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Customer Images (37)
  • Practically water-proof! This pad literally saved me thousands!
  • June 16, 2015
  • Recommended Product

I rarely leave reviews, but felt compelled to share my experience here. I paid a few extra cents per foot to get this padding since I was installing carpet in my basement and I was worried about the possibility of a water heater leaking, a backed-up drain, or other various possible ways a basement can take on water. Turned out to be the best investment I've made in a long time. TWICE in the past few months I had major water events in my basement. First, a window well filled with water until the pressure on the window became so great it broke the glass, sending 50+ gallons of water onto my nice new carpet. The carpet was literally submerged in water. The remediation company sucked up the water, pulled the carpet and pad back, and set up carpet fans above and below the pad. Except for about 1/4 inch on the edge of the pad, the pad was completely dry on the inside, even though water flowed above and below the pad. For that, I just took a towel and squeezed the ends and it dried in seconds. Within 24 hours, the pad and carpet were dry, saving any risk of mold. I once had a normal pad that got wet, and it acted like a sponge...there was nothing I could do but throw it away. The remediation guy that came with the fans said there would have been no way to save the padding if it was normal padding, and that if they tried I'd probably have lost my carpet too. He said it is a wonder insurance companies don't require this for all new carpet installations that they insure. The second water event was caused by an overflowing toilet, and I just rented fans from Home depot and took care of it myself. The original padding laid right back down with no evidence there was a leak. I would never install any other padding in my house now. Only thing I would recommend, is that if you install it upstairs, you might consider having the seams taped when it is put down. This way, you prevent spills from getting under the pad. It will just sit on top of the pad and you can suck it up with a wet/dry vac and not worry about it getting into the subfloor. Hope this review saves someone else an insurance claim. Oh, and it is extremely comfortable.

Pros Easy to Install, Looks Great, Easy to Clean, Comfortable, Effective, resists water very well
  • DIY

STLCardinalFan

Clayton, MO
25 to 34, Male
37 out of 37 people found this helpful
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By: STLCardinalFan
  • Great choice for carpet on a bare concrete pad
  • July 21, 2015
  • Recommended Product

We recently had HD's LifeProof carpet installed in our bedrooms and hallway and replaced the old style foam padding with this Prime Comfort padding. Since this padding offers moisture protection on both sides, it is a great option to stop the padding wicking moisture from the bare concrete floor into the carpet. Equally importantly it is comfortable to walk on and made our new carpet feel very luxurious. Our home was built in the 40s as a hunting cabin and the concrete pad was built long before they used heavy duty plastic sheeting as a moisture barrier. Consequently the concrete can become damp, particularly in a wet El Nino winter, so the ability to use a combined moisture barrier/padding is a huge plus for us. The padding itself seemed easy for the carpet installer to handle with very clean cuts with a sharp knife blade (with none of the 'tearing' you can get with traditional foam padding) and he stapled it to the concrete and vinyl tiles (which were the original flooring in parts of the house). Unlike the foam style padding we replaced, the Prime Comfort padding has a 'closed cell' type foam with a very consistent feel to it under foot. There is also some added peace of mind that the surface of the padding has a built in layer of Teflon to protect it if anything is spilled onto the carpet.

Pros Easy to Install, Comfortable, moisture resistant

Video & Photo

  • Top 50 Contributor
  • DIY

LosRubios

Agua Dulce, CA
45 to 54, Male
24 out of 24 people found this helpful
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By: LosRubios
  • There seems to have been a run or two or more of defective product. Our pad on the stairs went do...
  • December 15, 2017

There seems to have been a run or two or more of defective product. Our pad on the stairs went down to "0" thickness in two years. At the bottom of the stairs and all traffic areas, the pad just went flat. This damaged the carpet beyond just replacing the pad. We are thankful that HomeDepot came to our rescue on the whole project. Over 140 yards of project that required lots of furniture issues. I would not recommend this product.

chuck

12 out of 12 people found this helpful
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By: chuck
  • Padding flattens out
  • December 15, 2018

We bought carpet and padding from homedepot. They installed it as well. 3 years later carpet is matted and padding has humps and is flattened out in higher traffic areas. It shouldn’t be this bad after three years.

Andrew

12 out of 12 people found this helpful
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By: Andrew
  • We decided to go with the higher grade padding (Feb.2016) to make sure our carpet lasted and look...
  • February 17, 2019

We decided to go with the higher grade padding (Feb.2016) to make sure our carpet lasted and looked nice. I have been trying to work with Home Depot for over 10 months on a refund. I am getting NO WHERE with them. The warranty under this padding states it will keep more than 90% of it's thickness. We had an inspector that Home Depot sent tell us the padding is completely flat and has less than 5% of it's thickness left. There are spots of the padding where it rolls and make it difficult to vacuum. Please don't waste your money buying this padding.

MES

11 out of 11 people found this helpful
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By: MES
  • Excellent cushioning effect.
  • September 28, 2015
  • Verified Purchase & Recommended Product

I have chronic plantar fasciitis in both feet. I have hardwood floors and have struggled with them. I installed this padding under my area rugs and can now walk around on my rugs with no difficulty. The relief is great. I recommend this to anyone who struggles with foot pain when walking on hard surfaces.

Pros High Quality of Material, Easy to Install, Comfortable
  • DIY

Notsinger

Houston
65 or over, Female
8 out of 8 people found this helpful
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By: Notsinger
  • Love this carpet pad! Stops water and spills from reaching...
  • July 24, 2019

Love this carpet pad! Stops water and spills from reaching the subfloor, so soft to walk on like no other carpet pad we have ever had. The reason I gave it only 4 stars is after only 1 1/2 -2 years the main walk path was noticeably walked down

Bloomfield

6 out of 6 people found this helpful
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By: Bloomfield
  • Is A great product and a good price.
  • May 12, 2015
  • Verified Purchase & Recommended Product

The pad is good quality. Easy to cut and is strong. It should last a lot of years.

Pros High Quality of Material, Easy to Install, Comfortable, Effective
  • DIY

Lloyd

Turlock, Calif.
55 to 64, Male
6 out of 6 people found this helpful
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By: Lloyd
  • This pad is thick and feels luxurious under my feet, so glad we went with it!
  • May 30, 2017
  • Verified Purchase & Recommended Product

This pad is thick and feels luxurious under my feet, so glad we went with it!

Video & Photo

Silver

5 out of 5 people found this helpful
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By: Silver
  • We purchased this pad because the Home Depot floor expert recommended it for the Lifeproof carpet...
  • November 30, 2019

We purchased this pad because the Home Depot floor expert recommended it for the Lifeproof carpet. The carpet and pad were installed December 2018. I received new furniture February 2019, rearranged furniture October 2019. I still have indention that will not come out. Home Depot told me that padding is like a mattress and it will not come out because of the furniture. They said that if my furniture is to heavy that this will happen. This means anywhere my furniture is I will have indents indefinitely? No, this isn't acceptable! I have never had an issue with padding not bouncy back after rearranging furniture. My dad has installed carpet for years, and he has never heard of such a thing.

Suzette

5 out of 5 people found this helpful
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By: Suzette