we bought this to replace the faucet we had in our home for over 35 + years... within two years we replaced the cartridge and now a year after doing that the faucet is dripping again... snake bit on this faucet I believe. Need to get it fixed again
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Response from Customer SolutionsFebruary 6, 2020
Thank you for your review, John! I do apologize your faucet is dripping, but will be more than happy to help! Your feedback is important to us, as it helps us refine our products and services. I have sent you an email, so we can further assist you with this matter. Feel free to reply to the email, if you need further assistance.
Best Regards, Benjamin
If had purchased a Delta faucet in 2005 instead of another brand, I would not have to replace it today. When replacing the old faucet realized it was snapped in the middle. Spending extra for Delta faucet pays off in long run by a big shot.
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Response from Customer Solutions May 20, 2019
We're glad you're happy with the Delta product. We appreciate you being a loyal customer. Please reach out to us again if you need anything.
Such a huge improvement over my 20 year old Delta...
August 18, 2020
Such a huge improvement over my 20 year old Delta faucet with the sprayer on the side! I like that this reaches further out into the sink. The button to convert from stream to spray seems well designed. Having the soap dispenser, especially during these pandemic times, is really great.
Plumber installed this replacement faucet #472-DST on 1/14/2020 to replace similar older model. I'm happy with it except that it's difficult to shut off completely. The handle must be exactly centered to avoid dripping. This is quite annoying. This one, more often than not, continues dripping unless I reposition the handle to exact center. I wonder if there's a problem with the cartridge or a washer inside. Never had this problem with the old model.
Faucet is good but quality of the metal changed. I found it to be slightly inferior to the one I ...
October 1, 2019
Faucet is good but quality of the metal changed. I found it to be slightly inferior to the one I had bought many years ago. Don't get me wrong, it works real good. It's just that many of the products being sold on the market now lacks high-end quality and strong durability!