. Best Regards, Kayla DeltaFaucet
            Arrived broken 3 different times. Home Depot is the worst.
            by
            Response from DeltaFaucetMar 1, 2024
            Hi COLLIN,
            Thank you for your review! I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance. We also have a Lifetime Limited Warranty on all parts and finish. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter.
            Best Regards,
            Themar
            Digital Communications Specialist
            (800) 345-3358
            customerservice@deltafaucet.com DeltaFaucet
            • Verified Purchase
            1 found this review helpful
            by
            • Verified Purchase
            by
            • Verified Purchase
            Added this above and existing steel tub. Great finish, good directions. Shelves are great, highly recommend. Box is huge though, be prepared for that, roughly 5’x5’x1’
            by
            Response from DeltaFaucetFeb 24, 2024
            Hi KYLE,

            Thank you for contacting Delta Faucet Company!

            We are happy to hear our product meets your expectations!

            We appreciate your feedback. Please reach out directly if you have further questions!

            Best Regards,

            Kyra
            Digital Engagement Specialist DeltaFaucet
            • Verified Purchase
            The tub came damaged
            by
            Response from DeltaFaucetJan 29, 2024
            Hi Home Depot customer,

            Thank you for taking the time to leave us your thoughts. I am sorry that this Delta Faucet model B23205-6030-WH did arrived damaged and understand how frustrating this can be. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance.

            Best Regards,
            Tim
            Digital Communications Specialist DeltaFaucet
            • Verified Purchase
            Not expecting the material to be quite so flimsy, but installed easy and looks good! The delivery process was terrible. The delivery men delivered the tub surround box opened and damaged with a greasy substance on it and footprints all over the place and no bathtub. The truck left a six foot deep groove in my grass. Had to reorder both. Second delivery was ok, just a week later.
            by
            Response from DeltaFaucetFeb 20, 2024
            Hi Jill,

            Thank you for taking the time to leave your review! I apologize for the difficulty with he delivery of the Delta Faucet model B23205-6030-WH.

            Thank you for your feedback and for being a loyal Delta Faucet customer!

            Best Regards,
            Bryan
            Digital Communications Specialist
            (800) 345-3358
            customerservice@deltafaucet.com DeltaFaucet
            • Verified Purchase
            The product was just ok once I received it, it took multiple phone calls and waiting till it showed up weeks after it was to arrive. The box was so damaged the parts were barely in it. Slight crack in one of the joints that was only noticed during install.. The product looks nice now that it’s installed, but if you can’t walk out of the store with in don’t buy it.
            by
            Response from DeltaFaucetJan 12, 2024
            Hello Valued Customer, Thank you for your review! We do apologize that this product did not meet your expectations. Please reach out to our customer service department directly with any issues you may experience with this product. Best Regards, Kayla DeltaFaucet
            • Verified Purchase
            had to receive 3 shipments before i got one i could use but that one looks nice
            by
            • Verified Purchase
            Quality product as described. We'll packaged.
            by
            Response from DeltaFaucetOct 25, 2023
            Hi RANDY!

            Thank you for taking the time to write a review for the Delta Classic 500. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

            Best Regards,
            Carrie DeltaFaucet
            • Verified Purchase
            I love the tub, great quality
            by
            Response from DeltaFaucetOct 25, 2023
            Hi NABI,

            Thank you for taking the time to leave your review! I am glad you are satisfied with the Delta Faucet tub surround model B23205-6030-WH.

            Thank you for your feedback and for being a loyal Delta Faucet customer!

            Best Regards,
            Bryan
            Digital Communications Specialist
            (800) 345-3358
            customerservice@deltafaucet.com DeltaFaucet
            • Verified Purchase
            I was very impressed with this product. It was very easy to install and looks great.
            by
            Response from DeltaFaucetOct 25, 2023
            Hi CARL!

            Thank you for taking the time to write a review for the Delta Classic 500. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

            Best Regards,
            Carrie DeltaFaucet
            • Verified Purchase
            Not for the amateur, but if you have common sense, have a go!
            by
            Response from DeltaFaucetSep 14, 2023
            Hi HomeDepotCustomer,

            Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the B23205-6030-WH!

            Don't hesitate to get in touch with us with any further questions.

            Best regards
            Emma
            Digital Communications Specialist DeltaFaucet
            • Verified Purchase
            Showing 1-30 of 46 reviews

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