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Customer Reviews for Dyson Pure Humidify+Cool Air Purifier Humidifier Fan with HEPA filter, PH01

Internet #313409153

Model #275371-01

Store SKU #1005425063

  • Connected HEPA air purifier, humidifier and fan.
  • Captures gases, odors and allergens like dust and dander
  • Hassle-free deep clean cycle

Customer Reviews

  • 3.9
    out of 82 reviews
  • 67% recommend this product
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Showing 1-10 of 82 reviews
The Air filter that can!
I bought three of these amazing air filters. Initially, I was highly skeptical but knew I needed a reliable air purifying machine. Man, did this machine blow me away. Not only did my entire air get squeaky clean, it even tells me when I should open or close my windows. This bad boy protects me from the invisible pollutants and definitely placed a dent on my wallet. I’m a happy breather and hope that you are too!
by NiftyShopper
Keeps my indoor air amazingly clean.
The assembly was really easy and I love how quiet it is. I also use the app all the time, it's super-helpful with a lot of useful information.
by Mira
Great Fan and Purifier, Humidifier Requires Maintenance
Great fan that looks good on the nightstand. Definitely helps keep me cool at night, but the humidifier doesn't seem to work well. On auto the humidifier sets to 40% and runs non-stop but humidity hasn't gone above 35%. We live in a 2 bedroom, 1200 sq feet. Pros: - Easy to set up and Use - Fan and Humidifier run independent of each other, so can have one on high and one on low - Fan direction can change to blow out of the front or back and can oscillate or stay steady - Quiet and looks good - Great stat tracking through the app on the temperature, humidity level and toxins - Easy to schedule Cons: - Humidity level has only changed a few % points since setting up - Humidifier requires refilling water tank every night (although at least gets into a routine) - Only had machine for 1 week and had to descale already. It says hard water requires descaling more often, but we don't have especially hard water.
by DysonFan98
Amazing Product!!!
Dyson never disappoints. The design on the machine just fits and looks great. Easy to set up and get going. We use it mostly in our bedroom and the night mode is very relaxing. The app is also very helpful not just to control but also very good information on the air quality and keeps a history of it. The machine is easy to maintain and hassle free to clean. The best part is we wanted a humidifier and the machine not only humidifies but also purifies the air.
by Seb007
Amazing!!!
I received my Dyson Pure Humidifier + Cool about a week ago. I have several of their Pure Hot + Cool Purifiers (one in each bedroom) as well as their original humidifier in another. They have all been fantastic and accomplished what I needed. This new machine is on a whole new level. The quality of materials and construction is a step up. The initial setup is as easy as you could want. The Dyson app on my phone walked me through every step and immediately connected and worked. The humidifier is easier to use and maintain compared to the old one. It is a breeze to fill the tank. No more unscrewing or tipping the machine to refill the water. The other benefit is the wide angle dispersion that other original humidifier did not have. Cleaning the tank out is also much easier since I am not working through a small opening. The new blades that rotate without the machine rotating is also quieter than the pure hot + cool machines. It is larger than those other models, but yet still attractive. In terms of air movement, it sure can push a lot of air around the room. Actually more than I thought it would. The application is also very useful. I live in the midwest near a major city. During seasonal changes we get a lot of allergenic material in the air. The readout from the applications lets me know the outside air quality which I use to know if I can open my windows and let the outside air in. When I see a moderate warning of air quality, the windows remain shut and the Dyson goes on. The air feels fresh from this machine. It is amazing. If you suffer from dry heat, this will definitely be the machine for you. Quality: A+ Humidification: A+ Air Flow: A+ Noise: Quiet, but can get loud when needed to move a lot of air Ease of Use: A+ Price: Not cheap, but definitely worth it as it replaced two machines in my mind Recommendation: A+
by Pbalash
Great features
I bought this Dyson a few months ago. It has definitely exceeded our expectations! Keeps a very large space cool and air clean. I use filtered water.
by Lolableu
A waste of money.
I was excited when I first got my PH01. That excitement ended once I had to do a deep cleaning cycle. That took two days for the counter to count down. When the cycle ended - I had to replace a filter. That filter is unavailable. So I have a piece of machinery that won't work because it needs a part which you don't have. Save your money.
by JiminCO
Response from Dyson Customer SupportMay 6, 2021
Hello Jim, this is Kelly with Dyson. We're so glad to hear how excited you were to get your Dyson Pure Humidify+Cool™ PH01. The Pure Humidify+Cool is ideal for larger spaces, and it purifies, humidifies and cools the air around you. The filtration helps to automatically sense and capture allergens, pollutants and gases. It's unfortunate to hear that you experienced an issue while performing your deep clean cycle. I'm also sorry to hear that we were out of stock on a needed replacement part. We would value the opportunity to learn more about your experience and assist you further with this. Please reach out to us directly at askdysonUS@dyson.com and we will be back in touch as quickly as possible. Best wishes, Kelly Dyson Customer Support
We were happy with the features..then..
We loved how all in one this was. Until after 3 days of running it we tried everything to get the clean filter light off. The left fan decided to permanently shut itself. The vent closed..forever..and customer service said they could.send us a refurbish but it would be a while with production. So we permanently returned it.
by Kb12
Response from Dyson Customer SupportMay 5, 2021
Hi there, this is Kelly with Dyson. We were sorry to read your review and to learn that you experienced issues with your Dyson Pure Humidify+Cool™ PH01. The issues you experienced with the filter light and the vent sound highly unusual. I'm also sorry to hear that when you reached out for support you were told your unit would be replaced with a refurbished machine. That would not have been the case, in this instance. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you. Best wishes, Kelly Dyson Customer Support
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Raving machine
Terrific machine, easy to setup and the app is well integrated, would have given 5 stars,, but the price stopped me
by Gnomes
Showing 1-10 of 82 reviews