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Customer Reviews for Dyna-Glo 5-Burner Open Cart Propane Gas Grill in Stainless Steel with Side Burner

Internet #301579501

Model #DGB515SDP-D

Store SKU #1002411053

  • Dyna-Glo gas outdoor BBQ grill with 661 sq. in. cooking space
  • 5 burner gas grill with 1 side burner totals 72,000 BTU
  • Use the 2 large side tables for food prep on this barbecue grill

Customer Reviews

  • 3.2
    out of 132 reviews
  • 47% recommend this product
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Showing 1-30 of 132 reviews
Easy to assemble and works great....
Easy to assemble and works great.
by
  • Verified Purchase
There is a gas smell when lit on....
There is a gas smell when lit on.
by
  • Verified Purchase
Love Hate Relationship with This Grill
I love that it's easy to use - turn it on and grill away. That's all that I love. After two years its starting to rust to spite using the recommended cover and having it under an overhang. The grease pan is deteriorating and has to be replaced this year. The interior parts are deteriorating and look terrible as well to spite my cleaning it regularly. Would not buy another.
by
Response from GHP Group Inc. SupportJun 2, 2020
If you need support please call 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
    Easy to assemble, great overall...
    Easy to assemble, great overall
    by
    • Verified Purchase
    All I can say about this BBQ is we love...
    All I can say about this BBQ is we love it!!! Easy to assemble, easy to move, works phenomenally. Couldn't be happier! Thank uou.
    by
    • Verified Purchase
    The grill was a birthday present for my son-in-law. It...
    The grill was a birthday present for my son-in-law. It was exactly what he wanted. It was reasonably priced, and I got all of the necessary accessories ie; propane tank and weather proof cover, on the same order. Love it!
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Do NOT waste your money on this grill! It is very cheaply made. I bought mine less than a year ...
    Do NOT waste your money on this grill! It is very cheaply made. I bought mine less than a year ago and the grease pan and grease catcher have already rusted out twice, causing the grease pan to fall onto my travertine deck and make a huge mess. I contacted the company under the warranty, and to their credit, the first time it happened, they had replacement parts to me within days at no cost. Here's the problem, 3 months later it all happened again and this time I've contacted them and heard nothing back. This is a very cheap grill and you will be disappointed with it.
    by
    Response from GHP Group Inc. SupportMay 12, 2020
    We are sorry to see this has happened. Please call 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
      1 found this review helpful
      For the price overall good product but the were a few parts that were a little bent out of shape,...
      For the price overall good product but the were a few parts that were a little bent out of shape, I was able to fix, and some small painted surfaces were not completely covered. I looked at some Weber Grills over $1,000 and the quality was not that different.
      by
      • Verified Purchase
      • Recommended
      Rusted in less than 1 year
      I had this grill covered. Purchased August 2019. It isnt even summer yet and when I took off the cover, the entire outside was rusted
      by
      Response from Digital CommunicationsApr 6, 2020
      We are sorry to see you experienced rust issues with this grill. Our Customer Service Team is available to help however they can at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support
        JUST WHAT I EXPECTED IT TO BE.
        JUST WHAT I EXPECTED IT TO BE.
        by
        • Verified Purchase
        • Recommended
        Low cost but falls apart fast
        This grill was inexpensive first off which was nice. It stays covered and in my screen porch when not being used and it has rusted out the bottom in 1.5 years. It seems the cost to repair is cost prohibitive. It makes more sense to buy a new one than replace the parts that are way overpriced online for such poor quality. You should probably look elsewhere for a grill that will last you more than a year and a half.
        by
        Response from GHP Group Inc. SupportApr 1, 2020
        We are sorry you are not satisfied with this grill. Please contact our Customer Service Team for assistance at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
          1 found this review helpful
          Grill works just fine and cooks evenly but every part except the grates have rusted out within a ...
          Grill works just fine and cooks evenly but every part except the grates have rusted out within a few years. The customer support posts suggest going to the web site but I see no parts at all for this model. My grease drip pan crumbled, the heat tents are rusted out almost completely and the top rack is hanging due to corrosion on the side wall. Like many other posts suggest ... a rust bucket. Now I can't find any parts for this model even on the GHP Group web site. I checked a couple of other models being sold at Home Depot and I don't see those on the GHP Group web site either. Hmmmmmmm
          by
          Response from GHP Group Inc. SupportFeb 17, 2020
          If you are looking for parts please contact our Customer Service Team at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html W are sorry for any inconvenience -GHP Group Customer Support ghpgroupinc
            hasn't been used yet.....Christmas present...
            hasn't been used yet.....Christmas present
            by
            • Verified Purchase
            Don’t waste your money
            I’ve had this grille purchased from Home Depot just over a year. It’s kept covered all the time with a grill cover on my patio. The entire grease pan rusted away to where it’s now just a large hole below the grill. The grill plates have also corroded to the point I would not use them to cook food on for fear of getting sick. Again, not worth the money.
            by
            Response from GHP Group Inc. SupportJan 22, 2020
            We are sorry to see you had issues with this unit. Please contact our Customer Service Team at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
              2 found this review helpful
              Rusted everything - Drip pan, outside, burners
              Same as all the other reviews, cannot find replacement parts easily.
              by
              Response from Digital CommunicationsDec 10, 2019
              We are sorry to see that this has happened to your unit. Please contact our Customer Service Team and they will do whatever they can to help. Just call 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html
                Rusted out grease pan
                I purchased this grill in June of 2017 . I clean the grease pan frequently but when I attempted to clean it yesterday for winter storage it started falling apart. I would not expect this degrading in such a short. Three of the five heat tents were also rusted through. Not impressive. Other than that I like the grill. I cannot find replacement parts. Please help.Mearl
                by
                Response from Digital CommunicationsNov 18, 2019
                Hello Mearl. We are sorry to see you had some rusting issues. If you would like to obtain replacement parts please contact our Customer Service Team at 877-447-4768 or email on our website. -GHP Group Customer Support
                  Have had this for 2 years and the galvanized drip pan rusted out and fell apart yesterday. Nothin...
                  Have had this for 2 years and the galvanized drip pan rusted out and fell apart yesterday. Nothing lasts forever but thought it would not be an issue so soon. Other than that it works well and has nice grates and is still holding up pretty good.
                  by
                    • Recommended
                    For the price it's worth it. However. I had mine for two years. It stayed out side 7 months of...
                    For the price it's worth it. However. I had mine for two years. It stayed out side 7 months of the year. The grill cover last one year. The drip pan complete rusted out in 2 years. Replacement $50. Still not bad for the price. Just be aware of the few things noted. Thanks
                    by
                      • Recommended
                      1 found this review helpful
                      Flame kissed!
                      I do not personally own this grill,cause I would be upset. The grill gets so hot as soon as any grease hits the heat dissipators, instant fire. I usually shut the gas off just as I flip the burgers and the will continue to cook themselves. I don't recommend this grill
                      by
                      Response from GHP Group Inc. SupportJul 15, 2019
                      We are sorry to see you are dissatisfied with this grill, If there is anything we can do to assist you please reach out to us at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
                        • Recommended
                        1 found this review helpful
                        VERY disappointed with this grill. Less than 2 years old and the bottom disintegrated, the plast...
                        VERY disappointed with this grill. Less than 2 years old and the bottom disintegrated, the plastic leg broke within 1 month of light use, grates rusted. Has been covered and protected since day one. The vinyl cover lasted longer. Will NEVER buy this brand again! Our old grill lasted 15 years+ with little problems.....
                        by
                        Response from GHP Group Inc. SupportJul 11, 2019
                        We are sorry to see that your experience with this grill has not been favorable. Our Customer Service Team is available to assist you in any way they can. Just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
                          1 found this review helpful
                          Very happy with the quality and price. I was...
                          Very happy with the quality and price. I was pleased with the delivery time and ease of ordering online through Home Depot.
                          by
                          • Verified Purchase
                          4 Star Review
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          Arrived on time. All of the parts were labeled and...
                          Arrived on time. All of the parts were labeled and easy to figure out. About 2 hours to assemble with one person. Works great!
                          by
                          • Verified Purchase
                          This is the 2nd time we’ve purchased this grill (two...
                          This is the 2nd time we’ve purchased this grill (two houses). Cooks evenly , good price. Great value.
                          by
                          • Verified Purchase
                          Missing part
                          [This review was collected as part of a promotion.] I bought this grill today and it came without the handle for the hood. What should I do?
                          by
                          Response from Digital CommunicationsJun 13, 2019
                          Please contact our Customer Service Team and they will get you the part you need. Just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support
                            Flame covers/grill surface rusting - parts??
                            Bought the grill 1.5 years ago. Works fine. I even accept the "wear and tear" rusting of grill surface and flame covers. My problem is there are NO REPLACEMENT PARTS that I can find through SEVERAL google searches abc's even on this website. Plenty of 3rd party parts but nothing that lists this model as compatible. What is the cross compatibility to other grills on this site?
                            by
                            Response from Digital CommunicationsJun 24, 2019
                            Hello Tinman, we apologize for the inconvenience of finding the replacement parts. Our Customer Service Team would be happy to assist you with replacements. Just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support
                              • Recommended
                              As expected. Easy to assemble. Some parts not labeled as in instructions, but easy enough to figu...
                              As expected. Easy to assemble. Some parts not labeled as in instructions, but easy enough to figure out.
                              by
                              • Verified Purchase
                              • Recommended
                              Don't waste your money!!
                              The inside of the grill rotted out just after a year. Don't waste your money on this grill.
                              by
                              Response from GHP Group Inc. SupportJun 25, 2019
                              We're terribly sorry to hear of the issues you had with this grill. We strongly suggest following the care and maintenance procedures carefully and keep the grill covered when not in use to ensure longevity. If there is anything we can do to assist you, don't hesitate to reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
                                Rusts through very quckly
                                Grease pan rotted through after less than 2 years, the outside of the grill holds up all inside components rust very quickly. Not worth the money spent. After looking at the cost of replacement parts it is cheaper to buy a whole new grill.
                                by
                                  3 found this review helpful
                                  Showing 1-30 of 132 reviews

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                                  Number Of Main Burners

                                  5 Burners

                                  5 Burners

                                  4 Burners

                                  4 Burners

                                  Grill/Smoker Features

                                  Grease Pan, Heat Thermometer, Side Burner, Warming Rack

                                  No Additional Features

                                  Enclosed Cabinet

                                  Grease Pan, Heat Thermometer, Warming Rack

                                  Burner Material

                                  Stainless Steel

                                  Stainless Steel

                                  Stainless Steel

                                  Stainless Steel

                                  Primary Burner BTU's

                                  60000

                                  55000

                                  40000

                                  40, 000

                                  Number of Side Burners

                                  1

                                  1

                                  1

                                  1