Customer Reviews for Eaton Whole House Surge Protector

I would rate this unit 10 stars if I could! Very pleased with the ease of installation and connections were easy to make. I mounted it inside my panel, just like the panel Eaton/Cutler-Hammer sells with this surge suppressor pre-installed. I drilled 2 1/4" holes in the panel face plate directly over the 2 LEDs so I could easily check protection status.

Earlier this year a lightning strike hit a transformer in the neighborhood next to me and a power surge fried just about all of their ovens, coffee makers, dishwashers, etc. After hearing all the bad stories, I decided to installed a whole house surge protector on my panel. I went with this protector as I have an Eaton panel and this one provides 2,820 joules, which is more than the others. This is the amount of energy the protector can absorb before it fails. Considering insurance may not cover broken appliances, this is cheap and easy protection. Installing the surge protector is very easy, as far as wiring goes. Deciding on the location for it can be difficult. You want to install the recommended 50 amp double-pole breaker as close to where power enters the load center, just below the main breaker. You also cannot extend the wires coming from the protector. If your electric panel is in an unfinished area and you have enough slack in you wires to move some breakers around, this is an easy job. My panel is enclosed in a finished wood box with doors but I did have an unused double-pole break right at the top of my breakers. I was able to squeeze the protector on the side of the panel and had just enough wire (the leads are about 12" long) to wire it all up. To satisfy the wires being in a flexible insulator, I put two Romex insulators on them. It's not pretty but it works. With the location I placed the surge protector though, I can just barely see the two green lights indicating that it is working. The wiring I had on mine was stranded aluminum. The protector fits into 1/2" KOs. Alternatively, you can install the 50 amp double-pole breaker anywhere on the loadcenter as it will provide some protection. And if you dont mind not seeing the green working lights, you can leave the protector inside the panel. This can also be mounted in outdoor panels where power comes into the house, the surge protector just needs to be inside the panel. It is not meant to be directly exposed to the elements. If you are unsure how to install this, hire an electrician. If either or both of the green lights stop working on the surge protector, you need to replace it. They may need replacement after one or several surges or over time. This product does not protect against direct lightning strike (just hope your grounding does). You can also clip on the Eaton cable wire surge protector and others onto this one. This surge protector is made in China.

The surge protector was very easy to install, it was up and running in just a few minutes. I can't say how well it'll work in a surge unless something happens but fingers crossed it will if it needs to.

Unbelievably easy to install. Wish I had this before losing a house full of appliances. Best insurance ever.

seems great easy install and as always Home depot was great with price and shipping.. i read it should be to installed it as close to the main breaker as possible well my main breaker is on the outside of the house with a secondary main panel in the garage, i have several open slots in the outside panel and located it there so its the very on the first breaker the other breaker is for my back up generator thats obviously not powering anything at the moment , i temp mounted inside the panel because even tho it states its for indoor and outdoor use you must purchase their " very expensive "outdoor enclosure so for now its inside the box protected from the elements the image is before i reinstalled the face panel. i may do some custom install down the road,, living in central florida i hope it lives up to the hype

Product is easy to install and will provide my whole home with outstanding surge protection. I needed the faceplate as well since my boxes are inside the wall.

Having a Cummins whole house 20k generator installed. This will protect all my electronics as well as all electrical equipment in the house. Saved about 150. by providing it to the installers, instead of them providing it!

I've had this S.P. installed by an electrician about 3 yrs ago and several times power went out . and came back on and I have not had to replace anything so far . The other day we had a bad thunder storm--power went out and came back on about 3 seconds apart 2 times ---never seen one this bad. had to reset my cable box but nothing lost. I went in garage next day and didnt notice the two green lights on. I thought it was blown so I got on the computer to look for replacement. I decided to look in garage to see if there was some sort of reset button without turning on garage light and low and behold the the green lights were shining. Apparently I could not see them with garage door up and sun shining. Now thats what I call a surge protector. I also have added surge protection on my A/C individually and my electronic equipment and fridges in the last 6 months. You can never have enough surge protection.

Very easy to install. Great specs!

It has been installed about 2 weeks now. I have 2 green lights so everything must be working fine. When the thunderstorms roll in this summer, hoping it will do its job. Installation was the biggest headache for me because this SP is replacing a 19 yr old previous model. In new construction, the old SP was mounted before the Stucco was applied to the house.. This left the old one encased with about 1/2 of stucco. The old vrs the Eaton is different physical sizes so I had to chisel out the stucco before I could install the new one. Second problem was when I was mounting the 50amp breaker, I had to move other CB's around so that the wires would be long enough to connect to the breaker. This Square D panel has all the earth ground and neutral grounding connections at the top of the panel, (power is supplied underground and ran inside the power panel to be connected at the top) so had no choice and extended the green & white wires to fit. :-(.