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Customer Reviews for Fluidmaster DuoFlush Complete Fill and Dual Flush Conversion System

Internet #204667552

Model #550DFRK-3

Store SKU #1000028233

  • Convert your toilet to a dual flush water-saving system
  • Easy install for 2 in. valves, without removing the flush valve
  • Fully adjustable, includes the high powered PerforMAX fill valve

Customer Reviews

  • 2.9
    out of 688 reviews
  • 43% recommend this product
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Showing 1-30 of 688 reviews
Flusher works well. The problem with is you cannot replace...
Flusher works well. The problem with is you cannot replace the cable to the flusher handle. We have well water and it rots these cables within a year.
by
Response from FluidmasterSupportJan 7, 2020
Contact Fluidmaster’s Technical Service Department for help with your product we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
  • Verified Purchase
Cable broke - ...
Cable broke -
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Response from FluidmasterSupportJan 9, 2020
Contact Fluidmaster’s Technical Service Department for help with your product we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
  • Verified Purchase
this is 2nd one I bought. Both leak water slowly into the bowl causing the fill valve to open to ...
this is 2nd one I bought. Both leak water slowly into the bowl causing the fill valve to open to refill the tank. This uses a lot more water. I can not recommend this due two having the same problem. If only one had the problem I would recommend it. I will have to go back to the old style flapper and toss this one too.
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Response from FluidmasterSupportJan 7, 2020
Fluidmaster would like the opportunity to learn more about your installation experience and provide help. Please contact Fluidmaster’s Technical Service Department, we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
  • DIY
  • Verified Purchase
Very easy to install and set up for the flow volume I wanted.
Very easy to install and set up for the flow volume I wanted.
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  • DIY
  • Verified Purchase
  • Recommended
hard to set up. MUST HOLD LEVER DOWN FOR 5 SECONDS TO FULLY FLUSH. NOT WORTH IT..
hard to set up. MUST HOLD LEVER DOWN FOR 5 SECONDS TO FULLY FLUSH. NOT WORTH IT..
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Response from FluidmasterSupportDec 26, 2019
In most cases if you have to hold the lever down to get a good flush a simple fix is to add water to the tank, for help contact Fluidmaster’s Technical Service Department for help with your product we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
  • Verified Purchase
I have installed two of these and they both leak...
I have installed two of these and they both leak down and refill the toilet about every 8 hours. I thought the first may have been a lemon, but same results when I replaced it with this one. I followed the directions for the install and will be returning this.
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Response from FluidmasterSupportDec 27, 2019
Contact Fluidmaster’s Technical Service Department for help with your product we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
  • Verified Purchase
Happy with purchase. Looks intimidating but, followed the instructions and...
Happy with purchase. Looks intimidating but, followed the instructions and got it done. Was not that hard to do. Took me like 25 min because I was triple checking lol.
by
  • Verified Purchase
Just installed two days ago and it works well. Just...
Just installed two days ago and it works well. Just what I needed.
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  • Verified Purchase
Found this at the right time! Installation a bit tricky but if you fit everything together before...
Found this at the right time! Installation a bit tricky but if you fit everything together before finalizing install it avoids any surprises. Install and testing took about 45 minutes and it works just fine. It does everything it claims! I know because it replaced a system that was NOISY, took a lot of time (5+ minutes) and used a lot of water. This new system is worth it! Check the package for all the parts before walking out of the store. Very glad to finally check-off another 'to-do' around the house. One tip: set all the water gauges (fill, solids flush, liquid flush) to maximum first and work backwards to reduce the settings and get to something you like.
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  • Verified Purchase
  • Recommended
I gave it five stars why do I have to...
I gave it five stars why do I have to talk this is ridiculous it’s five stars do you not know what that means
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  • Verified Purchase
Just installed this conversion system in our main bathroom toilet today. After initially installe...
Just installed this conversion system in our main bathroom toilet today. After initially installed it, a short "ghost" refill of the toilet tank was happening every 15 minutes or so. I realized this was likely due to the putty "gasket" not making a complete seal. We had to use this optional adapter, since our toilet had an angled bottom valve. After un-sticking the duo flush and angled bottom valve adapter, re-forming the putty by hand to give enough material near the pointed arrow, all is well and no leak has been observed. If you need to use the putty, do not be afraid to do some hand sculpting. Also unsticking the seal to check where the bottom valve is imprinting it is a good idea, if you experience the same slow leak problem that I did. Hooray for saving on our precious potable water use!
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    • Recommended
    Bought this product yesterday. Installation is fairly simple, I am a mechanic. The instructions...
    Bought this product yesterday. Installation is fairly simple, I am a mechanic. The instructions are easy to follow, the installation went smoothly and was accomplished within an hour. I can see a monetary savings simply because it uses so little water to accomplish what the flapper system did. To my way of thinking the value is there and will be noticed. I highly recommend this product.
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      • Recommended
      Have installed several units of this type over the years and all have worked reasonably well. Th...
      Have installed several units of this type over the years and all have worked reasonably well. This one for some reason, will not seal to the valvle access and continues to leak water into the bowl....necessitating frequent fill cycles.
      by
      • Verified Purchase
      My original toilet innards were starting to have problems -...
      My original toilet innards were starting to have problems - after you flushed, it would fill the tank to 90% in a minute but then take another 15-minutes trickle-filling the remaining 10% - very annoying. I usually use the cheapo toilet tank filler replacements but decided to try this DuoFlush/DualFlush system to help save water in any way I can. While it looked complicated, it was relatively easy to install. Problem solved.
      by
      • Verified Purchase
      I think the actual handle flush mechanism could be better...
      I think the actual handle flush mechanism could be better quality. I had to mess with it a few times to secure it.
      by
      • Verified Purchase
      Hi it’s pre assembled and installation It’s a breeze all...
      Hi it’s pre assembled and installation It’s a breeze all you have to do it’s follow the instructions to do it right
      by
      • Verified Purchase
      Very easy to install and works like a charm.
      Very easy to install and works like a charm.
      by
      • Verified Purchase
      • Recommended
      I never could get it to work correctly. Eventually...
      I never could get it to work correctly. Eventually took it back for a refund.
      by
      Response from FluidmasterSupportOct 29, 2019
      Fluidmaster would like the opportunity to learn more about your installation experience and provide help. Please contact Fluidmaster’s Technical Service Department, we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
      • Verified Purchase
      Easy to install, but the flapper does not seat every...
      Easy to install, but the flapper does not seat every time. I even thought it was misinstalled so I pulled it out and reinstalled it. No difference, 1 out of 3 flushes leaves the toilet running. Additionally could not get the varied flushes to work right, at the max setting the “up” flush does not...
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      Response from FluidmasterSupportOct 22, 2019
      Fluidmaster would like the opportunity to learn more about your installation experience and provide help. Please contact Fluidmaster’s Technical Service Department, we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
      • Verified Purchase
      Does not work properly Company consulted and had no good...
      Does not work properly Company consulted and had no good solution So now have to to have it replaced $$$
      by
      Response from FluidmasterSupportOct 15, 2019
      Fluidmaster would like the opportunity to learn more about your installation experience and provide help. Please contact Fluidmaster’s Technical Service Department, we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
      • Verified Purchase
      Installation was a snap and the adjustable flush settings work...
      Installation was a snap and the adjustable flush settings work well.
      by
      • Verified Purchase
      Easy to install. Works perfectly in both flush modes after...
      Easy to install. Works perfectly in both flush modes after a little adjustment. Good quality flush.
      by
      • Verified Purchase
      Did not work. Waste of money!...
      Did not work. Waste of money!
      by
      Response from FluidmasterSupportOct 3, 2019
      Fluidmaster would like the opportunity to learn more about your installation experience and provide help. Please contact Fluidmaster’s Technical Service Department, we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
      • Verified Purchase
      2nd replacement, just thinking the 1st was an anomaly with the handle breaking on the backside. ...
      2nd replacement, just thinking the 1st was an anomaly with the handle breaking on the backside. now new install is "handle" is not working properly. Like the concept and the other inner workings....but handle/cable needs to be re-tooled.
      by
      Response from FluidmasterSupportOct 1, 2019
      Contact Fluidmaster’s Technical Service Department for help with your product we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
      • Verified Purchase
      The installation was straightforward and not difficult for a homeowner. The problem is the flapp...
      The installation was straightforward and not difficult for a homeowner. The problem is the flapper does not close without giggling the handle. It feels like the cable is caught on something. The water refill is slower than in the past so people leave the bathroom before the tank fills. The flapper remains open. My first mouths water bill was $86 compared to around $60 a mouth in the previous 24 mouths. I will replace the unit with another type of flush device.
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      Response from FluidmasterSupportSep 27, 2019
      Fluidmaster would like the opportunity to learn more about your installation experience and provide help. Please contact Fluidmaster’s Technical Service Department, we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
        Was a little messier and Took a little longer ...
        Was a little messier and Took a little longer to install. The handle is plastic and seems a little flimsy to the touch when flushing. Not sure if it’s saving any water, but you can adjust the water level in your tank for both solid and liquid waste, though it takes a while to figure it out.
        by
        • Verified Purchase
        We bought 2 of these--one installed as the directions said,...
        We bought 2 of these--one installed as the directions said, but the toilet runs and runs and the handle needs to be manually moved to neutral for the water to stop running. The other did not install according to the directions, the flush valve did not seal but we weren't able to remove it either, and we had to call a plumber. The plumber was confused by the "gadget" that we installed, could not remove the flush valve either, and long story short, we had to replace the whole toilet. I'm glad to have a new toilet, but this gadget did not solve ANY problems and cost me hundreds of dollars!! Not recommended...just call a plumber first and save yourself the aggravation.
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        Response from FluidmasterSupportSep 12, 2019
        Fluidmaster would like the opportunity to learn more about your installation experience and provide help. Please contact Fluidmaster’s Technical Service Department, we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
        • Verified Purchase
        Easy to install, works great....
        Easy to install, works great.
        by
        • Verified Purchase
        Installs easily. I adjusted per the instructions for...
        Installs easily. I adjusted per the instructions for flushing solids, but a real live test showed me I had to use more water. When I called customer service, I left my name and number and received a call back within 2 hours.
        by
        • Verified Purchase
        The angled adapter does not level the unit properly. Also,...
        The angled adapter does not level the unit properly. Also, the handle comes assembled incorrectly so the acyuaterndowsnt work. Tried two new units and the same on both.
        by
        Response from FluidmasterSupportSep 4, 2019
        Contact Fluidmaster’s Technical Service Department for help with your product we are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011. FluidMaster
        • Verified Purchase
        Showing 1-30 of 688 reviews