We're sorry to read about your disappointment with Earthgro By Scotts Brown Mulch and appreciate your feedback.
For best results, mulch should be applied when rain is not expected for 24-48 hours and should not be watered for at least 24 hours to allow the mulch to fully dry which helps set the colorant. It is recommended to turn the top inch of mulch every 3-4 months for optimum color. Wood material can vary slightly batch to batch and how the wood absorbs the colorant can vary as well. For best color matching results, mix the bags together to even out any color or texture differences before applying. Any color difference will usually dissipate with exposure to sun and rain.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 877-220-3089 if we can further assist.