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Customer Reviews for Delta Leland Single-Handle Pull-Down Sprayer Kitchen Faucet with ShieldSpray and MagnaTite Docking Technologies in Chrome

Internet #202813387

Model #9178-DST

Store SKU #1005707098

  • Single-hole or 3-hole installation (deck plate included)
  • Delta MagnaTite Docking holds pull down sprayer firmly in place
  • Delta kitchen faucet backed by Delta’s Lifetime Limited Warranty

Customer Reviews

  • 4.6
    out of 1,564 reviews
  • 90% recommend this product
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Showing 1-30 of 1,564 reviews
Not a happy Delta customer
I've had this faucet for almost 3 years. I had to replace the DIAMOND Seal handle cartridge in October of 2022. I need to replace it again, Adjusting the water temperature is impossible and very frustrating with this faucet. It's either screaming hot, or not hot enough. I am seriously considering replacing it altogether.
by
    by
    • Verified Purchase
    The faucet purchased at Home Depot was incomplete and appeared to be a returned possibly refurbished item. I purchased same model at a plumbing supply store and it works great.
    by
    Response from DeltaFaucetDec 2, 2023
    Hi DON,

    Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 9178-AR-DST! I am sorry for the issue you experienced during installation.

    Your feedback is important to us, as it helps us refine our products and services. Please contact us back with any further questions.

    Best regards
    Nicole
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    Looks great, not happy with shut off
    I purchased Delta - 9178-SP-DST three years ago and while it still looks great, it constantly needs the Cartridge - DIAMOND™ Valve - 1H replaced. Thankfully the company sent me three replacements. But very unhappy to have to keep installing the part every year. Thankfully my neighbor is a contractor. Looks like I have to call and ask for more cartridges again. Maybe I got a lemon?!
    by
      by
      • Verified Purchase
      by
      • Verified Purchase
      Love it easy to install
      by
      Response from DeltaFaucetSep 8, 2023
      Hi HomeDepotCustomer,

      Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 9178-DST! I am happy to hear the installation went smoothly.

      Your feedback is important to us, as it helps us refine our products and services. Please contact us back with any further questions.

      Best regards
      Nicole
      Digital Communications Specialist DeltaFaucet
      • Verified Purchase
      by
      • Verified Purchase
      This Faucet is very functional and is easy to use. The color is fabulous and looks great with our kitchen and we installed one in our laundry room. The touch technology is very easy to use. This helps with hands full. We love it.
      by
      Response from DeltaFaucetSep 8, 2023
      Hi HomeDepotCustomer,

      Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 9178T-SP-DST! I am happy to hear you are enjoying your new product. Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance.

      Please contact us back with any further questions.

      Best regards
      Emma
      Digital Communications Specialist DeltaFaucet
      • Verified Purchase
      I am not used to single handle faucets, but there doesn't seem to be a lot of movement of the handle between cold and hot water. Installation was easy. My only complaint would be the stiffness of the supply lines.
      by
      Response from DeltaFaucetAug 16, 2023
      Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
      • Verified Purchase
      Ac plug accessorie
      How do you use the plug if you don’t want to use batteries?
      by
      Response from DeltaFaucetAug 11, 2023
      Hi JayG!

      Thank you for taking the time to write a review for the Delta Leland. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

      Best Regards,
      Carrie DeltaFaucet
        Works very well. Delta is good product and good customer service with lifetime warranty. Bought to replace 15 year old kitchen faucet.
        by
        Response from DeltaFaucetAug 11, 2023
        Hi HomeDepotCustomer, thank you for contacting Delta Faucet Company!

        We are happy to hear our product meets your expectations and is working very well!

        We appreciate your feedback. Please reach out directly if you have further questions!

        Best Regards,

        Kyra
        Digital Engagement Specialist DeltaFaucet
        • Verified Purchase
        Perfect, Installed @ one month ago, so far very pleased with faucett.
        by
        Response from DeltaFaucetAug 8, 2023
        Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
        • Verified Purchase
        LOVE IT! LOVE IT! LOVE IT! So very happy with this faucet.
        by
        Response from DeltaFaucetJul 28, 2023
        Hi HomeDepotCustomer,

        Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 9178-SP-DST!

        Please contact us back with any further questions.

        Best regards
        Emma
        Digital Communications Specialist DeltaFaucet
        • Verified Purchase
        I had this faucet in my other house and loved it, so I got one for my new home.
        by
        Response from DeltaFaucetJul 28, 2023
        Hi ROSE,

        Thank you for taking the time to leave your review. I am glad to hear that the Delta Faucet LELAND® Pull-Down Kitchen Faucet MODEL#: 9178-AR-DST meets your expectations! As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance.

        We appreciate your feedback. Thank you for being a loyal Delta Faucet customer.

        Best Regards,

        Kelley
        Digital Communications Specialist DeltaFaucet
        • Verified Purchase
        by
        • Verified Purchase
        I'll give it 4.5 as the sprayer isn't as strong as a separate sprayer because the one nozzle has to do the function of multiple sprays. It is great looking, easy to use, and the SpotShield finish is wonderful.
        by
        Response from DeltaFaucetJun 17, 2023
        Hi SUSAN!

        Thank you for taking the time to write a review for the Delta Leland. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

        Best Regards,
        Carrie DeltaFaucet
        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        Very pleased with the stainless steel faucet. So far, no...
        Very pleased with the stainless steel faucet. So far, no issues. I would buy it again. It’s a plus factor to the kitchen’s operation. I love it!
        by
        Response from DeltaFaucetMay 25, 2023
        Hi RSJ539,

        Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 9178T-SP-DST! Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance.

        Your feedback is important to us, as it helps us refine our products and services. Please contact us back with any further questions.

        Best regards

        Nicole
        Digital Communications Specialist DeltaFaucet
        • Verified Purchase
        by
        • Verified Purchase
        Great Faucet with Great Warranty
        I purchased this faucet about eight years ago from HD. It has worked flawlessly until about two weeks ago. With a 10 year warranty, I contacted Delta. They responded within 24 hours and after sending a few pictures, Delta shipped the parts needed along with a utube video (from a normal user) on how to replace the part. The part showed up about four days later and three minutes after receiving the part, I had the faucet fixed and like brand new again. Great product and great service.
        by
        Response from DeltaFaucetJun 21, 2023
        Hi GThumm,

        Thank you for your review! We are very happy to hear you are so satisfied with your Delta Faucet model 9178T-RB-DST! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company!

        Best Regards,
        Tim
        Digital Communications Specialist DeltaFaucet
          • Recommended
          Excellent faucet! Easy to use and has multiple spray options....
          Excellent faucet! Easy to use and has multiple spray options. Looks amazing in my kitchen! We just love it so much!
          by
          Response from DeltaFaucetMay 12, 2023
          Hi Terrirn1,

          Thanks for your review regarding our 9178-SP-DST. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.

          If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.

          Please reach out with further questions!
          Best Regards,
          Themar
          Digital Communications Specialist DeltaFaucet
          • Verified Purchase
          Easy install, plus surprisingly good spray functions.
          The Delta Leland Single Handle in Chrome worked out great. We had the same model for ten years, had replaced the cartridge a few times in the last one. I tried to replace the cartridge again, but the allen screw was not coming out this time. The new Leland has an upgraded spray pattern that we were unsure of first, but turns out to work better than the former model. Replacement was easy, as all parts are otherwise the same.
          by
          Response from DeltaFaucetApr 22, 2023
          Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
          • Verified Purchase
          • Recommended
          Very good quality, looks great...
          Very good quality, looks great
          by
          Response from DeltaFaucetApr 15, 2023
          Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
          • Verified Purchase
          Delta Leland touch spray shield
          The more I use it the more I love it. It really is a nice faucet.
          by
          Response from DeltaFaucetApr 13, 2023
          Hi Jeff!

          Thank you for taking the time to write a review for the Delta Leland. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

          Best Regards,
          Carrie DeltaFaucet
          • Verified Purchase
          • Recommended
          Highly Recommend
          Very nice faucet. I love that it is spot resistant.
          by
          Response from DeltaFaucetApr 5, 2023
          Hi LadyK,

          Thank you for taking the time to leave your review! I am glad you are satisfied with the Delta Faucet model 9178-SP-DST.

          Thank you for your feedback and for being a loyal Delta Faucet customer!

          Best Regards,
          Bryan
          Digital Communications Specialist
          (800) 345-3358
          customerservice@deltafaucet.com DeltaFaucet
          • Verified Purchase
          • Recommended
          Operates well. No leaks, which I read other cheaper products...
          Operates well. No leaks, which I read other cheaper products were plagued with. The color fits our needs in an industrial building.
          by
          Response from DeltaFaucetApr 3, 2023
          Hi GERI,

          Thanks for your review regarding our 9178-RB-DST. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.

          If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.

          Please reach out with further questions!
          Best Regards,
          Themar
          Digital Communications Specialist DeltaFaucet
          • Verified Purchase
          Works well with my new 18” deep single sink and...
          Works well with my new 18” deep single sink and looks great with my appliances and grey cabinets. Love the shield spray too!
          by
          Response from DeltaFaucetMar 30, 2023
          Hi Kathy, thank you for contacting Delta Faucet Company!

          We are happy to hear our product meets your expectations!

          We appreciate your feedback. Please reach out directly if you have further questions!

          Best Regards,

          Kyra
          Digital Engagement Specialist DeltaFaucet
          • Verified Purchase
          by
          • Verified Purchase
          Showing 1-30 of 1,564 reviews

          Frequently Bought Together

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          Price:
          $229.99

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          Finish Family

          Polished Chrome

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          Polished Chrome

          Polished Chrome

          Faucet Hole Fit

          1, 3

          1, 2, 3, 4

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          1

          Sensor Activation

          No Sensor

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          Touch

          No Sensor

          Features

          Advanced Spray, Pull Out Spray Wand, Secure Docking

          Pull Out Spray Wand

          Advanced Spray, LED, Pull Out Spray Wand, Secure Docking

          Advanced Spray, Pull Out Spray Wand, Secure Docking

          Deckplate Included

          Deckplate Included

          Deckplate Included

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          Deckplate Not Included