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Customer Reviews for Franklin Brass Futura Towel Ring in Chrome

Internet #100388813

Model #D2416PC

Store SKU #137012

  • Franklin Brass bathroom towel ring in chrome
  • Crafted from solid, rust-resistant zinc die cast
  • Simple set screw installation with mounting template included

Customer Reviews

  • 4.1
    out of 317 reviews
  • 67% recommend this product
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Showing 1-30 of 317 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Simple to install looks great and works just fine.
Simple to install looks great and works just fine.
by
  • Verified Purchase
  • Recommended
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
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  • Verified Purchase
these are good products, reasonably priced that get the job...
these are good products, reasonably priced that get the job done
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Very nice product. Easy to install. Great price....
Very nice product. Easy to install. Great price.
by
  • Verified Purchase
Looks great and is easy to install. Thank you...
Looks great and is easy to install. Thank you
by
  • Verified Purchase
Garbage - spend more for one that mounts properly
I bought this ring because I am on a tight budget after being out of work unexpectedly for a month right before moving. I installed this ring according to the simple instructions, but the set screw did not hold the ring in place over the wall bracket, and the ring wobbles and actually falls off onto the floor if you touch it. I doesn't feel good to get ripped off, especially when you need to maximize your $$. I know this review won't help people who go into a Home Depot store and buy this item on impulse, but hopefully online shoppers will see it and steer clear of this brand. Home Depot, you may want to consider dropping this from your inventory list. Thanks!
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Response from FranklinBrassSupportMay 28, 2021
Thank you for taking the time to write to us.  We are committed to providing safe, quality products that meet or exceed government and industry standards. We’re sorry to hear that you were not fully satisfied with our product. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team FranklinBrass
    1 found this review helpful
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    • Verified Purchase
    They look and function great and we're economically priced....
    They look and function great and we're economically priced.
    by
    • Verified Purchase
    Looks nice but the screw to tighten to wall could...
    Looks nice but the screw to tighten to wall could be larger.
    by
    • Verified Purchase
    Works great! Easy to install. Doesn’t spin or have the...
    Works great! Easy to install. Doesn’t spin or have the ring come down (other reviews said that) but there is a small stopper to keep the ring stationary - maybe that wasn’t there before!
    by
    • Verified Purchase
    ok product. not bad, not top of the line...
    ok product. not bad, not top of the line
    by
    Response from FranklinBrassSupportFeb 11, 2022
    clean harry, Thank you for your thoughts. We are committed to providing safe, quality products that meet or exceed government and industry standards. I am sure that it will be a great addition to your home. We appreciate your feedback. Best, Customer Care Team FranklinBrass
    • Verified Purchase
    Inexpensive, does what I need....
    Inexpensive, does what I need.
    by
    • Verified Purchase
    Do what I wanted them to do and appearances are...
    Do what I wanted them to do and appearances are good also!
    by
    • Verified Purchase
    Very satisfied and a good price...
    Very satisfied and a good price
    by
    • Verified Purchase
    by
    • Verified Purchase
    Attractive appearance. Sturdy. No too hard to install....
    Attractive appearance. Sturdy. No too hard to install.
    by
    • Verified Purchase
    by
    • Verified Purchase
    Hopefully not plastic!...
    Hopefully not plastic!
    by
    • Verified Purchase
    My daughter is weak with her hands. Very easy for...
    My daughter is weak with her hands. Very easy for her to use
    by
    • Verified Purchase
    by
    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    It was easy to install and it looks great....
    It was easy to install and it looks great.
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
    by
    • Verified Purchase
    This towel ring was very easy to install. It has a secure mount to the wall and it looks great! I...
    This towel ring was very easy to install. It has a secure mount to the wall and it looks great! It's exactly what I was looking for!
    by
    • Verified Purchase
    • Recommended
    Finished plate slides left and right, up and down on the mounting bracket.
    Finished plate slides left and right, up and down on the mounting bracket.
    by
    Response from FranklinBrassSupportDec 11, 2020
    Kenneth, Thank you for taking the time to leave us your thoughts. I am sorry to hear the product did not meet your expectations. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Friday 8:00 a.m. to 5:00 p.m. EST. and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team FranklinBrass
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    Showing 1-30 of 317 reviews

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