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Customer Reviews for Eureka FloorDash Bagless Upright Vacuum Cleaner

Internet #314416828

Model #NEU526

Store SKU #1005699696

  • Features a multi-cyclone dust separation system
  • Designed with a big swivel wheel for easy mobility
  • Measures 42.94 in. 12.24 in. W x 12.36 in. D

Customer Reviews

  • 3.4
    out of 85 reviews
  • 54% recommend this product
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Showing 1-30 of 85 reviews
Im in love with this vaccum
I bought this vacuum cleaner about 3 yrs ago before we had pets and I just wanted. A deep clean vacuum because of the popcorn ceiling our apartment has. We now own 2 indoor rabbits and Im still in love with it, cleans our hard floors and the carpets great. I was thinking if getting a new one just because one of pur rabbits bit the cord a little
by
Response from eurekapwrJun 1, 2023
Hello, Mel. Thank you for reviewing the Eureka FloorRover Dash Vacuum NEU526. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
    • Recommended
    Roller goes bad stat!
    Roller started breaking down and ceased.
    by
    Response from eurekapwrAug 15, 2022
    Hello, Zach B. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU526. We are sorry to hear that the roller of your vacuum broke. We would like to help you with this, please contact us at ex_edgar.m@partner.midea.com and reference case number 111581405. Eureka Customer Care. (BBB A+ Accredited Business)
      Works great BUT....
      I use this vacuum all the time and have never had any issues as I keep up with the cleaning of the tank and the filter. It is the easiest vacuum to take apart and clean the brush that I have ever owned. I live in an apartment and it is perfect my applications. Cord is perfect length and picks up everything from mine and and my fiancés long hair, our cat hair and their food kibbles they leave on the carpet. I had no issues until the last time I cleaned the brush roll and accidentally lost one of the end caps to the brush roll. My fiancé tried using it for about a minute without the cap and that was enough rattling around to also damaged the gasket type piece the hexagon guides for end cap. As other reviewer "Gulshan" expressed, parts are almost impossible to find for my NUE529. I noticed that Eureka gave him a prompt reply with a reference number to call with and I am hoping I can get the same help.
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      Response from eurekapwrMay 7, 2022
      Hello, Mike. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU529. We are happy to hear that you are satisfied with your vacuum's performance. For any questions or concerns, please reach out to us at EurekaCustomerCare@hartehanks.com. Eureka Customer Care. (BBB A+ Accredited Business)
        • Recommended
        Don't waste your money only lasted a month
        Don't waste your money only lasted a month I live in a studio apartment less than 300 ft.² in this thing I only use 34 times a week only lasted a month before it broke the bottom half didn't work such as the brush and lights and wheels . And their online warranty won't work for me keeps saying error on purchase date! So now I'm sitting here trying to fix it by hand and nothings working but the suction part
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        Response from eurekapwrApr 21, 2022
        Hello, Blake. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU529. We are sorry to hear that your unit stopped working unexpectedly. We would like to help you with this, please contact us at EurekaCustomerCare@hartehanks.com and reference case number 111464085. Eureka Customer Care. (BBB A+ Accredited Business)
          Great maneuverability, awesome vacuum!
          [This review was collected as part of a promotion.] We are in the middle of a full home remodel so our house has been exceptionally dusty and dirty lately. We received the vacuum and it only took 5 minutes to connect the different pieces for it to start working. Very easy. When you pull the handle portion back from the bottom suction piece it feels like you are forcing so hard you might break something, but it just needs a little force to un-latch. You have the option to use the roller or not. Both ways offer superior suction and great cleaning. We have 6 kids and 4 dogs and the crumbs and hair were no match for this vacuum. But even with such great suction, my favorite part of this vacuum is the maneuverability! I was not expecting the ease with which I would be able push around furniture, cords and even pets and people! It definitely cut down on cleaning time because I didn't have to move the vacuum manually to vaccinate hard to reach places. I would highly recommend this vacuum to others.
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          Response from eurekapwrApr 21, 2022
          Hello, TaneAce03. Thank you for reviewing the Eureka FloorRover Elite Vacuum. We are happy to hear that you are satisfied with your vacuum's performance and features. Eureka Customer Care. (BBB A+ Accredited Business)
            • Recommended
            Great Vacuum
            [This review was collected as part of a promotion.] I absolutely love this vacuum. Prior to use, my current vacuum which I thought worked great. (I used my current vacuum before using Eureka FloorRover Elite Upright Vacuum) I was shocked how well Eureka worked. It picked up some much dust/dirt. Easy to use and clean. I highly recommend this vacuum 100%. I love the setting. Overall extremely happy with this product. I have already recommended to friends and family.
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            Response from eurekapwrApr 21, 2022
            Hello, Heather2021. Thank you for reviewing the FloorRover Elite Vacuum. We are happy to hear that you are satisfied with your vacuum's performance. Eureka Customer Care. (BBB A+ Accredited Business)
              • Recommended
              Great suction power
              [This review was collected as part of a promotion.] It works wonders, I've done my floors, rugs, baseboard and blinds several tines with it and I'm in love! It picks up everything, has a lot of suction power truly and it pivots which is one of my favorite things about it. The only "hassle" about it is when you detach the hose you have to clip it to the back because otherwise it would tip over with the movement but other than that everything is great including the accesories or attachments.
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              Response from eurekapwrApr 21, 2022
              Hello, LuzG. Thank you for reviewing the Eureka FloorRover Elite Vacuum. We are happy to hear that you are satisfied with your vacuum's performance. Eureka Customer Care. (BBB A+ Accredited Business)
                • Recommended
                Absolutely love this vacuum.
                [This review was collected as part of a promotion.] Everything about this vacuum is thought through! It has several ways to use the vacuum. The hose even attaches to the "spine" of the vacuum to create a handle to reach high up spaces. It has a safely mechanism to where it will shut off the Spin cycle of the brush if something gets wrapped around the main brush. It offers a bright led light to see what you are sucking up. It has a pet hair adapter for couches. It is super easy to put together and it has a great Pivot spot that helps you reach different angles. I definitely recommend the Eureka FloorRover Elite Upright Vacuum!
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                Response from eurekapwrApr 21, 2022
                Hello, Kshaye13. Thank you for reviewing the Eureka FloorRover Elite Vacuum. We are happy to hear that you are satisfied with your vacuum's performance and features. Eureka Customer Care. (BBB A+ Accredited Business)
                  • Recommended
                  Great vacuum!
                  [This review was collected as part of a promotion.] This vacuum has great suction, cord is plenty long, and is easy to clean after use. The hand held is easy to use and has plenty of attachments. Would recommend this vacuum, it works great!
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                  Response from eurekapwrApr 21, 2022
                  Hello, cfarmer72. Thank you for reviewing the Eureka FloorRover Elite Vacuum. We are happy to hear that you are satisfied with your vacuum's performance and features. Eureka Customer Care. (BBB A+ Accredited Business)
                    • Recommended
                    My Blessing
                    [This review was collected as part of a promotion.] I love, love, love this vacuum. As a pet owner of dogs and cats, this vacuum definitely is a God send, when it comes to cleaning up pet hair and reducing allergens with it's hepa filter. It's a multi-purposed vacuum that works well on carpet, hardwood floor and tiles. The dirt impairment fills up pretty fast, yet it's ease of use makes it simple to empty. The adjustable tools and brushes that it comes with makes it easy to access hard to reach areas. The cord length is super long, which allows far portability without having to unplug the vacuum to reach another room. It can be a little hard to maneuver at first, yet when you use it a few times the swivel neck allows for an easy a smooth vacuuming process. Overall it's an amazing vacuum. Additionally, it's easy to store away once your finished using it. I highly recommend it, especially if you have animals. I give this vacuum a thumbs up as it has definitely done an amazing job on the floors in my home.
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                    Response from eurekapwrApr 21, 2022
                    Hello, Ally. Thank you for reviewing the Eureka FloorRover Elite Vacuum. We are happy to hear that you are satisfied with your vacuum's performance and features. Eureka Customer Care. (BBB A+ Accredited Business)
                      • Recommended
                      Eureka Floor Rover Elite
                      [This review was collected as part of a promotion.] I received this vacuum as a free sample from Bzzagent. I personally think it's okay not the worst or the best. I have 10 cats and 2 dogs all inside animals so I have to clean the floors all the time so much dirt and hair it cleaned really well. What I liked about the vacuum is the light its bright I could actually see what I was vacuuming up. It is super easy to switch from carpet to bare floors with a touch of a button. It's quieter than other vacuums I have used and the suction adjust is helpful. What I do not like about it it's a bit heavy and when emptying the tank I have to take the whole thing apart and clean it, it gets clogged around the middle part with hair and dirt. The hose with the extension handle is a little too much too many steps just to use the hose. All in all it cleans well. Has an awesome bright light. But it's heavy and the hose is complicated to use.
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                      Response from eurekapwrApr 21, 2022
                      Hello, Dcres67. Thank you for reviewing the Eureka FloorRover Elite Vacuum. We are sorry to hear that you are not entirely satisfied with your vacuum cleaner. We would like to help you with this, please contact us at EurekaCustomerCare@hartehanks.com and reference case number 111389590. Eureka Customer Care. (BBB A+ Accredited Business)
                        • Recommended
                        Works great!!
                        [This review was collected as part of a promotion.] I really like this vacuum! The led headlights are great for seeing every little crumb and dog hair. The extra large dust cup helps with larger homes. And the HEPA filter gives me peace of mind!
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                        Response from eurekapwrApr 21, 2022
                        Hello, Michael. Thank you for reviewing the Eureka FloorRover Elite Vacuum. We are happy to hear that you are satisfied with your vacuum's performance and features. Eureka Customer Care. (BBB A+ Accredited Business)
                          • Recommended
                          Great vacuum
                          [This review was collected as part of a promotion.] This vacuum is very light, it maneuvers very well, it picks up dirt and everything else, super easy to clean
                          by
                          Response from eurekapwrApr 21, 2022
                          Hello, MommaJ69. Thank you for reviewing the Eureka FloorRover Elite Vacuum. We are happy to hear that you are satisfied with your vacuum's performance. Eureka Customer Care. (BBB A+ Accredited Business)
                            • Recommended
                            Elite is where it is at!
                            [This review was collected as part of a promotion.] What a great vacuum! I received my vacuum and was excited to get a new clean for my house! I vacuumed with my old vacuum first and then used my new one over the same area to see how much my old vacuum missed... wow! Just in one pass with the new vacuum I had accumulated a lot of dust and hair that got missed by my old vacuum. I should also mention that I do have a dog and it is perfect for cleaning up dog hair etc! I am beyond pleased with this vacuum. All the attachments and versatility really puts this vacuum over the top! I am hard to please but this one is a life saver!
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                            Response from eurekapwrApr 21, 2022
                            Hello, ajsim1979. Thank you for reviewing the Eureka FloorRover Elite. We are happy to hear that you are satisfied with your vacuum's performance and features. Eureka Customer Care. (BBB A+ Accredited Business)
                              • Recommended
                              Excellent Vacuum
                              [This review was collected as part of a promotion.] This vacuum is great and versatile as well as easy to maneuver. I like that it's powerful, light, and can transition to different floor types easily. The suction on it is fantastic. I was able to vacuum my window blinds, hardwood floor, carpet, bathroom tile, and cars without any issue. It was all very convenient. The attachments are also great and it does what it is designed to like brush for those spots you need to agitate, hose to reach the hard to get places, and the pet attachment to get the fur off your shedding dog works well. The removal of the dust container was very easy and cleans very well. The cleanable filter was a big plus for me as I don't have to go out of the way to buy disposable filters now. The led lights in the front was also very helpful in no light areas. Overall, I am very impressed with it so far.
                              by
                              Response from eurekapwrApr 21, 2022
                              Hello, Jklc123. Thank you for reviewing the Eureka FloorRover Vacuum. We are happy to hear that you are satisfied with your vacuum's performance and features. Eureka Customer Care. (BBB A+ Accredited Business)
                                • Recommended
                                Not sure this can be called a pet friendly vacuum.
                                After vacuuming my living room (my house is only 846 sq ft, carpet in living and bedroom only) there is so much hair build up on the roller bar it stated to smell hot. So sad. I thought this would be a great vacuum. I have cats.
                                by
                                Response from eurekapwrApr 21, 2022
                                Hello Palewock, thank you for reviewing the Eureka FloorRover Vacuum NEU529. We are sorry to hear that your vacuum started to smell hot. We would like to help you with this, please contact us today at 800-282-2886 and reference case number 111220001. (BBB A+ Accredited Business)
                                  Would buy again.
                                  I own 5 collie/husky dogs and this vacuum works very well! Takes their hair right up.
                                  by
                                  Response from eurekapwrDec 22, 2023
                                  Helllo AmericanToker. Thank you for posting your review on our Eureka Floorrover Dash Upright Vacuum. We are happy to hear that the unit has been helpful in cleaning up and that you are satisfied with your purchase. Have a good day! -Eureka Customer Support (BBB A+ Accredited Business)
                                    • Recommended
                                    Thought it would last more than a year!
                                    Have had this vacuum for about a year and have loved it. However now the brush bar will not spin now. Thought this was going to be a vacuum to last longer than this.
                                    by
                                    Response from eurekapwrAug 17, 2023
                                    Hello, David. Thank you for reviewing the Eureka FloorRover Vacuum NEU630. We are sorry to hear that the brush bar of your vacuum is not working properly. We would like to help you with this, please reach out to us at DigitalSupport@Eureka.com and reference case number 111911904. Eureka Customer Care. (BBB A+ Accredited Business)
                                      Great vacuum for a great price!
                                      I bought this vacuum a year ago and have loved it! I have 2 cats and a bunch of kids through the house all the time and it always does the best at cleaning up. I love that i can go between hard wood floors and right across area rugs and into rooms with carpet. I almost never sweep anymore as I just use this! Last week it started to have a smell like a belt was burning, then the spin brush stopped working as well as the suction from the vacuum. The suction from the hose is still super strong. I took the bottom all apart and found a small broken belt, but now kind find where it came from. Even with this issue, I think I'm just going to buy the same one again to replace it I've loved it so much.
                                      by
                                      Response from eurekapwrApr 17, 2023
                                      Hello, JT. Thank you for posting your review of the Eureka FloorRover Elite. We are glad to hear you're completely satisfied with your vacuum. For your questions or concerns please reach out to us at DigitalSupport@Eureka.com and reference case number 111760914. Have a good day. Eureka Customer Care. (BBB A+ Accredited Business)
                                        • Recommended
                                        I would not recommend this model NEU529
                                        I was recommended this unit (NEU529) because a family member got one. A month after I got mine the person recommending it found hers had died less than 1 year old. She tried & tried to get help from Eureka and they only made excuses. Now less than a year from the date of purchase mine too had dies and I also cannot get help from Eureka. Not only would I not recommend this model, I also would not recommend Eureka as their customer service is horrific and you just cannot get them and when / if you do they only make up excuses not too help you!
                                        by
                                        Response from eurekapwrApr 14, 2023
                                        Hello, Rick P. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU529. We are sorry to hear about your experience with your vacuum and customer service. If you are unable to reach a resolution soon, please reach out to us at DigitalSupport@Eureka.com and reference case number 111758158. Eureka Customer Care. (BBB A+ Accredited Business)
                                          Had it for 2 to 3 weeks and now brush don't work!!!!!
                                          We:be had ours for about 2 to 3 week and it was working great now the brush won't work. I check the belt for being torn or stretched out, checked and cleaned the brush, checked the bearings but the brush still doesn't work and the lights won't come on.
                                          by
                                          Response from eurekapwrMar 31, 2023
                                          Hello, Tim. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU529. We are sorry to hear that the brush of your vacuum is not working as intended. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and refrence case number 111751669. Eureka Customer Care. (BBB A+ Accredited Business)
                                            2 years old and going strong
                                            I normally don't bother with writing reviews but after reading some of the other reviews, I felt the need to add my experience. I've had this vacuum for about two years now and would definitely buy it again. I have a Golden Retriever so I deal with a lot dog hair. The main issue I have with other reviews is comments on pet hair getting entangled in the brush. Yes, this will happen to any vacuum with a brush. Very little care is needed to clean the brush. Your vacuum will last for years with very little care. Some maintenance is required on all vacuums but the vacuum will last as long as you want if you only keep it clean now and then. The "Pet Pal Turbo" attachment is also wonderful for keeping pet hair off the couch and chairs.
                                            by
                                            Response from eurekapwrFeb 4, 2023
                                            Hello, bwerneth. Thank you for revieiwng the Eureka FloorRover Elite Vacuum NEU529. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
                                              • Recommended
                                              It DID work great...
                                              It was one of my favorite vacuums until all of a sudden the brush roll just stopped working.
                                              by
                                              Response from eurekapwrJan 14, 2023
                                              Hello, Ashley. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU529. We are sorry to hear that your vacuum's brush stopped working. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111704415. Eureka Customer Care. (BBB A+ Accredited Business)
                                                I would buy it again
                                                Best vacuum I've had even better than my Dyson stick vacuum
                                                by
                                                Response from eurekapwrJan 8, 2023
                                                Hello, Bancy. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU526. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU526. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
                                                  • Recommended
                                                  Didn't last a year
                                                  it worked, great, but today when I was using it, the brush wouldn't turn and the light didn't come on. I checked the belt, and it was intact, so I don't know what is wrong with it. It's like no power is getting to the base. Seems to be an issue after reading the comments as they're many similar.
                                                  by
                                                  Response from eurekapwrOct 18, 2022
                                                  Hello, JBFL. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU529. We are sorry to hear that your vacuum is not working as intended. For any questions or concerns, please contact us at DigitalSupport@Eureka.com and reference case number 111641366. Eureka Customer Care. (BBB A+ Accredited Business)
                                                    Stopped working
                                                    I haven't even had this a year and it just stopped working the brushes won't come on anymore
                                                    by
                                                    Response from eurekapwrOct 16, 2022
                                                    Hello, Jennifer. Thank you for reviewing the Eureka FloorRover Vacuum NEU630. We are sorry to hear that your unit is not working properly. We would like to help you with this, please contact us at DigitalSupport@midea.com and reference case number 111640416. Eureka Customer Care. (BBB A+ Accredited Business)
                                                      Worked for 2 months then brush stopped working
                                                      We have a cordless vacuum but bought this one for when the battery is charging on the cordless one. I should've read reviews because after only 2 months the brush stopped working as a lot of the reviews states. Customer service was not helpful stated I need to replace the belt before they'll do anything and it would have to be replaced every 6 months, but I hadn't even own the vacuum 6 months so I called and had to send them a video. Customer service won't address the issue, just wanted to issue a refund. Invest in a better quality vacuum as this one is a joke! I just wanted a working vacuum.
                                                      by
                                                      Response from eurekapwrSep 12, 2022
                                                      Hello, Felicia. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU529. We are sorry to hear that your vacuum was not working as intended. For any questions or concerns, please contact us at DigitalSupport@Eureka.com and reference case number 111610758. Eureka Customer Care. (BBB A+ Accredited Business)
                                                        It tapped out at little over two years
                                                        I am disappointed with this vacuum. I thought it would last longer but it just gave out today. I used a previous version and that lasted me over 6 years before it gave out thus I bought this updated version of it. I Im not able to find how to fix it or support. I may just try another brand at this point.
                                                        by
                                                        Response from eurekapwrSep 3, 2022
                                                        Hello there, thank you for taking the time to review the Eureka FloorRover Elite Vacuum NEU529. We are sorry to hear that your vacuum stopped working unexpectedly. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111603936. Eureka Customer Care. (BBB A+ Accredited Business)
                                                          Faith restored in vacuum
                                                          I left a 2 star review but I was able to use their support chat and the representative helped revive my vacuum. So faith has been restored in this vacuum. I was too quick to throw in the towel. I like how easy it is to clean the vacuum No added replacement every so and so time frame. It's just wash dry and reuse model so def eco friendly for me. My vacuum just overheated so the vacuum automatically shut down to cool off. I just need to wait 30 min to restart it. Learned my lesson to Read the manual . Gave it one star less because I wish it was made a tad bit sturdier but other than that good vacuum.
                                                          by
                                                          Response from eurekapwrSep 3, 2022
                                                          Hello, Faith restored. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU529. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
                                                            • Recommended
                                                            Didn't last a year
                                                            When it worked, it was great, but today when I was using it, the brush wouldn't turn and the light didn't come on. I checked the belt, and it was intact, so I don't know what is wrong with it. I'm so disappointed.
                                                            by
                                                            Response from eurekapwrSep 3, 2022
                                                            Hello, Ancient fly. Thank you for reviewing the Eureka FloorRover Elite Vacuum NEU529. We are sorry to hear that your vacuum is not working properly. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111603959. Eureka Customer Care. (BBB A+ Accredited Business)
                                                              Showing 1-30 of 85 reviews