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Customer Reviews for Frigidaire 8,000 BTU Compact Window Air Conditioner with Heat and Remote Control

Internet #305162999

Model #FFRH08L2R1

Customer Reviews

  • 4.2
    out of 62 reviews
  • 88% recommend this product
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Showing 1-30 of 62 reviews
5 Star Review
Rating provided by a verified purchaser
by HomeDepotCustomer
  • Verified Purchase
1 Star Review
Rating provided by a verified purchaser
by HomeDepotCustomer
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by Johnny
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by MaryStover
  • Verified Purchase
this unit is a heat pump as opposed to having a heating element and even though they are not supp...
this unit is a heat pump as opposed to having a heating element and even though they are not supposed to work well below 45 mine kicks out heat even at 35. Central TX weather doesn't get below 35 very often, A/C works well too: average temp 100+ all summer. I'm using in a 420sf room, insulated.
by homegrown
    • Recommended Product
    Easily installed by handyman. Works great. My tenants are...
    Easily installed by handyman. Works great. My tenants are happy with the new unit in their bedroom.
    by Misosmom
    • Verified Purchase
    To large for Windows...
    To large for Windows
    by HomeDepotCustomer
    Response from FrigidaireSupportJan 10, 2019
    Hi there. We do recommend measuring your windows to compare with available air conditioners before purchasing. If needed, our team can be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly, Anna Frigidaire
    • Verified Purchase
    I think if I could just get one where both Heat & A/C worked properly it would be a great product...
    I think if I could just get one where both Heat & A/C worked properly it would be a great product. Problem I am having is it is one or the other that functions perfectly, but not both. Keep returning it until I get lucky :)
    by JDS
    Response from FrigidaireSupportJan 8, 2019
    Hello JDS. We want to first welcome you to our Frigidaire family and express our appreciation for purchasing our products. I want to personally thank you for sharing your detailed quality and design feedback and your personal interactions with the appliance. Your experience is imperative to us as we constantly strive to be the best home appliance company in North America. We do apologize for any inconvenience you have incurred with these concerns. Should you have any questions or concerns in the future, please contact us directly. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly, Anna Frigidaire
    • Verified Purchase
    Dose not heat when temperature outside drops below 35...
    Dose not heat when temperature outside drops below 35
    by blt2014
    Response from FrigidaireSupportJan 7, 2019
    Hello BLT2014. Thank you for your quick feedback. At your convenience, please reach out to our customer service team to discuss further. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly, Anna Frigidaire
    • Verified Purchase
    1 person found this helpful
    Ir took Man y arrive bit o Te use is...
    Ir took Man y arrive bit o Te use is excellent, thank u..
    by HomeDepotCustomer
    • Verified Purchase
    I bought this for my mother she loves it...
    I bought this for my mother she loves it
    by HomeDepotCustomer
    • Verified Purchase
    Noisy and poor performance ...
    Noisy and poor performance
    by HomeDepotCustomer
    Response from FrigidaireSupportDec 26, 2018
    Greetings, HomeDepotCustomer. Thank you for taking the time to provide us with your feedback.
    Based on design updates for more efficient performance, our air conditioners produce a few sounds that you might not be accustomed to hearing. For a list of normal operating sounds, please visit page 4 of your Owner's Manual, here: https://images.homedepot-static.com/catalog/pdfImages/2f/2f3f7369-2702-4949-a9a1-b7e81f687849.pdf.
    Further, you may find that verifying proper installation assist with this concern as well. For information on the installation of this model air conditioner, feel free to review your Installation Manual here:https://images.homedepot-static.com/catalog/pdfImages/9b/9bdb8ec7-2d1d-42f9-8195-28f3be206a85.pdf.
    If you have further questions or concerns regarding the sounds or functions of your air conditioner, feel free to contact us at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST. Cheers! ~Alexis Frigidaire
    • Verified Purchase
    While the product seems to be working ok I never recieved my 3 yr warranty paperwork and have got...
    While the product seems to be working ok I never recieved my 3 yr warranty paperwork and have gotten the run a round
    by 111
    Response from FrigidaireSupportDec 19, 2018
    We're happy to hear that your A/C is operating as designed, 111. If you still haven't received your warranty information, please contact us at 1-866-386-5286; Monday through Friday from 8am to 8pm EST for further assistance. Kindly, Courtney Frigidaire
    • Verified Purchase
    sweet deal for hot and cool air without all the...
    sweet deal for hot and cool air without all the pain of a ductless installation
    by Sawsan
    • Verified Purchase
    works great.
    works great.
    by Joan
    • Verified Purchase
    • Recommended Product
    Works beautifully in my 15 x 18 ft room...
    Works beautifully in my 15 x 18 ft room
    by PAUL
    • Verified Purchase
    Not only does the unit do a great job cooling...
    Not only does the unit do a great job cooling but the heat mode is much better than I expected.
    by Bradly
    • Verified Purchase
    Very happy with this product ...
    Very happy with this product
    by MelissaT
    • Verified Purchase
    Does not put out enough heat
    Does not put out enough heat
    by Butter
    Response from FrigidaireSupportDec 13, 2018
    Hello, Butter. Thank you for your feedback. Although we may not be able to implement every suggestion that we receive, we will continue referencing valuable feedback like yours in the future. This model air conditioner is designed to maintain temperatures anywhere between 55 °F(13 °C) and 80 °F(27 °C) while in heat mode. If your air conditioner is not operating as designed, feel free to contact us at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST. Cheers! -Alexis Frigidaire
    • Verified Purchase
    • Recommended Product
    Not a useful heater
    This unit is not very good as a heater. It says it can heat an area of 350 sq ft. It barely heats a 120 sq ft area. I should have done more research. A $20 space heater with a heating coil does a much better job
    by Matt
    Response from FrigidaireSupportDec 5, 2018
    Hi, Matt.

    We always appreciate our fellow Frigidaire ambassadors who take the time to give us their feedback.

    Bummed out to hear you are not happy with the heat performance of your Frigidaire 8,000 BTU Compact Window Air Conditioner with Heat. Please keep in mind this appliance provides supplemental heat for the room which generates about 3,500 BTU’s; with the upper limit of temperature possibly reaching 86F degrees.

    Our design and engineer teams are constantly monitoring our brand pages for comments and concerns such as yours, for future appliances.

    Should you need us or have any additional questions about your home comfort appliance’s features, please contact us at 888 203 1389. Our specialists are ready to assist Monday through Friday from 8am-8pm EST.

    Kind Regards-
    Derrick Frigidaire
      Very pleased with this unit. It was easy to...
      Very pleased with this unit. It was easy to install and runs quietly with the heat on. I bought the support bracket and foam insulation as well although there was ample insulation packed with the unit.Perfect transaction from ordering to delivery to installation!
      by Mary
      • Verified Purchase
      Is adequate for the job...
      Is adequate for the job
      by HomeDepotCustomer
      • Verified Purchase
      This is the 3rd unit I have had. They are...
      This is the 3rd unit I have had. They are good for about four years. For where it is used I am satisfied with its performance.
      by Gary
      • Verified Purchase
      This heater/air conditioner is one of the best purchases we've made in our new home. We can set t...
      This heater/air conditioner is one of the best purchases we've made in our new home. We can set the temp, leave it alone, and our lanai is a constant perfect temperature. Absolutely love it.
      by happyandcomfortable
      Response from FrigidaireSupportNov 21, 2018
      Welcome to the family, happyandcomfortable! We're happy to hear that you're enjoying all the features that your A/C has to offer. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any questions. Have a great day! – Courtney Frigidaire
      • Verified Purchase
      • Recommended Product
      installed unit thru the wall following instructions which specified a...
      installed unit thru the wall following instructions which specified a supportive enclosure 16 inches in vertical height. However, the unit has a metal projection across the bottom of the enclosure. This projection had to be changed (flattened) to allow the metal enclosure to be placed in the wall. Once this was done, all else was satisfactory and unit performs as expected. The lowest fan speed is a bit fast for the size of my room, making it feel a bit windy while in operation. A lower speed fan would be desirable with the sleep option.
      by STANLEY
      • Verified Purchase
      Works very good for my aplication.Happy
      Works very good for my aplication.Happy
      by Dat
      • Verified Purchase
      • Recommended Product
      Great!...
      Great!
      by Cathy
      • Verified Purchase
      1 person found this helpful
      Good
      Good
      by Porkchop
      • Verified Purchase
      • Recommended Product
      great!!...
      great!!
      by Gloria
      • Verified Purchase
      1 person found this helpful
      The packaging was inadequate so the outer frame was bent....
      The packaging was inadequate so the outer frame was bent. There was also damage to the internal styrofoam. The item would have been returned had it not been a special order itam and more difficult to return. Will think twice in the future before ordering again.
      by Cat1622
      • Verified Purchase
      Showing 1-30 of 62 reviews