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Customer Reviews for Dyna-Glo 5-Burner Open Cart Propane Gas Grill in Stainless Steel with Side Burner

Internet #301579501

Model #DGB515SDP-D

Store SKU #1002411053

  • Dyna-Glo gas outdoor BBQ grill with 661 sq. in. cooking space
  • 5 burner gas grill with 1 side burner totals 72,000 BTU
  • Use the 2 large side tables for food prep on this barbecue grill

Customer Reviews

  • 3.2
    out of 132 reviews
  • 47% recommend this product
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Showing 1-30 of 132 reviews
This is NOT our first Dyno-Glo grill. This is for a vacation rental property where we needed some...
This is NOT our first Dyno-Glo grill. This is for a vacation rental property where we needed something cheap for the next couple years. And who wants to spend 1500 on a lower priced Webber to have renters abuse it. We had the last couple of these grills at our own home literally rust out the bottom where the grates fell out of the grill. Is it a nice grill?...Yes! Will it last beyond 2-3 years?....No! You get what you pay for. If you can pay for a new grill every few years or need it for just that timeframe....go for it! If you want something to be around longer than 2-3 years...look elsewhere.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Dyna Glo Grill rusted out!
I purchased this grill 9 months ago and was my 1st brand new grill I have every had all my others were used. I was so proud of it. It looks beautiful with the stainless steal just a nice looking grill to have on your lani. Well that's about all the good I have to say other than it worked well up to the point where all the pipes and çheap metal parts they use in the inside just rusted away. I maintained it well being that I am a restaurant manager most of the 25 years in the business and know how to cook and clean my equipment. I paid $300 for a pretty non usable shiney grill. I just hope in the future they use better metal for the inside of these grills. If they did I would probably buy another but for now back to my old grill.
by
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rusts
    Like every other poor review, owned this grill for a little over a year and the grease pan rusted away to nothing after being kept covered. Called customer service to ask for a new grease pan seeing everyone else's poor reviews, told me I would need to pay for a new pan since it is "out of warranty" by a few months- but they would cover the cost of shipping. Thank you for the great customer service. Stay away!
    by
      Do noy buy
      [This review was collected as part of a promotion.] All Rusted out, the tents, the grease pan, the grill area is starting rust off into the food. Not even a year old, and coved year-round. My last grill lasted 5 years.
      by
      Response from Digital CommunicationsSep 23, 2020
      We are sorry to see you are having rust issues. Please contact us if you would like support at 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support
        This grill rusted out in a year
        I bought this grill a year ago, it’s kept on my lanai, undercover and used once or twice a month,cleaned after each use and the whole bottom has already rusted out and unusable. Complete waste of money.
        by
          1 found this review helpful
          Giant hole in the grill
          Last night, after almost two years of owning this grill the grease cup fell off. Understanding things happen, we were going to reach out but work up today with the entire bottom on the ground. There is a giant hole in this grill. Unbelievable and very unsafe! This company was listed as making a good product and we were very happy with the grill but this is ridiculous.
          by
            DON'T BUY A DYNA-GLO!!!!
            Read the other one-star reviews and avoid products from Dyna-Glo. It does a great job cooking, but everything rusts and disintegrates. When I look inside the grill, I look through the grates and can see my deck through them. There is nothing left of the bottom tray of the grill. Very disappointed, so please don't make the same mistake! Buy a grill from a different company.
            by
              Wound not buy again.
              Worst Grill I have ever owned. Would not recommend.
              by
              Response from GHP Group Inc. SupportAug 31, 2020
              We are sorry to see you are not satisfied with this product. Please contact our Customer Service Team at 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                Grill was easy to assemble, I've had this exact same model for the last 6 years and needed to rep...
                Grill was easy to assemble, I've had this exact same model for the last 6 years and needed to replace it due to wear and tear. Finding this all over again made me very happy as this model is one of the best grills I have ever had. Cooks consistently, plenty of heat and easy to clean. Large cooking area to feed a lot of people. or cook slow with indirect heat for some awesome ribs!
                by
                • Verified Purchase
                • Recommended
                Fire
                We should of read the reviews before buying. My husband cleans the grill before every use. No matter what we are cooking the bbq always catches fire. We now have to turn the propane off when ever we are going to flip anything on the grill even chicken. We only cook on the lowest setting and with the lid open because the bbq will reach over 600 within minutes. So disappointed in this bbq
                by
                Response from GHP Group Inc. SupportOct 14, 2020
                Our Customer Service Team would be happy to address your concerns if you call 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
                  Barely lasted 2 summers!
                  I guess it was too optimistic that this grill would last us a long time. The bottom of the firebox is rusting out, same with the flavorizers. One is broken from rust! Junk! Next year we're buying a Weber.
                  by
                  Response from GHP Group Inc. SupportAug 12, 2020
                  We are sorry to see you are not satisfied with your product. Please contact our Customer Service Team for immediate support with it at 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
                    Love the Grill
                    I bought this grill last summer and have kept it covered since I purchased it bottom of (grease pan) grill has now rusted and fallen to the ground. The purchase to replace this part cost almost as much as a new grill. I would not recommend buying this grill.
                    by
                    Response from Digital CommunicationsJul 27, 2020
                    We are sorry to see you had this issue with this grill. If there is anything we can do for you please contact 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support
                      Arrived without damage. Easy to assemble. Works great....
                      Arrived without damage. Easy to assemble. Works great.
                      by
                      • Verified Purchase
                      Barbecue on the Fourth of July worked wonderfully...
                      Barbecue on the Fourth of July worked wonderfully
                      by
                      • Verified Purchase
                      Not worth the money
                      Similar experience to most rusted out in a year, drip pan rusted out and had to replace and was on hold for 1.5 hrs had to pay American dollars for parts and for shipping and Canadian orders can only be processed by phone which isn't ideal especially having to provide credit card by phone. Was advised by rep doesn't know when Canadian orders will be able to be done on website Side note grease pan and rusted grill grates replacement cost about 150 Canadian.
                      by
                      Response from GHP Group Inc. SupportJul 17, 2020
                      We're sorry to hear you are dissatisfied with this product. If there is anything we can assist you with just reach out by phone at 1-847-324-5900 or email on our website. -GHP Group Customer Support ghpgroupinc
                        Nice price for a quick and dirty grill
                        I bought this coming off of fall going into winter so the deal was close to two bills. Nice! Chose this one because of power, side burner for sauteing veggies, porcelain grates and an igniter on all burners. This thing gets hot! Fast! It also cools down quickly so I can store it away. Very large space to put food on the grill. Entire bottom tray pulls out for easy cleaning. And it has a bottle opener? Nice!
                        by
                          • Recommended
                          Worked as expected. Nothing fancy about this grill....
                          Worked as expected. Nothing fancy about this grill.
                          by
                          • Verified Purchase
                          Love it!...
                          Love it!
                          by
                          • Verified Purchase
                          The Dyna Glo Burner itself I love. The fact that...
                          The Dyna Glo Burner itself I love. The fact that when we were putting it together there were dents and stains all over it. This was suppose to be brand new. This also happened with a tool shed we purchased. Dents and broken pieces. Unbelievable.
                          by
                          Response from GHP Group Inc. SupportJun 29, 2020
                          We're sorry to hear you are dissatisfied with this product. If there is anything we can assist you with just reach out by phone at 1-847-324-5900 or email on our website. -GHP Group Customer Support ghpgroupinc
                          • Verified Purchase
                          So far, I am very pleased with the grill . Putting it together wasn't as difficult as I feared.
                          So far, I am very pleased with the grill . Putting it together wasn't as difficult as I feared.
                          by
                          • Verified Purchase
                          • Recommended
                          Price and performance are both exceptional. Assembly was a PAIN.
                          Price and performance are both exceptional. Assembly was a PAIN.
                          by
                          • Verified Purchase
                          • Recommended
                          Works great quality is ok there was a flaw in...
                          Works great quality is ok there was a flaw in the construction of the side table that I decided to just deal with rather than return
                          by
                          • Verified Purchase
                          Unhappy
                          So it took awhile to get this product which i understand. I brought it home and hooked it up to my full tank and found that one of the 4 ignitors doesnt work then i decided to check the side burner and that ignitor does work either. I have no desire to load this back into my truck and return it. What a disappointment. I will be contacting the store for a partial refund
                          by
                          Response from GHP Group Inc. SupportJun 17, 2020
                          Please contact our Customer Service Team for assistance with this unit at 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
                            • Recommended
                            So far so good
                            So far so good
                            by
                            • Verified Purchase
                            Rating provided by a verified purchaser...
                            Rating provided by a verified purchaser
                            by
                            • Verified Purchase
                            Missing handle for hood. Please contact...
                            Missing handle for hood. Please contact
                            by
                            Response from GHP Group Inc. SupportJun 15, 2020
                            You will have to contact our Customer Service team at 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
                            • Verified Purchase
                            Not use yet so don’t know but looking good....
                            Not use yet so don’t know but looking good.
                            by
                            • Verified Purchase
                            Showing 1-30 of 132 reviews

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                            Number Of Main Burners

                            5 Burners

                            4 Burners

                            5 Burners

                            4 Burners

                            Grill/Smoker Features

                            Grease Pan, Heat Thermometer, Side Burner, Warming Rack

                            Enclosed Cabinet

                            Convertible To Natural Gas, Enclosed Cabinet, Grease Pan, Side Burner, Warming Rack

                            Grease Pan, Heat Thermometer, Warming Rack

                            Burner Material

                            Stainless Steel

                            Stainless Steel

                            Stainless Steel

                            Stainless Steel

                            Primary Burner BTU's

                            60000

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                            40, 000

                            Number of Side Burners

                            1

                            1

                            1

                            1