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Customer Reviews for Emberglow 43 in. Convertible Vent-Free Dual Fuel Gas Fireplace in Cherry

Internet #100672691

Model #VFF26NLM

Store SKU #607534

  • Place against wall or in a corner with mantel conversion kit
  • Powerful, heats up to 1,320 sq. ft. of space
  • Suitable for operating on natural gas or liquid propane

Customer Reviews

  • 4.2
    out of 41 reviews
  • 86% recommend this product
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Showing 1-30 of 41 reviews
Defective and they won't do a thing about it. ...
Defective and they won't do a thing about it. I'm out $300 for installation.
by
  • Verified Purchase
It didn’t go together easy and working it sucks fan...
It didn’t go together easy and working it sucks fan I had to get for it does not good not enough of air and fire goes small and big when it is on so I wouldn’t buy another one .
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Very nice fireplace well built nice wood surround, easy install...
Very nice fireplace well built nice wood surround, easy install by licensed professional.
by
  • Verified Purchase
Overall product works great. Originally the description said it has a remote. After receiving it,...
Overall product works great. Originally the description said it has a remote. After receiving it, it was taken off the description. There is no remote. Also the picture shows a light color and it is a dark color.
by
  • Verified Purchase
  • Recommended
Love the color. It is much darker than what is shown in the picture. Warms our home wonderfully a...
Love the color. It is much darker than what is shown in the picture. Warms our home wonderfully and is a beautiful touch to our living room. Easy to install.
by
  • Verified Purchase
  • Recommended
Easy to assemble and is very beautiful when put together. Very realilistic and puts out good heat.
Easy to assemble and is very beautiful when put together. Very realilistic and puts out good heat.
by
  • Verified Purchase
  • Recommended
It is beautiful!! I only wish I had gotten a...
It is beautiful!! I only wish I had gotten a remote controlled one because the controls are very near the floor and my bones don’t like that!
by
  • Verified Purchase
Keeps the house nice and warm....
Keeps the house nice and warm.
by
  • Verified Purchase
Waited a long time for shipping and delivery as online...
Waited a long time for shipping and delivery as online only. Finally received the unit and it was nicelooked like the photo. Unpacked, set up, hooked up by plumber, FLAMES shoot out of the bottom of unit. Revalue the set up and hook up....defective part. Non repairable! Took back for refund. Problem with the return process. Long wait on refund. Best part of experience was the service personal. She found what the problem was and solved it on the phone quickly. Thank you. Did not reorder this unit as again LONG WAIT.
by
  • Verified Purchase
Easy assembly/installation. Our home is 1200 square feet. It's been...
Easy assembly/installation. Our home is 1200 square feet. It's been keeping us cozy in below freezing temps. We keep our furnace set at 60 and it's not kicked on yet! It's a beautiful addition to our decor as well.
by
  • Verified Purchase
1 found this review helpful
Almost all of the fasteners of the hardware bag to...
Almost all of the fasteners of the hardware bag to assemble the fireplace were missing. I've contacted the manufacturer to get replacement of missing parts, even offering to pay overnight shipping, but after over 1 week...nothing has arrived. Now I can't seem to contact the manufacturer Disappointed
by
  • Verified Purchase
This fireplace was everything it was described to be. The mantle is cherry and much darker than ...
This fireplace was everything it was described to be. The mantle is cherry and much darker than the picture but, we think it looks much nicer than the pictured one. I was concerned about it being damaged in transit and was surprised to find it very well packed and bound on a pallet. The mantle is very well made and is very sturdy once assembled. Some reviews complained about the assembly directions but, this is far from hard to assemble as there aren't many pieces to begin with. We use it in the family room with tall ceilings as an additional heat source and it works well and the thermostat turns it on and off as necessary to keep an even heat in the room. This fireplace replaced one that cost 500.00 dollars twenty two years ago and we are pleased with the operation and over all quality.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The fireplace is beautiful and works great. It is a gift for a friend and she loves it. The wood ...
The fireplace is beautiful and works great. It is a gift for a friend and she loves it. The wood is dark instead of what's pictured.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Operation is easy. Heating is excellent from it. However, the photo Showing this beautiful cherry...
Operation is easy. Heating is excellent from it. However, the photo Showing this beautiful cherry(red) shade is false. Once the installers opened the boxes, I was quite dismayed as the actual color is very dark...more of a mahogany color. Oh well... Cannot upload photo due to size restrictions.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I had the vent-less propane fireplace delivered to my local HD store so if it was damaged, I woul...
I had the vent-less propane fireplace delivered to my local HD store so if it was damaged, I would be able to not accept it. The packaging was very good and no damage. It is fairly heavy, needs 2 people to move around. Surprisingly, the assembly was great, easier than most furniture type products I have put together over the years and the quality of the product is very good. Hookup and instructions were ok. The only issue I have is that when it is in operation, there is a distinct smell. The instructions say that it is due to initial turn-on and that the smell will burn off after a time. I am not finding that to be the case. If you have any sensitivity to smells, I would recommend buying a "vented" propane fireplace.
by
  • Verified Purchase
1 found this review helpful
It is a beautiful addition to my den and heats...
It is a beautiful addition to my den and heats my room nicely!! It was easy to put together!!!
by
  • Verified Purchase
1 found this review helpful
Easy assembly and installation!
Easy assembly and installation!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Met my expectations and more. Very nice finish, but much...
Met my expectations and more. Very nice finish, but much darker than the picture. Very solid, made strong, and assembles easily. I have a 65" TV on mine. I was concerned about back getting hot but it doesn't. Had a very strong order but went away in a few weeks. Puts out good heat and i'm glad it's a 26000BTU. Directions on setting thermostat weren't clear and had to call tech support. They told me how and it works great. It's 3in shorter and a little wider than most, which is what I wanted for larger TV. Pilot light makes a little noise but not enough to distract. I'm just very happy with everything about it and would buy again. You won't be disappointed!
by
  • Verified Purchase
6 found this review helpful
Came in very nice shape, easy to assemble, throws great heat.
Came in very nice shape, easy to assemble, throws great heat.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
No remote
I am in the process of repacking and returning to store, nice unit but useless without remote.
by
    Easy to assemble (although the instructions are generic for several models). Quality construction...
    Easy to assemble (although the instructions are generic for several models). Quality construction. Easily heats the the 800 sqft (with 12' ceilings) part of the house in which I am using it. By using the ceiling fan in clockwise setting, it spreads the heat throughout the room. It is my primary source of heat. I have yet to get a natural gas bill, but I feel that it is also an affordable heat source.
    by
    • Verified Purchase
    • Recommended
    4 found this review helpful
    Heats well, no electricy needed
    I bought this for New England power outages. Specifically wanted one that would work without electricity and would keep my 2000 sq ft house from freezing up in the winter. This does the job well. I now regret not getting one with the optional blower capability. The construction detail is just okay but looks fine from across the room.
    by
      • Recommended
      2 found this review helpful
      Vent free gas fireplace
      The Unit was shipped on time and in good condition. The assembly was simple and directions though simple did provide the infomation needed. There was no information on how to attach the unit to the wall but it was a simple problem to resolve. The color of the cabinet was different than the picture but was acceptable. Also the cabinet was about 2 inches shorter than shown in the specifications. I purchased this unit because I thought it was a flat fit to the wall. The picture showed it to be flat but it was not. The top had a 45 degree cut on each end and the bottom trim also. I think it should be pointed out that it is not a flat fit. I had a problem getting the pilot light to light and call help line and it was resolved. I had not push in hard enough on the control. You do need to give it time for the gas to fill the new lines as it pointed out in the instructions.
      by
      • DIY
      • Verified Purchase
      • Recommended
      10 found this review helpful
      great looking fireplace
      Just receieved fireplace a few days ago. Was out of stock at home store so item was shipped from manufactor to home. Fireplace was packaged good and quality of fireplace was better than expected. Have an appointment for professional to come hook up fireplace within next couple of weeks. Will post again for heating review but as of now for quality and looks, very pleased.
      by
      • DIY
      • Recommended
      6 found this review helpful
      Very nice but no blower on this model
      It's nice should have a blower for the money! They broke the corner mount in delivery
      by
        • Recommended
        5 found this review helpful
        Second best purchase to heat my entire 2000 sf home
        It took no time to assemble, but this is my second. I moved into a electric heated house and before I received my first bill installed my gas fireplace. I have never had it to maximum output (26,000 BTU) Would not be without one. Best of all a glass of wine tastes much better.
        by
        • DIY
        • Recommended
        3 found this review helpful
        Better quality than I had anticipated
        This product is very well made. Both the mantle and firebox were sturdy. Given the price I had anticipated something slightly less so we were very pleased. Assembled installed and working in a couple of hours.
        by
        • Verified Purchase
        • Recommended
        6 found this review helpful
        good quality
        like the adjustable thermostat. wood is pretty. we love this fireplace. easy to install, -+
        by
        • DIY
        • Verified Purchase
        • Recommended
        4 found this review helpful
        Showing 1-30 of 41 reviews