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Customer Reviews for Delta Porter Telescoping Pivoting Free-Standing Toilet Paper Holder in Oil Rubbed Bronze

Internet #206115828

Model #78451-ORB

Store SKU #1001399883

  • Bold oil rubbed bronze finish brings warm tones to the bath
  • Freestanding design allows for versatility
  • Casual traditional design coordinates with most decors

Customer Reviews

  • 4
    out of 298 reviews
  • 65% recommend this product
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Showing 1-30 of 298 reviews
It works very well as a crochet thread holder which...
It works very well as a crochet thread holder which is what I bought it for.
by
  • Verified Purchase
This toilet paper holder is good and easy to change...
This toilet paper holder is good and easy to change the paper.
by
  • Verified Purchase
Product keeps lowering on its own, you have to keep adjusting it to full height and tightening.
Product keeps lowering on its own, you have to keep adjusting it to full height and tightening.
by
Response from DeltaSupportJan 22, 2021
Sami, Thank you for taking the time to leave us your thoughts. I am sorry to here the holder did not meet your expectations. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Friday 8:00 a.m. to 5:00 p.m. EST. and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team Delta-Masco
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
The stand looks great, but it literally goes up and down like a yo-yo. The hand tightening does n...
The stand looks great, but it literally goes up and down like a yo-yo. The hand tightening does not hold and easily loosens so much that it drops to the lowest settings. The design has to be improved!
by
  • Verified Purchase
by
  • Verified Purchase
nice sturdy piece, heavy base. Telescoping part doesn't always stay in the up position and has to...
nice sturdy piece, heavy base. Telescoping part doesn't always stay in the up position and has to be brought back up, doesn't seem to lock in place securely
by
  • Verified Purchase
  • Recommended
It is a toilet paper holder. What can I say
It is a toilet paper holder. What can I say
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Does what it needs to and is much easier than...
Does what it needs to and is much easier than drilling into wall tiles, really happy with it!
by
  • Verified Purchase
Perfect for our new bathroom....
Perfect for our new bathroom.
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  • Verified Purchase
It does not stay in the extended position, I...
It does not stay in the extended position, I keep having to extend it and tighten it. The previous reviews had warned about that, but I saw nothing else in the design line. I have also purchased the roll holder that recesses in the wall for use as soon as my bathroom walls are finished.
by
  • Verified Purchase
Really easy to assemble, but the telescoping feature does not...
Really easy to assemble, but the telescoping feature does not lock into height well. A few bumps of the holder and It slides down to the lowest setting.
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  • Verified Purchase
by
  • Verified Purchase
Smaller than it appears online ... not as sturdy as thought.
Smaller than it appears online ... not as sturdy as thought.
by
  • Verified Purchase
Adjustable height, Looks sharp....
Adjustable height, Looks sharp.
by
  • Verified Purchase
Not weighted enough at the bottom. Easily falls over when...
Not weighted enough at the bottom. Easily falls over when pulling the paper.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
I recently moved into a new home, and this matches the faucet etc in my bathroom. Looks nice, th...
I recently moved into a new home, and this matches the faucet etc in my bathroom. Looks nice, the pivot is plastic and the telescoping does not stay up despite having twisted per the instructions.
by
  • Verified Purchase
Will not stay extended, not at all what was described....
Will not stay extended, not at all what was described.
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Response from DeltaSupportSep 9, 2020
Denny, Thank you for taking the time to leave us your thoughts. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. I am sorry to hear you are having trouble getting the stand to stay extended. I will have a customer care specialist reach out to you directly. Best, Customer Care Team Delta-Masco
  • Verified Purchase
We took it back it looks kind of cheesy...
We took it back it looks kind of cheesy
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Response from DeltaSupportSep 9, 2020
Bigmike, thank you for taking the time to leave us your thoughts. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Friday 8:00 a.m. to 5:00 p.m. EST. and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team Delta-Masco
  • Verified Purchase
Easy to assemble, but wobbly. Need to put your foot...
Easy to assemble, but wobbly. Need to put your foot on it to steady it.
by
  • Verified Purchase
It was easy to assemble live it !...
It was easy to assemble live it !
by
  • Verified Purchase
Terrible TP Holder
This is a terrible TP holder! The telescoping pole only stays in the fully extended position if no one touches it. The arm that holds the roll is plastic and constantly comes off the peg on the side arm when one is getting TP. This has been problematic for my toddler because she's too short to reach the roll on the floor when this happens. The only reason we bought it was because there's not really a good place to mount one on the wall. After 7 months I'm starting to think that putting the roll on the back of the toilet or the shelf of our hutch above the back would be a better place. I know kids aren't always the best with things, but I feel like I'm constantly having to fiddle with it, even when I use it.
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Response from DeltaSupportAug 28, 2020
RC, Thank you for taking the time to leave us your thoughts. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Friday 8:00 a.m. to 5:00 p.m. EST. and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team Delta-Masco
    The freestanding toilet paper holder is what I have to...
    The freestanding toilet paper holder is what I have to have. It is a good color easy to change rolls. The only complaint is that it sometimes collapses
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Good color. Disappointed that the pole and pivot bar are...
    Good color. Disappointed that the pole and pivot bar are plastic.
    by
    • Verified Purchase
    It’s annoying because the pole won’t stay up!! I hated it. Looking for another one.
    It’s annoying because the pole won’t stay up!! I hated it. Looking for another one.
    by
    Response from DeltaSupportAug 17, 2020
    Unhappy, Thank you for taking the time to leave us your thoughts. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. I will have a customer care specialist reach out to you directly. Best, Customer Care Team Delta-Masco
    • Verified Purchase
    It was all very nice except for the tissue roller. That was plastic and it just set unattached o...
    It was all very nice except for the tissue roller. That was plastic and it just set unattached on an open catch. The paper would fall off when you rolled it. Returning.
    by
    Response from DeltaSupportAug 17, 2020
    Judge, Thank you for taking the time to leave us your thoughts. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. I will have a customer care specialist reach out to you directly. Best, Customer Care Team Delta-Masco
    • Verified Purchase
    This product matched my new updated bathroom nicely...
    This product matched my new updated bathroom nicely
    by
    • Verified Purchase
    Showing 1-30 of 298 reviews

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