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Customer Reviews for Dream On Me Synergy Mint 5-in-1 Convertible Crib

Internet #307477326

Model #657-MT

Store SKU #1003852201

  • Synergy is a great crib that follows your child’s growth
  • A simplistic modern design and fun colors to brighten any nursery
  • Invest in the timeless look of the Dream On Me Synergy

Customer Reviews

  • 4.8
    out of 148 reviews
  • 98% recommend this product
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Showing 1-30 of 148 reviews
best value for money
This crib is easy to put together, and we got the natural color - which looks good with anything. Our baby used it for several months and I don't know why you'd pay more for a crib from anyone else. Best value for money.
by
Response from Dream On MeNov 18, 2023
Hi Jennylee, We're delighted to hear about your positive experience with our crib! It's wonderful to know that the easy assembly and versatile natural colour made it a perfect choice for your baby. Your satisfaction is our priority, and we appreciate your feedback on the exceptional value for money. Thank you for choosing our product for such a special part of your family's journey! Team Dream On Me for the DOM Family
    • Recommended
    Easy to assemble!
    I received this baby crib as a baby shower gift and I couldn’t be happier. I got the “natural” wood finish and I love how timeless it looks! It’s simple but lovely.
    by
    Response from Dream On MeNov 11, 2023
    Hi Shell, We truly appreciate you taking the time to share your happiness with us! It's fantastic to hear that you like the natural wood finish it is indeed a classic choice. We wish you good and happy times. Team Dream On Me for the DOM Family
      • Recommended
      Excellent Crib
      We bought this for our first child and are reusing it for our second. It is very easy to convert for your little one as they age and grow. This crib has surprised us just due to the amount of time it has lasted considering everything in this day and age breaks and is more expensive to repair than to just buy something new. Great product and customer service!
      by
      Response from Dream On MeNov 11, 2023
      Hi Johnny, Thank you for sharing your positive experience! We're thrilled to hear that our crib has been durable and adaptable for both your first and second child. We appreciate your feedback and are here for any future needs. Team Dream On Me for The DOM Family
        • Recommended
        Replace hardware
        I needed to replace the hardware for my grandsons crib. They ware a huge help and very informative.
        by
          • Recommended
          Sturdy!
          So happy with this crib. Very easy to assemble but feels very sturdy and safe for my child.
          by
            • Recommended
            Very well made
            I bought this product a few months ago and really like how this product can change with the needs of my child as they grow
            by
              • Recommended
              Beautiful & Quality Crib
              I received this crib as a gift in the color natural. It was very easy to put together and overall very quality crib!
              by
                • Recommended
                Good product and great customer services!
                We've had 2 Dream On Me cribs over the years for our 2 children and have enjoyed the quality of the product and customer service each time!
                by
                  • Recommended
                  Durable and comforting
                  I received this as a baby shower gift and it has been so wonderful for my baby! In fact, she doesn't get a good night's rest without it. It has been durable thus far and she's now about to turn 2. Great product and affordable!
                  by
                    • Recommended
                    Great customer service
                    I bought this and lost the parts. I was able to chat with an actual person right away and they got me what I needed quickly. Best customer service I’ve had in a long time!
                    by
                      • Recommended
                      Fantastic customer service
                      My husband damaged part of the crib putting it together. I contacted DreamOnMe and received immediate, helpful and efficient response. Received the replacement part quickly with no shipping costs which was rely nice.
                      by
                        • Recommended
                        Screws for crib
                        Loss screws to crib when moving. Need s full set. Please help me.
                        by
                          • Recommended
                          My Granddaughter loves it and says it's well made.
                          by
                          Response from Dream On Me SupportSep 29, 2023
                          Dear Customer, We are thrilled to receive your positive review of our Synergy Crib! Your feedback means the world to us, and we're delighted to hear that your granddaughter loves it and finds it well-made. Ensuring the safety, comfort, and satisfaction of our littlest customers is our top priority, and your endorsement is a testament to our commitment to quality and craftsmanship.
                          Team Dream On Me for the DOM Family DreamOnMe
                          • Verified Purchase
                          Long lasting
                          Received this from my cousin who used it with two of her kids for years. It was easy to set up and still in amazing shape!
                          by
                          Response from Dream On MeSep 25, 2023
                          Dear Customer, It's wonderful to hear that! Our cribs always stand the test of time and remain in amazing shape. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your family's support and are glad that our Synergy 5 in 1 Convertible Crib has been a reliable and durable choice! Team Dream On Me for the DOM Family
                            • Recommended
                            Love the crib!
                            Got this gifted to us for our rainbow baby, he barely used it as a crib but loves it as a toddler bed. I’m currently missing parts after moving and need to write a review to get replacement screws to continue using it!
                            by
                              • Recommended
                              Synergy Crib
                              Received this secondhand. Missing parts but customer service is amazing and took care of us anyways. Would highly recommend it.
                              by
                              Response from Dream on meSep 4, 2023
                              Hi Katie, We sincerely appreciate you taking the time to share your experience with our product and customer service. Your feedback means a lot to us, and we're committed to addressing any concerns to ensure our customers' satisfaction. Thank you once again for your feedback and for choosing our product. We look forward to serving you again in the future, and we're committed to delivering the quality and service that you deserve. Team Dream On Me for the DOM Family
                                • Recommended
                                Nice bed
                                Daughter got for a spare bed for her nephew. Happy with it.
                                by
                                Response from Dream on meSep 4, 2023
                                Hi Lea, We appreciate your feedback and are glad to hear that your daughter is happy with the spare bed she got for her nephew. Customer satisfaction is important to us, and we're pleased to know that our product has met your expectations. If you or your daughter ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure that your experience with our products remains positive and hassle-free. Team Dream On Me for the DOM Family
                                  • Recommended
                                  Great service!
                                  I love my 5 in 1 synergy crib but had misplaced some parts in the hardware and they were so quick to email me and help me out!
                                  by
                                  Response from Dream on meSep 1, 2023
                                  Hi Teresa, We would like to extend our sincere gratitude for your wonderful review of our Synergy 5 in 1 convertible crib. We are thrilled to hear that you love your crib, and we greatly appreciate your feedback.Your positive experience with our customer support team is a testament to our commitment to providing excellent service and support to our valued customers. We take pride in being able to assist you promptly and efficiently. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out to us. We're here to help and ensure that you continue to enjoy your 5-in-1 Synergy Crib to the fullest. Team Dream On Me for the DOM Family
                                    • Recommended
                                    Excellent customer service
                                    Rahul and the customer service team were incredibly helpful and responsive. They were able to identify and ship a replacement part to finish assembling our crib. We’re excited to begin working on our nursery and couldn’t have done so without the excellent team at DOM. Thank you!
                                    by
                                    Response from Dream on meAug 4, 2023
                                    Dear Customer, Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with our customer service team. Your kind words about our excellent team mean a lot to us. We genuinely care about our customers' satisfaction and strive to be as responsive and helpful as possible. Once again, thank you for choosing Dream On Me. Your support and trust in our brand are greatly appreciated. Team Dream On Me for the DOM Family
                                      • Recommended
                                      Great crib!
                                      I bought this crib and it was great I definitely recommend this!!
                                      by
                                      Response from Dream on meAug 4, 2023
                                      Dear Customer, Thank you so much for your kind review! We are incredibly grateful for your support and for choosing our crib.If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We are always here to help. Team Dream On Me for the DOM Family
                                        • Recommended
                                        Replacement hardware
                                        I am looking forward to putting this together this crib for my new grandchild.
                                        by
                                          • Recommended
                                          Great features
                                          I am extremely satisfied with this produsct and service
                                          by
                                          Response from Dream on meJul 23, 2023
                                          Hi Met, Your satisfaction is our top priority, and we're thrilled to know that both our product and service have met your expectations. Your happiness and contentment with your experience mean the world to us. If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. We are always here to assist you and ensure your continued satisfaction. Team Dream On Me for the DOM family
                                            • Recommended
                                            Simple and looks great
                                            I've had this crib almost 2 years. I love the simplicity of it and how it looks. It was super simple to put together and also to adjust the height of the mattress. Was a little disappointed to find out that it didn't include the part needed to convert to a toddler bed, but was able to figure out an alternative that I like even better.
                                            by
                                            Response from Dream on meSep 6, 2023
                                            Hi Kristin, Thank you for sharing your experience with our crib, and we're thrilled to hear that you've enjoyed it for almost two years. If you ever have more feedback, questions, or need assistance in the future, please don't hesitate to reach out. We appreciate your support and hope the crib continues to meet your expectations. Team Dream On Me for the DOM Family
                                              • Recommended
                                              Great
                                              great product, better support. Definitely would recommend to my friends
                                              by
                                              Response from Dream on meSep 6, 2023
                                              Dear Customer, Thank you for your wonderful review! We're delighted to hear that you've found our product to be great and our support to be even better. Your recommendation to your friends is greatly appreciated, and we hope they also have fantastic experiences with our products and services. Team Dream On Me for the DOM Family
                                                • Recommended
                                                Great crib
                                                This crib was used for my nephew and now will be used for my son. Holds up great and will be used for future children in the family. Very sturdy.
                                                by
                                                Response from Dream on meJul 3, 2023
                                                Dear Customer, Thank you so much for your wonderful review! We greatly appreciate your kind words and are thrilled to hear that our crib has served your family well, from your nephew to now your son, and will continue to be a valuable asset for future children in your family. Thank you once again for your positive feedback and for choosing our crib. Your feedback encourages us to continue providing quality products for growing families like yours. Team Dream On Me for the DOM Family
                                                  • Recommended
                                                  Love it
                                                  Want to convert it into a toddler bed where do I get this piece?
                                                  by
                                                  Response from Dream On Me Jul 4, 2023
                                                  Dear Customer, Thank you for being our valued customer. You would need specific rails to convert to a toddler bed. Request please connect with our customer support experts via live chat on the Dream On Me website or drop us an email and we will help with the right rails. Team Dream On Me for the DOM Family
                                                    • Recommended
                                                    Simple and functional. Great customer service
                                                    Very easy to assemble. Clear instructions. Great customer service that responded to my request for a replacement part. Highly recommend the company.
                                                    by
                                                    Response from Dream on meJul 4, 2023
                                                    Hi Gen, Thank you so much for leaving us such a positive review. We truly appreciate your kind words and are thrilled to hear about your fantastic experience with our product and customer service. Thank you for recommending our company. Your trust and support mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Team Dream On Me for the DOM Family
                                                      • Recommended
                                                      Synergy Crib
                                                      Love this crib! Very versatile and converts which is a huge bonus.
                                                      by
                                                      Response from Dream on meJul 6, 2023
                                                      Dear Customer, Thank you so much for your fantastic review of our Synergy crib! We are truly grateful for your kind words and are thrilled to hear about your love for it. Your feedback motivates us to continue creating products that cater to the evolving needs of our customers, and we are grateful for the opportunity to be a part of your family's journey. Wishing you and your little one many wonderful memories and moments with our versatile crib. Team Dream On Me for The DOM Family
                                                        • Recommended
                                                        Great Crib and Great Customer Service
                                                        I received this crib as a gift and noticed some concerns with the hardware. I emailed the customer service department and not only did they resolve my issue but they did so promptly! The crib itself is fantastic and all the conversions means we will be able to use it for our first and for all future uses!
                                                        by
                                                        Response from Dream on meJul 6, 2023
                                                        Hi Jay, I wanted to take a moment to express my heartfelt appreciation for your review of our synergy crib. Your feedback means a lot to us, and we are grateful for the opportunity to address your concerns. Wishing you and your family many wonderful moments with your little one. Team Dream On Me for The DOM Family
                                                          • Recommended
                                                          Awesome customer service
                                                          This is a very sturdy and light weight crib. My son has been enjoying it from last 6 months. I was missing the some parts after a move. Company helped me provide those parts. I value after care more than the product that's where Company excels.
                                                          by
                                                          Response from Dream on meJun 30, 2023
                                                          Hi Rajul, Thank you for your heartfelt review for our Synergy crib. We are thrilled to hear that your son has been enjoying it for the past six months. If you have any further questions or need assistance with anything else, please do not hesitate to reach out to us. We are here to support you and ensure your continued satisfaction. Team Dream On Me for The DOM Family
                                                            • Recommended
                                                            Showing 1-30 of 148 reviews

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