Garbage product. Purchased this item and the switch failed within a year (more like 7 months of ...
Garbage product. Purchased this item and the switch failed within a year (more like 7 months of actual use). The result a basement full of backed up Sh iT water. DO NOT BUY THIS JUNK.
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Response from JackelDec 31, 2019
Hello Failedpump123. We are very surprised and disappointed to read your review. We will be contacting you to learn more about your installation and your issue.
Dec 27, 2019
Works as designed pumps waste to septic tank . 30feet...
Works as designed pumps waste to septic tank . 30feet approx 8 ft lift
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Response from JackelDec 27, 2019
Hello HomeDepotCustomer. Thank you for the 5 Star Review and kind words. We really appreciate it!
Verified Purchase
1 found this review helpful
Dec 25, 2019
Received the product out of the box plastic clips were...
Received the product out of the box plastic clips were popped out that are supposed to hold discharge connection in place Took of lid to try and fix that and discharge pipe was busted so I got the remnants out and a new pipe in fixed the grommets now having float issues. Check product ASAP
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Response from JackelDec 28, 2019
Hi Elmer. We apologize for the condition of the Everbilt 1/2 HP Submersible Pre-Plumbed Sewage Basin System you purchased. Be assured that every system leaves our factory in absolute working order and we do our best to protect it from the rigors of shipping. It seems that this system was damaged during shipping. I will be reaching out to you to learn if you purchased this system at The Home Depot store or from thehomedepot.com.
Verified Purchase
Dec 10, 2019
Easy to install and it works very well...
Easy to install and it works very well
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Response from JackelDec 10, 2019
Hi Steven. Thank you for the 5 Star Review and kind words. We really appreciate it.
Verified Purchase
Nov 6, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from JackelNov 6, 2019
Hello HomeDepotCustomer. Thank you for the 5 Star Review.
Verified Purchase
Sep 11, 2019
Did exactly what they said it would. Pretty easy to...
Did exactly what they said it would. Pretty easy to install. I would recommend product
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Response from JackelSep 11, 2019
Hello HomeDepotCustomer. Thank you for the 5 Star Review and honest assessment of our product. We really appreciate your words and your business.
Verified Purchase
1 found this review helpful
Aug 28, 2019
Easy to install works great! Time will tell the real...
Easy to install works great! Time will tell the real value I hope it lasts a long time
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Response from JackelAug 28, 2019
Hello HomeDepotCustomer. Thank you for the review. Properly installed and maintained your system will last for many years!
Verified Purchase
Jul 20, 2019
Nice pre-packaged system. I had one minor issue: the check valve had a bad upper seal, so it sl...
Nice pre-packaged system. I had one minor issue: the check valve had a bad upper seal, so it slowly leaked. Returned the check-valve for an off the shelf replacement and it worked fine. Overall: impressed with the quality and ease of installation.
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Response from JackelJul 23, 2019
Hello JMB. Thank you for the review. We are sorry about your experience and glad it worked out.
Recommended
May 22, 2019
This unit was a good buy for what I was...
This unit was a good buy for what I was trying to do. I would recommend a couple of things however after watching the video. Don’t believe you just reach inside for things; 1) make sure you unbolt the top and remove the shipping cardboard, 2) be sure to include a vent in your installation.
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Response from JackelMay 23, 2019
Hi BobW. Thanks for the review. We cannot argue with your suggestions. Please note that the shipping cardboard is ONLY used in systems shipped via UPS that were ordered online. This cardboard helps protect the system during shipping.The systems sold in stores do not have the cardboard inside the basin.
Verified Purchase
3 found this review helpful
May 21, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from JackelMay 21, 2019
Hi Timothy. Thank you for the 5 Star Review! We really appreciate it.
Verified Purchase
May 21, 2019
Works for what it was intended ...
Works for what it was intended
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Response from JackelMay 21, 2019
Hi Bjmcl. Why only 3 stars for a product that is working and serving your household well?
Verified Purchase
May 14, 2019
Pump performs great. Followed directions, went together easily with no trouble. So quiet, can't h...
Pump performs great. Followed directions, went together easily with no trouble. So quiet, can't hear it working.
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Response from JackelMay 14, 2019
Hello Pleasedaspunch. Thank you very much for the 5 Star Review and your kind words! We really appreciate your business.
Verified Purchase
Recommended
May 7, 2019
Worked like a charm. ...
Worked like a charm.
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Response from JackelMay 7, 2019
Hello RobA. Thank you for the great review. We really appreciate it!
Verified Purchase
May 1, 2019
How did the job for the man cave built and...
How did the job for the man cave built and now I got a toilet and shower works great should’ve thought about that along time ago that’s the item to have for someone sure The system works great and it was easy to install The video was self-explanatory you couldn’t go wrong I recommend it
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Response from JackelMay 1, 2019
Hi Marvin. Thank you very much for this excellent review. We are happy our product worked so well for you!
Verified Purchase
Apr 18, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from JackelApr 18, 2019
Hello Lorenzo. Thanks for the 5-star review. We really appreciate your business!
Verified Purchase
Apr 9, 2019
The system was simple to put together for my contractor....
The system was simple to put together for my contractor. 5 stars because while it is installed it is not being used yet. Worked during trial run just fine and is quiet.
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Response from JackelApr 11, 2019
Hi Carol. Thanks for the review. We are quite certain that the system will perform as it did during your trial run and be worthy of 5 stars.
Verified Purchase
Apr 9, 2019
This is the second one we purchase and not because...
This is the second one we purchase and not because the first is not working but because we have multiple properties, this is our go to , awesome product.
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Response from JackelApr 11, 2019
Hello Daliany. Thank your for the excellent review! We really appreciate your business and your kind words!
Verified Purchase
Apr 2, 2019
Very powerful and quickly empties the tank in a matter...
Very powerful and quickly empties the tank in a matter of seconds. Intallation was easy.
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Response from JackelApr 2, 2019
Hello Ryan. Thank you for the great review! We really appreciate it!
Verified Purchase
Mar 26, 2019
this is my second 1/2 HP Everbuilt that I installed my house in less than 6 months. I'am only ho...
this is my second 1/2 HP Everbuilt that I installed my house in less than 6 months. I'am only hoping it lasts a while as it was recommended by my plumber.
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Response from JackelMar 27, 2019
Hello John. Thanks for the review. We appreciate your business and we are certain that this system will serve you well.
Verified Purchase
Recommended
Mar 6, 2019
working great...
working great
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Response from JackelMar 6, 2019
Hello HomeDepotCustomer. Thanks for the review! We really appreciate your business.
Verified Purchase
Mar 5, 2019
Good ...
Good
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Response from JackelMar 7, 2019
Hello Cholo. Thanks for the review. We really appreciate it!
Verified Purchase
Feb 27, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from JackelFeb 27, 2019
Hello Charlie. Thanks for the review. We really appreciate it.
Verified Purchase
Feb 26, 2019
Product seems to be good. But when I bought the item, it said have it in 2 days, so I bought it ...
Product seems to be good. But when I bought the item, it said have it in 2 days, so I bought it for that reason and yet I didn't get it for a week. Great buying tactics.
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Response from JackelFeb 27, 2019
Hello Lowes. We are sorry about your experience. We shipped your system the day after you placed your order. We cannot influence the parcel carriers performance and apologize for any inconveniences.
Verified Purchase
Feb 20, 2019
This unit was very easy to install and works great....
This unit was very easy to install and works great. I installed the unit in the ground outside the house here in Florida and purchased a rock pump cover to cover the unit and keep it out of the elements.
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Response from JackelFeb 25, 2019
Hello Larry. Thank you for the great review! We really appreciate your kind words and your business!
Verified Purchase
Feb 7, 2019
1 Star Review
Rating provided by a verified purchaser
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Response from JackelFeb 7, 2019
Hello Robert. We are very surprised with this review. We would like to provide assistance. Please call us toll free, 877-297-6069, ask for Len, so we can learn more about your installation. Thank you.
Verified Purchase
Feb 5, 2019
Worked fineThanks...
Worked fineThanks
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Response from JackelFeb 5, 2019
Hello Michael. Thanks for review. We really appreciate your business.
Verified Purchase
Jan 31, 2019
The pump has an Inmense amount of power with the 1/2 hp. Very pleased.
The pump has an Inmense amount of power with the 1/2 hp. Very pleased.
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Response from JackelJan 31, 2019
Hello Chic. Thank you for the great review! We really appreciate your business!
Verified Purchase
Recommended
Dec 11, 2018
Exactly as advertised ...
Exactly as advertised
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Response from JackelDec 12, 2018
Hi Logix. Thanks for the review. We really appreciate your business.
Verified Purchase
Nov 8, 2018
Comes with everything you need!! Much cheaper then buying everything...
Comes with everything you need!! Much cheaper then buying everything individually.
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Response from JackelNov 8, 2018
Hi Tony. Thanks for the great review. We really appreciate your business.
Verified Purchase
Oct 23, 2018
Excellent and easy to install ...
Excellent and easy to install
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Response from JackelOct 23, 2018
Hello HomeDepotCustomer. Thanks fot the great review. We really appreciate your business!