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Customer Reviews for Dyna-Glo Vertical Analog Electric Smoker in Black

Internet #301737754

Model #DGU505BAE-D

Store SKU #1002445170

  • Electric Smoker
  • Electric smoker with 505 sq. in. total cooking area
  • Height-adjustable grates handle various food types

Customer Reviews

  • 3.7
    out of 156 reviews
  • 62% recommend this product
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Showing 1-30 of 156 reviews
Well packaged, easy to assemble and very good quality. Very...
Well packaged, easy to assemble and very good quality. Very easy to use, holds a good even temperature and produced great meats. Very satisfied.
by
  • Verified Purchase
Third one I've owned. Cooks low and slow year round too....
Third one I've owned. Cooks low and slow year round too. The temperature will go higher but I like 225 to 250 for Boston butts turkeys and brisket.
by
  • Verified Purchase
Door was not aligned allowing smoke to escape. Also,...
Door was not aligned allowing smoke to escape. Also, the electrical connection (dial)_ which is used to determine temperature never got above 220 degrees, although the thermometer shows a maximum of 450 degrees. Overall, disappointed I could not smoke the brisket based on these faults.
by
Response from GHP Group Inc. SupportJun 9, 2021
We are so sorry to hear about your experience! Our customer service team would be happy to provide parts support, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group ghpgroupinc
  • Verified Purchase
The new Dyna-Glow Electric Smoker model. Good price, works well....
The new Dyna-Glow Electric Smoker model. Good price, works well. The built-in external temp thermostat is off by about 20-30 degrees which is critical when smoking but a known issue with all build-in thermostat models as they are cheap. Plan on buying your own thermostat setup so you can adjust your unit temps down into the appropriate range (about 185-190 for a desired 225 range and vent half open on this model). All in all, excellent setup for the price.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
It is perfect, works very well and was easy to...
It is perfect, works very well and was easy to assemble.
by
  • Verified Purchase
does not heat up past 180 degrees very disappointing
does not heat up past 180 degrees very disappointing
by
Response from GHP Group Inc. SupportJun 3, 2021
Our customer service team would be happy to provide technical assistance. Just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP ghpgroupinc
  • Verified Purchase
Exactly the size and ease that I needed....
Exactly the size and ease that I needed.
by
  • Verified Purchase
The smoker is excellent and at a really good price....
The smoker is excellent and at a really good price.
by
  • Verified Purchase
Smoker heats up great when empty, but I have problems...
Smoker heats up great when empty, but I have problems getting it over 220° when wood chips, water, and food are added. Would not recommend unless you have a great deal of patience and time.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Only reaches 150 degrees with 90 degrees outside temp. That is enough to smoke if you are in no ...
Only reaches 150 degrees with 90 degrees outside temp. That is enough to smoke if you are in no hurry.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from GHP Group Inc. SupportMay 7, 2021
If there is anything we can do to assist you please reach out to our customer service team at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP ghpgroupinc
  • Verified Purchase
love it. easy assembly. works great.
love it. easy assembly. works great.
by
  • Verified Purchase
  • Recommended
Loved this item! Was very easy to smoke meats,...
Loved this item! Was very easy to smoke meats, and held temperature perfect! The probe worked perfect. Brisket came out moist, and tender. Love this smoker!
by
  • Verified Purchase
Works great easy installation...
Works great easy installation
by
  • Verified Purchase
I've used it 4 times, and it won't heat up...
I've used it 4 times, and it won't heat up anymore
by
Response from GHP Group Inc. SupportApr 16, 2021
We are sorry to see you had issues with this unit. Please contact us at 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
  • Verified Purchase
1 found this review helpful
Not hot enough
The smoker reaches 315°F when empty only!! I live in Florida and this smoker cannot go above 200°F when smoking. Removing the water tray helps but it just does not hot enough to smoke food. Dry wood chips would only partially burn during 5 hour smoke.Pros: It is a good size smoker and insulated.
by
Response from GHP Group Inc. SupportJun 10, 2021
Thank you for taking the time to review this product today, we're so sorry to hear about the temperature trouble you are experiencing with this smoker! We recommend making sure this item is plugged in directly to an GCFI outdoor wall outlet with sufficient power and not a power cord for the best quality use. If this is not an aspect of the problem you are facing, our customer service team would be happy to provide technical assistance and parts support, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group ghpgroupinc
    Got it for my dad & he loves it!...
    Got it for my dad & he loves it!
    by
    • Verified Purchase
    by
    • Verified Purchase
    This was a gift for Jake-...
    This was a gift for Jake-
    by
    • Verified Purchase
    Does not maintain heat level. Does not smoke enough. Water...
    Does not maintain heat level. Does not smoke enough. Water pan is not big enough and you lose all the heat when you open door to refill water pan. Very disappointed!
    by
    • Verified Purchase
    Burner wattage confusion
    Cannot determine wattage of electric heat element. Some retailers advertise the element as 1650 watts while other list as 1500 watts. Some of the former conflict within their own ad - in upper description listing as 1650 and then in product description listing as 1500 (Home Depot). A call to GHP customer service shed no conclusive light as the rep could only read from the manual and had no real knowledge. So, what's the scoop?
    by
      • Recommended
      I am very pleased with the new smoker. Tried fish,...
      I am very pleased with the new smoker. Tried fish, pork chops, and ribs. Need to try cheese and chicken, but overall, pleased with the selection.
      by
      • Verified Purchase
      It's simple to assemble. Works pretty good...
      It's simple to assemble. Works pretty good
      by
      • Verified Purchase
      So far so good. I have made pulled beef bbq from a chuck roast, two turkey breast and a holiday h...
      So far so good. I have made pulled beef bbq from a chuck roast, two turkey breast and a holiday ham. All came out perfect. The unit has been able to maintain temp just fine. I did have to add a a gasket to the door because it lost quite a bit of smoke around it. I wish the vent was adjustable. Other than that it is great. I will try to update my review after I have had it longer.
      by
      • Verified Purchase
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      It's not what I expected.....
      It's not what I expected..
      by
      • Verified Purchase
      Showing 1-30 of 156 reviews

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