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Customer Reviews for Frigidaire 24 In. in. Front Control Built-In Tall Tub Dishwasher in Stainless Steel with 5-Cycles, 55 dBA

Internet #306062116

Model #FFCD2418US

Store SKU #1003608368

  • Quiet operation at only 55 dBAs
  • Fits up to 14 place settings
  • ENERGY STAR Certified - Maximize your energy and dollar savings

Customer Reviews

  • 4
    out of 3,412 reviews
  • 55% recommend this product
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Showing 1-30 of 3,412 reviews
DO NOT BUY
I wish, i had a option to give 0 stars. As you can see in pics, racks are completely rusted and started to break. They are so chealy made and still charged half the price of dishwasher. We contacted the customer service and they were of no help. I wonder, if company want us to buy racks every year? Never ever going to buy any more of their products.Bad product with bad customer service.
by
Response from FrigidaireSupportApr 23, 2024
We're sorry to hear that you had a bad experience with your dishwasher in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire
    Excellent quality.
    [This review was collected as part of a promotion.] This unit is extremely thorough and disinfecting and heating cleaning. All of the above. It has been a remarkable dishwasher out of all the dishwashers I’ve ever had. It has been very thorough and I’m extremely pleased and I’d recommend this Product to anyone. It washes very thoroughly. I am impressed. Not to mention the super quiet Process the dishwasher goes through to cleaning my dishes. It is extremely quiet.
    by
      Great
      [This review was collected as part of a promotion.] Overall satisfied with product.
      by
        Please do not choose this dishwaher - rusted in 4 months and the door is falling completely down
        [This review was collected as part of a promotion.] Please do not choose this dishwaher - rusted in 4 months and the door is falling completely down. It cannot be closed properly anymore and become a useless dishwasher.
        by
        Response from Online Outreach SpecialistSep 20, 2023
        We're sorry to hear that you've had a less than stellar experience with our product, Karthik. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. This is never the kind of impression we would want to leave you with. If there is anything we can do to assist you, please feel free to reach out to us and we will be glad to help you however we can. You can connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
          24” dishwasher
          I did not choose this appliance as it came with the house. I’m not a regular dishwasher user as I prefer hand washing plus I’m on a septic field. However; I have used it twice and it did a good job. I use it for a drying rack mainly Thus overall I’m really not qualified to give a fair review. Nice appliance so far.
          by
          Response from Online Outreach SpecialistSep 18, 2023
          Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in the hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Best Regards   -Christian
            It does the basic job for the price
            [This review was collected as part of a promotion.] I purchased this dishwasher to replace an older model. The quality of the materials in no way compare to the high quality of the older model. While the dishwasher does the job, I do not feel this product will last more than a couple of yeas, where as the older model was 12 years old.
            by
            Response from Online Outreach SpecialistAug 7, 2023
            Hello rschmahl1969, Thank you for taking time to let us know what you don't like with the unit. Please know that our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours Our team will evaluate your review to help in implementing future design improvements to our product lines and rest assured that your feedback does not go. unnoticed. Moving forward, If you have questions or need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
              Door hinge wider than width !
              I picked this model Frigidaire checking it's the SAME measurements as my 11 year old Frigidaire but the outside part of the door hinge was TOO WIDE to fit ! I was depressed I had to cut out my kitchen cabinets to get it to fit, The door hinge is wider than the width measurements, IF I forced it in I could of damaged it or it would restrict the door from opening or closing. After removing my old Frigidaire with a bad pump code and power failure code I discovered my hot water supply hose was clogged with scale and that could have been the problem with my old dishwasher
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                2 found this review helpful
                Brand New - Doesn’t dry, dishes remain dirty
                [This review was collected as part of a promotion.] I moved into a newly built home with all new Frigidaire appliances. Our dishwasher does not clean our dishes even with few dishes, on heavy wash, on sanitize and drying aid. I registered my dishwasher through Frigidaire the day we moved in and I am unable to see any warranty information through the website.
                by
                Response from Online Outreach SpecialistMar 17, 2023
                We are sorry to learn your new dishwasher isn't working properly. We see service was scheduled with a service technician to have your concerns addressed. In addition, please check out the following videos to explore top tips for having a cleaner and dry load: https://www.frigidaire.ca/Owner-Centre/how-to-videos/dishwasher/what-to-do-if-your-dishes-are-not-drying/ & https://www.frigidaire.ca/Owner-Centre/how-to-videos/dishwasher/what-to-do-if-your-dishwasher-is-not-cleaning/. If you should need anything else, please reconnect with us. -Bianca
                  Spacious, simple lightweight and easy to install
                  [This review was collected as part of a promotion.] Highly recommend!
                  by
                    Poor Value for the Money
                    I've been using mine for about 10 months and it's already starting to deteriorate. The plastic coating on the dishwasher racks is breaking down in places and the racks have started to rust. One of the wheels fell off the upper rack. The coating underneath was worn and the rack is rusting. When I contacted support I was told these items are considered cosmetic and not covered under warranty. I'm disappointed in the quality and service. Probably wouldn't buy Frigidaire again.
                    by
                    Response from FrigidaireSupportFeb 13, 2023
                    We appreciate you stopping by to share your feedback on your dishwasher and bringing your concerns to our attention. Typically, rust is a result of condensation. If the underlying metal is exposed to moisture when the vinyl coating is nicked, it can develop rust over time. Rust forms when metal is exposed to water, so you want to keep the vinyl coating intact to prevent this. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.- Christian Frigidaire
                      5 found this review helpful
                      [This review was collected as part of a promotion.] I have always known that the Frigidaire brand is one of the best on the market, which is why when it came to making a good purchase we chose Frigidaire.That is why today our kitchen looks spectacular because our appliances are from the Frigidaire brand.
                      by
                        Dishwasher did not work 2nd time used
                        [This review was collected as part of a promotion.] DW unit came as part of brand new Lennar Home (The Riviera by Lennar) in Homestead FL. Purchased Aug.31.2022 I tested the unit about the same time I registered it (on or around Oct.08.2022). First a couple of "rinse only" then a "normal wash", apparently everything worked OK. I live alone, I hardly ever cook, so I've been washing my few dishes by hand. Today, Jan.29,2023 I intended to wash a few dishes just to run the DW unit. I heard the water fill, several "clicks" spaced at least 1 minute apart. The main wash pump never worked. I cancelled (the drain pump did work). I tried the "rinse only" cycle, basically the same. Fill, clicks, drain ... the main wash pump never worked. I am a very disappointed customer.
                        by
                        Response from Online Outreach SpecialistJan 30, 2023
                        Thanks for bringing your concerns to our attention. We would never want one of our owners to be displeased with their appliance. We have sent you an email to gather more details so we can better assist with this matter. We look forward to your reply! - Damon
                          Great Efficient Dishwasher
                          [This review was collected as part of a promotion.] I am so happy with this new Frigidaire built-in dishwasher, its very easy to load and very quite while running. We got a good deal buying it and happy since it was installed. The Stainless front matches our other appliances As you can see we cook and clean in our kitchen daily and the front clearly needs to be clean. We have had a few parties and the Frigidaire dishwasher has handles all the plates and cup with ease
                          by
                            Destroyed all my dishes
                            The tips of the racks in this dishwasher get rusty as the little plastic comes off. These rusty pieces leave spots all over any porcelain dishes. I thought it was just a defect in this one dishwasher, so I got brand new racks. A few uses later, the same exact thing happened again. Definitely wouldn't buy another. All my dishes are ruined.
                            by
                            Response from Online Outreach SpecialistDec 27, 2022
                            Hi, Dzane. Thank you for your detailed feedback. We’re disappointed to learn you’ve experienced rust with your dishwasher racks. Keep in mind your dishwasher racks are coated in a layer of vinyl that protects the metal beneath from rusting. If the vinyl develops nicks and tears, it leaves the metal rack vulnerable to corrosion. Also, we recommend reaching out to your water company to determine if you have “hard” or “soft” water. The unwanted minerals found in hard water could leave soap scum on sinks, bathtubs, hands, hair, and laundry, and spots on your dishes and glasses. Plus, there's the build-up of scale on water-consuming appliances and plumbing fixtures, potentially reducing both efficiency and life expectancy. Feel free to Live Chat with us should you have any additional questions! -Derrick
                              Excellent dishwasher
                              [This review was collected as part of a promotion.] We used every day and all our tableware looks great
                              by
                                Turned out good
                                [This review was collected as part of a promotion.] I bought a new dishwasher and took it home and installed it. Unfortunately it wouldn’t work, I uninstalled and installed it four more times to double check everything and still nothing. I called the place that I bought it at and they scheduled a repairman to come out which to another week. He looked at everything and said it was the (Motor) Pump which sprays water that was bad. Never used and a bad motor. He had to order another part and came back out about a week and a half later. He installed to part and it works great now. Now my concern is why is no quality control done on new appliances before sending them to stores! Anyway the dishwasher has been working great and I’ve had no issues since
                                by
                                  Refrigerator works perfectly, very quiet.
                                  [This review was collected as part of a promotion.] Very pleased with this purchase. This style works great in a tight space with a wall on one side. Ice maker in the bottom freezer drawer is nice
                                  by
                                    Door switch failed within the first week of very light use. It does not respond well to changing any of the settings. Not confident in the long term use of this dishwasher. Very disappointed as I have been a long time Frigidaire fan.
                                    by
                                    Response from Online Outreach Specialist Oct 25, 2022
                                    We regret to hear that your dishwasher is not operating properly so soon into its lifespan. It's not what we would expect to happen and we apologize for any inconvenience this may have caused you. We are confident that the service technician will be able to restore your appliance to proper working order. If you should need additional assistance, feel free to connect with us via chat on Frigidaire.com. -Bianca
                                      New House
                                      [This review was collected as part of a promotion.] Our New House has class and style
                                      by
                                      Response from Online Outreach SpecialistOct 31, 2022
                                      Hi, Happy Farm Life! This dishwasher looks gorgeous in your kitchen! We're so happy to hear its sleek design has been a great addition to your décor. :) Thanks so much for sharing your feedback! Best, Ashton
                                        24” dishwasher
                                        [This review was collected as part of a promotion.] What can I say, it’s super quiet. Super easy setup, very efficient . I installed myself, very minimal time involved.
                                        by
                                          quiet enjoyment
                                          [This review was collected as part of a promotion.] Love how quiet my dishwasher is. we can have a peaceful chat standing right next to it. My only disappointment is that when the bottom rack has a few plates in it and it is pulled out part way it tips off it's track quite easily...not safe...this is the only dishwasher that I have had this experience with.
                                          by
                                            Great Wash but Noisy
                                            [This review was collected as part of a promotion.] This dishwasher does an excellent job at cleaning, but is very noisy. We deal with this by switching it on before we go to work or bed when we’re not in the kitchen. The top tray will catch on the soap holder latch when closed against it unless you slide the tray in first or fill and close the soap container ahead of time. Another minor inconvenience is the top tray isn’t deep enough to easily accommodate wine glasses. However, these are all minor issues compared to the very good cleaning the machine provides.
                                            by
                                              Intermittent failure
                                              [This review was collected as part of a promotion.] 80% of the time it fails to complete the cycle. Gets to the point of soap dispenser opening and just stops cold after lighting up every indicator.
                                              by
                                              Response from Online Outreach Specialist May 6, 2022
                                              Hello there! We appreciate you taking the time to provide us with your feedback. We are sad to learn that you are such trouble with your dishwasher. We would be glad to help. Note that turning off the power to the dishwasher for 5 minutes may clear this code. However, if the code continues to display, service should be scheduled. Reach us directly Monday through Friday from 8:30 am to 8 pm EST. Our team is here to assist you by phone at 800-374-4432 or via Live Chat from our website. We look forward to supporting you. ~Keyanna
                                                Cleans like a pro
                                                [This review was collected as part of a promotion.] Frigidaire is the way to go, my wife is extremely happy with the quietness and no spots on the dishes!
                                                by
                                                  Good dishwasher
                                                  [This review was collected as part of a promotion.] This dishwasher is nothing fancy, but works just as it should.
                                                  by
                                                    [This review was collected as part of a promotion.] I am extremely happy with our dishwasher. It runs quiet and cleans so well! It is easy to use and the design looks great in our kitchen!
                                                    by
                                                      Quiet and Works Beautifully
                                                      [This review was collected as part of a promotion.] We replaced our old Frigidaire dishwasher after 12.5 years with a new Frigidaire dishwasher. Our new dishwasher thoroughly cleans our dishes and is so quiet we don’t even know it is running. We love Frigidaire appliances and have our kitchen filled with them!!
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                                                        Cleans well, nice looking, could be quieter
                                                        [This review was collected as part of a promotion.] Cleans well, nice looking, could be quieter
                                                        by
                                                          Cleans dishes!
                                                          [This review was collected as part of a promotion.] My old GE dishwasher broke down so I bought this Frigidaire dishwasher. It cleans dishes so much better! I’m so happy.
                                                          by
                                                            Fire Risk
                                                            [This review was collected as part of a promotion.] We bought this dishwasher a year ago, and three times the plastic spin thing has fallen off track and melted into the dishwasher, causing a fire hazard. We've replaced the part three times and it continues to melt.
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                                                              Showing 1-30 of 3,412 reviews

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                                                              Dishwasher Size

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                                                              34.625 in

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                                                              24 in

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