Customer Reviews for Feather River Doors 67.5 in. x 81.625 in. Rochester Patina Craftsman Unfinished Smooth Left-Hand Fiberglass Prehung Front Door w/ Sidelites

Internet #203126061

Model #A73190-3B4

Customer Reviews

  • 64 Customer Reviews
  • 4.5 out of 5 stars overall
92% of customers recommended.
Overall Ratings
5star-icon(47)
4star-icon(8)
3star-icon(3)
2star-icon(3)
1star-icon(3)
Attribute Ratings
Appearance
5.0
EaseOfInstallation
5.0
Quality
5.0
Value
5.0
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I have not installed the door yet but seems good....
I have not installed the door yet but seems good. The trim around the window frame of the door is bulging out and needs replacing.
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Response from Feather River Cust ServAugust 7, 2020
Thanks for the positive review and comment. Trim around window frame- you can contact frcontact@frdoors.com to review, frame might need tightened down in an area with the phillips head screws. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
the door looks great. Just installed it this past weekend and still haven't completed the inside...
the door looks great. Just installed it this past weekend and still haven't completed the inside trim. The issue with the door is that the strikeplate and deadbolt latch plate did not line up. The door is level, plumb and square. When the plastic retainer was removed from the door, the door dropped 1/4 inch causing an issue with the alignment. The issue had to be at the manufacturer as the gaps between the door and frame are nearly perfect all the way around. If that was resolved i wouldn't have any complaints.
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Response from Feather River Cust ServJanuary 3, 2020
Thanks for the review and comments. The plastic retainer is just used for shipping purposes vs. holding the door square. Should be removed once door is initially set so the frame can be then leveled- plumbed and square. Installing the security screws will also help lift up the slab. You can contact us at frcontact@frdoors.com for any questions regarding the installation. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Customer Service FeatherRiverDoor
Doors looks Amazing
Doors looks Amazing
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Response from Feather River Cust ServOctober 11, 2019
We appreciate the 5 Star Review and comment. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
Door looks fabulous! Install wasn't too difficult. Love my new door. Thanks!!
Door looks fabulous! Install wasn't too difficult. Love my new door. Thanks!!
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Response from Feather River Cust ServDecember 25, 2018
Thanks for the 5 Star Review and comments on door looks and ease of installation. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Door with Sidelites. Feather River Team FeatherRiverDoor
I installed this door (August 2018) and in the main door glass cavity, there is pieces of glass t...
I installed this door (August 2018) and in the main door glass cavity, there is pieces of glass that are not secured tight. When opening and shutting it you can hear the rattle. I called feather river doors and they told me it was an expand and contract set up... well I installed in late summer and its now winter, and it still has got the same problem.
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Response from Feather River Cust ServDecember 14, 2018
Thanks for the review and sorry to hear about your complaint. Decorative glass has individual panes inlaid into caming- it will have some play. As far as rattiling- if a door is slammed glass will rattle and I guess the amount of rattle is dependent upon the noise sensitivity of that customer. Rattling is not a defect unless you have internal cracked glass. If you have any additional questions you can contact us a frcontact@frdoors.com FeatherRiverDoor
Real decent quality. Solid, sturdy, gives a secure sense. I am in California, and oil based pain...
Real decent quality. Solid, sturdy, gives a secure sense. I am in California, and oil based paints are almost non existent here. If you can, per the manufacturer's recommendation, I suggest using oil base paint as latex enamels don't flow anywhere near as well.
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I never looked at this door in store, only online. I absolutely LOVE it!! No damage during shipp...
I never looked at this door in store, only online. I absolutely LOVE it!! No damage during shipping in any way. Everything was absolutely square on it. Took old out, put new in and we were done. This was an easy DIY for us. Would definitely buy again. Weatherstripping is extremely good on it as well.
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Value for your dollar, easy installation, triple pane sidelights, quality materials, insulated do...
Value for your dollar, easy installation, triple pane sidelights, quality materials, insulated door, lets in lots of light on once dark area, will be little maintenance, and beautiful appearance. Has been installed over a month. Love it
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Response from Feather River Cust ServNovember 13, 2020
Thanks for the 5 Star Review and multiple comments on your purchase. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
Like most doors manufactured today, the factory rushes to build the doors. I really wish they wou...
Like most doors manufactured today, the factory rushes to build the doors. I really wish they would take a little more time on the door hinges. They are the most important part of the door, while installing them. Overall, I satisfied!
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Response from Feather River Cust ServNovember 11, 2020
Thanks for the positive review and comments, sorry to hear about the hinge issue. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
First of all the delivery man did not even ring...
First of all the delivery man did not even ring my bell to let me know he was here. Just left them in the driveway. Secondly they were slightly larger than advertised. I had to cut the opening larger to make them fit
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Response from Feather River Cust ServNovember 11, 2020
Thanks for the positive review and comments. Sorry to hear about the delivery service, as it relates to the size of the actual unit it is clearly shown in the description along with rough opening listed in the attributes area. We hope you enjoy your new Rochester Craftsman Smooth Fiberglass Entry Door with Sidelites. Feather River Team FeatherRiverDoor
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