I ordered this product and even though i requested at the time of purchase for an in house delive...
September 10, 2018
I ordered this product and even though i requested at the time of purchase for an in house delivery the driver left it outside in the driveway, thankfully i was home. When I opened the product it was MISSING the faucets the legs the p trap assermbly and the pop up drain assembly. I called home depot who had me call the manufacture who had me call the service department (im guessing you know how long this whole process took). Finally i was told to email them what was missing and they would send it to me. Which means now i have to wait and extra week to put my vanity in after my old vanity was already removed prior to get ready for the new one. A week later and the new shipment comes and guess what .....NO POP UP DRAIN ASSEMBLY. I am so fed up with this now i am waiting to hear back after getting questioned about the pieces i am missing. I did not spend over $2600 to have multiple parts missing from my order. unfortunate because i just bought the a double vanity for my other bathroom not to long ago and did not have these types of problems, however I WILL NOT BE ordering another big product like this from home depot again. To much money to be spent to have these types of problem and i cant even deal with Home depot directly to get it taken care of
Beautiful piece. Flawless preassembled vanity with elegant fixtures and hardware. Simple installation by my contractor. Delivered in under 10 days. Looks and feels better in person than pictures. So nice I bought a second for my other bath in larger size.
Nice vanity for the price - everything was included which was nice. Pretty dark brown/black finish. Slightly shallower than expected but nice clean, contemporary lines. Shipping was very cumbersome and confusing, however. I received tracking from FedEx, but that was to ship to the warehouse of the home delivery company. This info was not communicated well, so my contractor had to wait an extra day for delivery. The item is shipped in about 40 small boxes and they are all shrink wrapped on a pallet. The local shipper left the pallet in the street at the curb in front of my house. Delivery is supposed to be to a "secure area" and the receiver is not required to be present for delivery. Glad we were home when it arrived or it would have been damaged by passing cars. One of the mirrors arrived broken, and it took 5 phone calls and 6 weeks to get a replacement - but we finally got it and it all looks great. So, overall nice product but shipping is a problem. I wish this item was sold directly by Home Depot - shipping and customer service would have been better streamlined.