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Customer Reviews for Dyna-Glo Heavy-Duty Compact Charcoal Grill in Black and Stainless Steel

Internet #205210042

Model #DGN405SNC-D

Store SKU #1000584694

  • Compact Charcoal Grill
  • Charcoal grill with 568 sq. in. total cooking area
  • Charcoal grill includes charcoal tray height adjustment crank

Customer Reviews

  • 4.3
    out of 148 reviews
  • 83% recommend this product
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Showing 1-30 of 148 reviews
I boughtthis grill 4 years ago
I bought this grill 4 years ago works great,but it is horrible trying to fine the ash pan.You should be able to fine parts for merchandise.for that reason.Iwont recamend it
by
Response from Customer SupportFeb 20, 2018
Hello 055621, we're terribly sorry to hear you are dissatisfied with this grill and having trouble finding replaceable parts. We do have both ash pan options (with and without the handle) available to order through our Customer Service Team! Just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support
    The ash tray needs quarry tile to protect the metal...
    The ash tray needs quarry tile to protect the metal from burning through if lump charcoal is used. Aftermarket cast iron grates are a good upgrade also.
    by
    • Verified Purchase
    2 found this review helpful
    Easy to assemble, solid material design....
    Easy to assemble, solid material design.
    by
    • Verified Purchase
    1 found this review helpful
    I love my Dyna-Glo grill! I smoked some beef...
    I love my Dyna-Glo grill! I smoked some beef in it the other day it worked GREAT!!! I can't wait for spring so I can do more grilling and smoking!!!!
    by
    • Verified Purchase
    Well constructed, easy to use, everything operates smoothly-we love it
    Well constructed, easy to use, everything operates smoothly-we love it
    by
    • Verified Purchase
    • Recommended
    Heavy duty
    [This review was collected as part of a promotion.] I bought this beautiful grill and very please with it. I highly recommend this grill to anyone who enjoy to grill on charcoal.
    by
      • Recommended
      Isn't as heavy duty as other brands. In fact, the...
      Isn't as heavy duty as other brands. In fact, the top right corner weld on the body was so poor, it cracked under the weight of the lid when wide open but was a easy fix with an 1” L bracket and a couple nuts and bolts. Besides that everything else works fine.
      by
      Response from GHP Group Inc. SupportNov 29, 2017
      Hello Ken, we're sorry to hear that you are dissatisfied with this grill. We are happy to stand behind the quality of the materials and it's performance. We strongly suggest following the care and maintenance procedures carefully and keep the grill covered when not in use to ensure longevity. If there is anything we can assist you with, just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
      • Verified Purchase
      very pleased...
      very pleased
      by
      • Verified Purchase
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Great...
      Great
      by
      • Verified Purchase
      Excellent. It made bbq time fun time, too.
      Excellent. It made bbq time fun time, too.
      by
      • Verified Purchase
      • Recommended
      Perfect size - easy assemble. Even faster if I...
      Perfect size - easy assemble. Even faster if I didn't have to do things at the same time :) But definitely good product for price and the amount of outside cooking we do - which hasn't been a great deal of it so far. We will !! :)
      by
      • Verified Purchase
      Easy to assemble, easy to operate and holds the heat...
      Easy to assemble, easy to operate and holds the heat very well... overall it is a well made, handy addition to my back yard
      by
      Response from GHP Group Inc. SupportJul 20, 2017
      Hey Gary, We are happy to hear you are enjoying your Dyna-Glo grill! Follow us on Facebook, Twitter, and Instagram @DynaGlo for access to giveaways, our latest product updates, grilling recipe ideas, and more! -GHP Group Customer Support ghpgroupinc
      • Verified Purchase
      4 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Hi From Eastern Az. This is the grill I chose for charcoal use; the size is just right for our fa...
      Hi From Eastern Az. This is the grill I chose for charcoal use; the size is just right for our family of two. The basket for charcoal is one of the decision factors for this grill, no tray to rust & corrode, hooded chimney verse vents is a plus. Side shelves on both sides is a added feature. The only thing on the unit that is a little questionable??? is the draft vents on the side being on the inside of the box? Will see as time goes by , they would be better on the outside of the fire box. I can't say any more as this is AZ's fire season and we have elected to wait for the Monsoons to start before we season the grill and start operation. Good luck and I hope this is of some help on your shopping decision? The cost for on line order from "Home Depot" was better than other on line shopping sites. Enjoy
      by
      • Verified Purchase
      • Recommended
      After having great success with a Master Forge grill, that appeared identical to the Dyna Glo mod...
      After having great success with a Master Forge grill, that appeared identical to the Dyna Glo model, I purchased this one. (I guess Master Forge no longer makes this model, or I couldn't find it) Assembly seemed identical, but I noticed the grills were much lighter in weight, so I simply used the "seasoned" grates and put the new ones aside. Expecting to grill, I decided to use the new(but one year old) grates, and ran them through the dishwasher. This morning I took them out and was shocked to see the black painted grate surface was peeling.That would look great on food I was about to serve. The older Master Forge grates were ceramic coated, and when cleaned appear almost new(they're about 7 years old)Why paint (enamel as described)grates that have to withstand high heat ? You'll have to ask Dyna-Glo.
      by
      Response from GHP Group Inc. SupportJun 1, 2017
      Hello Dieselgrady, we're sorry to hear that you experienced an issue with this grill, the grates are porcelain enameled and high gloss but should never be put in a dishwasher. Our Customer Service Team would be happy to assist you with a replacements part order! just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html and mention this review!
      -GHP Group Customer Support ghpgroupinc
        2 found this review helpful
        Easy to assemble, raising coals is easy, clean up is...
        Easy to assemble, raising coals is easy, clean up is easy
        by
        • Verified Purchase
        1 found this review helpful
        Good grill review
        Just what I thought it would be much heaver than most the gas grills I have looked at. You should carry this line in stores. Lowes used to but not any more there help said it was a mistake to drop line.Could be a plus for you. Thank you Floyd Anthony a former Home Depot employee
        by
          • Recommended
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Best grill owned
          I have owned many charcoal grills and even a couple propane grills. This grill has been by far the best. The space inside is perfect for a small and large cookout. Cooking is easy with the adjustable charcoal shelf and safe with the front door hatch. I forsee many uses in the near and far future.
          by
            • Recommended
            bad unit
            i had to order this unit 2 times because it came defected
            by
            Response from GHP Group Inc. SupportSep 13, 2016
            Hello,

            We are sorry to hear this. Our customer service team will be happy to assist you please call us at 877-447-4768 Monday through Friday 8:30am-4:30pm CST.-GHP Group Customer Service Team ghpgroupinc
              • Recommended
              NOT IMPRESSED
              flimsy parts a lot of small nuts, bolts and cotter pins in assembly - I expect them to rust out quickly some bolts didn't line up with holes - had to twist and pry to assemble one bolt wouldn't tighten down in smoke stack - stripped out threads made into lid handle was broken in box (customer service did replace) I liked the idea of a crank to raise and lower charcoal, but now I wish I would have bought a weber - bought a weber gas grill at the same time quality is so much better - I'm now a weber fan
              by
              Response from GHP Group Inc. SupportAug 31, 2016
              Hello,

              We are sorry to hear this. Our customer service team will be happy to assist you please call us at 877-447-4768 Monday through Friday 8:30am-4:30pm CST.-GHP Group Customer Service Team ghpgroupinc
              • DIY
              • Verified Purchase
              Great Grill, Easy Assembly , Great Packaging
              I bought this grill for my husband and its wonderful. It arrived quick and was packed really well. The direction to assemble were easy ,parts sorted well. We seasoned as per instruction and grilling has been great. We don't fight over who empties ashes any more because its so simple with this grill.
              by
                • Recommended
                lacking
                had a defective damper handle in box, instructions and assemble were fairly easy but had to wrestle it like a pig to get bolt holes to line up in several places - there are several small parts used in assemble (cotter keys and bolts and nuts) I anticipate these rusting and failing after being exposed to high heat - overall quality just seems cheap - haven't used it yet but I expect to be buying a replacement after a years use
                by
                Response from GHP Group Inc. SupportAug 10, 2016
                Hello,

                We are sorry to hear this. Our customer service team will be happy to assist you please call us at 877-447-4768 Monday through Friday 8:30am-4:30pm CST. ghpgroupinc
                • DIY
                Good sized charcoal grill
                This grill is great for both smoking and grilling but it's one flaw is that the catch pan for the charcoal ashes is too small... If you fill the grill with charcoal it will easily over flow the catch pan....
                by
                  • Recommended
                  great grill
                  This is a nice grill great control and charcoal used many times works good every time.
                  by
                    • Recommended
                    Great grill
                    This grill is well made and was easy to assemble. It cooks great and I especially like the drawer you use to get rid of the ashes also that you can lower the charcoal while you are grilling.
                    by
                    • Verified Purchase
                    • Recommended
                    Great grill
                    Easy to assemble and met my grilling needs. Would like a deeper grate for the burned ashes.
                    by
                    • Verified Purchase
                    • Recommended
                    Love it
                    Your people did an excellent job of assembly. Nice finish to the grill. Wonderful Father's Day gift!
                    by
                    • Verified Purchase
                    • Recommended
                    Sorry Grill!
                    Grill is very cheaply made, thin, hard to assemble. Sides bent, top does not fit. Gave it away without ever using it.
                    by
                    Response from GHP Group Inc. SupportJun 29, 2016
                    Hello, We are sorry to hear this. We will pass this information on to our product development team.-GHP Group Customer Service Team ghpgroupinc
                    • DIY
                    Showing 1-30 of 148 reviews

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                    Fits No. of Burgers

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                    Assembled Width (in.)

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                    55.79 in

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