Loved the first bottle we bought - smelled great and was gentle for my daughter's sensitive skin. Picked up a second bottle recently and used it for the first time today and it is not the same scent. It smells like cheap perfume.
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Response from Customer CareMay 27, 2023
We're sorry to hear you didn't have the experience you expected with the Honey Lavender scent, Carrie. We'd like to get more information to help, as well as share your experience with our Quality Team, so when you have a minute please get in touch with us at (800) 688-7638.
Customer review from downy.com
May 14, 2023
Did they change something?
I’ve been purchasing this product for a while now but the bottle I recently bought is so different. the smell is so strong I am going to have to try to return it. My whole house smells so artificial. The reason I purchased the Nature Blends is due to the non heavy artificial aromas. There is definitely something wrong with this bottle…unless they changed the amount of scent in the product.
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Response from Customer CareMay 18, 2023
Thank you for reaching out to Downy, sharing your question about the fragrance of your Downy Nature Blends Honey Lavender Liquid Fabric Conditioner. Were very sorry youre unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that scent preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. If you need further assistance, give us a call at 1 (800) 688-7638. We're taking calls Mondays through Fridays, from 9 AM to 6 PM, EST. On Saturdays and Sundays, the phones are on from 9 AM to 5:30 PM, EST.
Customer review from downy.com
Mar 18, 2023
Clean, naturally fresh scent.....
We only use natural laundry products like Meyers...but also love this particular Downy softener......no chemical scent like regular Downy
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Recommended
Customer review from downy.com
Jan 18, 2023
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Verified Purchase
Jan 14, 2023
Looking for this product
This is such a great product, I've been searching all over where I live to find some more and can't find it I live in Austin Texas, if anyone knows where to find some more or where I can get more of this product please write a review here so I can check it out love this product.
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Recommended
Customer review from downy.com
Oct 24, 2022
By far my favorite Downey product it smells so good...
By far my favorite Downey product it smells so good the clothes just the smell just stays
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Verified Purchase
Sep 19, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Sep 11, 2022
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Verified Purchase
Aug 24, 2022
The best fabric softener on the market. I bought it...
The best fabric softener on the market. I bought it in bulk at Home Depot
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Verified Purchase
Aug 4, 2022
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Verified Purchase
Jul 29, 2022
Good
I usé because even if it has fragrance its really gentle on skin and don’t cause any allergies on my skin and better it doesn’t have any dyes
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Customer review from influenster.com
May 19, 2022
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Verified Purchase
Apr 24, 2022
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Verified Purchase
Apr 20, 2022
IT MADE MY LAUNDRY SMELL AWESOME...
IT MADE MY LAUNDRY SMELL AWESOME
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Verified Purchase
Apr 14, 2022
Makes my underwear smell like I just had a lap...
Makes my underwear smell like I just had a lap dance from a stripper on her first day!
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Verified Purchase
Apr 3, 2022
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Verified Purchase
Apr 2, 2022
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Verified Purchase
Apr 1, 2022
soft relaxing scent
I only use this fabric softner. It has a clean and soft honey/lavender scent. It is the right consistency for my high efficiency washer. I only wish more stores had this in stock
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Recommended
Feb 23, 2022
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Verified Purchase
Jan 14, 2022
This Downy scent is
This Downy scent is a staple in my household. I use this in conjunction with tide and gain naturals, and it smells incredible! I also love the clean ingredients that is in this scent. It isn’t too strong and it makes all my clothes and linens soooo incredibly soft.
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Customer review from influenster.com
Jan 12, 2022
I just love how it makes our clothes smell....
I just love how it makes our clothes smell.
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Nov 13, 2021
Amazing scent!
I love the honey lavender. My clothes have never smelled better.
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Recommended
Customer review from downy.com
Nov 12, 2021
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Oct 21, 2021
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Sep 22, 2021
Aside from the purpose of softening my clothes, I just...
Aside from the purpose of softening my clothes, I just love the way this makes my clothes smell.
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Sep 22, 2021
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Sep 21, 2021
Best Downy ever used! Been using this since it was...
Best Downy ever used! Been using this since it was available I definitely recommend this over any other brands. One word " Satisfying"
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Aug 18, 2021
This stuff smells amazing.
This stuff smells amazing. I thought I'd give it a try. I washed a few load of clothes and some cotton flannel sheets. Everything came out super soft and smelling delicious. Definitely going to be trying their other scent also.
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Customer review from influenster.com
Aug 18, 2021
I love the Honey Lavender sent.
I wish there was the whole line of Downey products with the Honey Lavender sent. I would add all of it to every load of my laundry. Downey please make more products with this sent.