Customer Reviews for Fire Sense 40,000 BTU Stainless Steel Pyramid Propane Gas Patio Heater

Thought it was a bit expensive vs. some other brands, but it was worth it.

Not only is this patio heater gorgeous to look at, it gives off great heat! We are so happy with our purchase and would highly recommend it to anyone!

We just had our patio heater delivered and the assembly took less than 30 minutes from opening box to lighting heater for the first time. We are in Wisconsin and it was May 12th, 2020 temp outside was 49 degrees. Typically my wife and I would have enjoyed our glass of wine inside. Instead we were able to sit outside on the patio with our new heater keeping us toasty warm!!!

The end product is gorgeous ... be prepared for a lengthy assembly. Pieces arrived pristine in the box but wouldn't fit together well and we had to use force to get the holes to align. Also the last step of assembly (bottom panels) literally can't be installed without undoing screws placed earlier. But when all was done, its gorgeous! It's impressibly tall but that means not a ton of heat for open area seated height.

I love the look in the design of the patio heater however the instructions could be much better or even a video how do I assemble it it took me a while to figure it out

The heater is a nice addition to our deck and and we look forward to enjoying it on chilly evenings.. This is a recent purchase so I can not comment on the longevity of the product. The sheetmetal has some very sharp/rough edges. The directions leave a lot to be desired and people may find them frustrating.

So pleased with this product. Assembly was easy. I love it.

I bought this a few weeks ago and this was so worth the price. The instructions could be a little clearer, but figured it out after all.

We received this as a retirement gift from coworkers. We have more leisure time now and this extends our patio season up here in the Midwest. Easy to use and looks fabulous. We worked together on the assembly; we have only modest skills in this area but remain married...so still enjoying our patio heater together.

Nice looking and also produces heat. Fires up easily. Installation instructions do need improvement. Be sure to remove all screws from supports before beginning assembly. It would be helpful if these were marked accordingly or just bagged.

Keeps us warm on cool nights.Just what we were looking for

Easy to assemble and ready to go! Dog loves it too.

While assembling this I learned that one hook on the door panel was missing! Of course this was the last step of the assembly process! I found the hook in the packaging - I guess it was welded on properly. I attached it with duct tape, but that is obviously a temporary solution. I need a replacement door.

Poor quality materials, specifically the fasteners. Extremely poor instructions - once I had it assembled, I had to take it apart again due to none of the parts being identified as front, rear, etc.. Assembling the lower panels require removing screws already assembled in a prior step. Regarding the fasteners... although I like the fact that most of the fasteners are found in the places they go, some were extremely tight resulting in stripping the phillips screw heads. The steel these fasteners are made from is so soft, the heads strip out very easily. The igniter was found to be broken when removing the burner base from the box, and the pilot light does not point directly at All in all, I am disappointed in this purchase. Possibly my opinion will change once I am able to light the unit, but won't be able to do so until a new igniter box arrives. Gave it 2 stars based upon its looks only.

I have been eyeing this for sometime and received it as a gift. It has been one of my favorite gifts to date. It's functional and stylish, gives off some good heat, is easy to light and if mechanical, not a difficult assembly. I would recommend this product to all!!

Saw this in California, bought one for Northern PA deck

I purchased the Pyramid heater a couple years ago. It's easy to assemble & built well. It works great & have had to call for support- they were very helpful & effective.

Just got this flame a couple of days ago after seeing them used in open air restaurants. I thought it was pretty cool and wanted one for my patio. Very happy with it so far, but I have to agree with some of the other posts about the instructions being a little weak. Assembly was not difficult however, and anyone with even modest assembly skills should not have any issues with figuring it out.

Stylish and practical heater bringing people together

Very sleek/sharp design and easy to assemble. Only potential downside is it is pretty lightweight even with full propane tank.

This heater is amazing! It is sturdy and larger than we had realized. The flames are quite impressive! We liked it so much that we immediately purchased one for a relative! Unike most all other items that need assembly, this one has its screws already in their proper locations which makes assembly simpler.

Love the affect compare to other flame heaters, easy to put together, and excellent customer service - needed to replace igniter. Glad there is a manual option to use to ignite.

after having replaced other manufactures outdoor products we wish we started with with Balkene. this is the best quality, easy to assemble product and its beautiful. Great heat production for sitting outside on cold evenings.

good value for money ......you could buy two or three of these for price of other brands

Very nice addition to our patio, have seen these at eateries and bars and decided to get one. Only pain is that it comes in many pieces and takes a while to assemble. Recommend buying a cover too.

Easy assembly and no missing or extra parts. I hope it works as good as it looks

Looks great, heats the area on our deck and was relatively easy to assemble.

Awesome looking heater and really warms up the surrounding area.

The heater adds to the ambience of my pool and the talk of any gathering. I purchased 2 heaters to go along with the 2 I already have. Four pyramid heaters look really awesome at night.

This heavy-duty, towering patio heater was easy to assemble and provides excellent top-to-bottom radiant heat.