Customer Reviews for Delta Lenta Touch Single-Handle Pull-Down Sprayer Kitchen Faucet with Shield Spray Technology in Spot Shield Stainless

Internet #312604743

Model #19802TZ-SP-DST

Store SKU #1005173550

Store SO SKU #1005467379

  • Single-hole or 3-hole installation (optional deck plate included)
  • Delta Touch2O Technology: touch kitchen faucet on, touch it off
  • Delta faucets with DIAMOND Seal Technology last 2X longer

Customer Reviews

  • 70 Customer Reviews
  • 4.8 out of 5 stars overall
94% of customers recommended.
Overall Ratings
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Packed with Features
Customer review from logo
Best faucet ever. Full of desirable features, like: =360degree rotation of faucet - not necessary, but it has come in handy =Touch Sense - allows you to turn on the faucet with just a touch (does a good job reacting to only touch and not grabs) =The online videos - These are EXTREMELY helpful. After watching the related install video 2 times, I was able to install this new faucet in less than thirty minutes. It took me longer to uninstall the old one. =Customer service is OUTSTANDING! I had a question regarding the inline water filtration that was not covered in the manual nor the video. A real live human answered the call and they quickly provided a complete answer with explanation for why. =BEST OF ALL, this stainless steel faucet DOES NOT HOLD FINGER/HAND PRINTS. I guess that I wasn't expecting this since my old faucet always showed finger prints. BONUS.
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Response from Customer SolutionsNovember 10, 2020
Good morning consumer! Thank you for contacting Delta Faucet Company. We are happy to hear that you are pleased with your faucet. We appreciate your feedback! We appreciate your business and look forward to continuing to serve you! Best Regards! Frank
Easy Install
Customer review from logo
[This review was collected as part of a promotion.] We were very excited to install this faucet and Delta made it super easy by the included paper instructions but also by the assistance of their video posted online. In total, from the start of removing our old faucet to the end of installing the new one, it took a little over one hour. The faucet has really nice features including the new spray function that creates a shield of water around a single power stream. This blasts through stuck on food and keeps your shirt dry in the process! Very nice!! The faucet also has a light indicator that changes color with temperature to give you a visual reminder of how hot or cold your water is. Overall we are very pleased with the install and the functionality and would absolutely recommend this faucet to others.
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Response from Customer SolutionsJune 19, 2020
Thank you for your review, MissyReviewed! We are happy to hear you are satisfied with Delta model 19802TZ-SP-DST. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you ever need further assistance. Best Regards, George
Excellent Product
Customer review from logo
[This review was collected as part of a promotion.] I love everything about my new Delta Touch2O Pull-Down Kitchen & Bar/Prep Faucet. It was easy to install and the instructions weren’t complicated or hard to follow. We installed it in our bathroom and it looks fabulous. I like that I can touch it just about anywhere to turn it on without using my hands. The pull down sprayer helps with removing hair from the sink when my husband shaves. The spray shield feature helps keep the water inside the sink while cleaning, so I don’t have to worry about excess water going elsewhere. This faucet is a great addition to our home.
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Response from Customer SolutionsJune 5, 2020
Hi, We thank you for the feedback on the Delta faucet. We love to hear from our customers. Please reach out to us if you need anything. Best regards, Brandis
Check the parts before installation!
Removed the old kitchen faucet (not fun) and when ready to install this new Lenta faucet discovered the locking nut to mount it underneath the sink was coarse thread and should be fine thread. No one carries these--had to call Delta and will have to wait 4-8 days to receive the parts kit containing the hex nut as they would not expedite it. That's not good when you already removed the old one.
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Response from DeltaFaucetJanuary 18, 2021
Hello Keith. Thank you for taking the time to leave us your thoughts. I am sorry about the issue with this mounting nut and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We hope to better serve you in the future. Best Regards, Tim DeltaFaucet
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Wish the supply lines were flexible like the pull out hose.
Wish the supply lines were flexible like the pull out hose.
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Excellentfaucet!!!Surpassedexpectations....
Excellentfaucet!!!Surpassedexpectations.
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from DeltaFaucetJanuary 6, 2021
Hello! Thank you for your five star rating! We appreciate your feedback and in being a Delta Faucet customer! Best Regards, Tim DeltaFaucet
Love the looks of the faucet, but it drips under...
Love the looks of the faucet, but it drips under the handle. Tried tightening, did not resolve the issue.
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Response from DeltaFaucetDecember 28, 2020
Hello Kathy,

Thank you for taking the time to leave us your thoughts on the Delta model 19802Z-BL-DST, We appreciate your feedback.

I am sorry to hear that this product did not meet your expectations, and I would be more than happy to assist. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance.

We hope to better serve you in the future.

Please contact us as we will need to collect more information to better assist you.

Best Regards,
Emma DeltaFaucet
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