Thank you for your review, Jen! I'm sorry to hear your Delta faucet was experiencing an issue but we will always be happy to help. Please let us know if you have questions of need assistance going forward and below is our cleaning and care guide to keep your faucet looking new for as long as possible.
https://www.deltafaucet.com/design-innovation/inspiredliving/how-to-clean-a-faucet
Best regards, Edward