Install was fairly easy. Features are good along with price. The quality is less than expectations as seems more plastic parts was changed. Simple upgrades should by now been incorporated such as lighting should be LED, better filtration system and dimmable feature for time display. Overall satisfied with price and features.
by
Recommended
Customer review from geappliances.com
Feb 10, 2024
Larger interior space than our original GE model
Bought this new GE microwave over the range model when initial GE one we had (that came with new home purchase) started malfunctioning after 8 years - malfunctioning glass turntable on interior started jerking & slow movement even after recleaning all surfaces & vent fan refused to turn off after a use & troubleshooting techniques failed as well. We had had this same type of microwave in other homes we owned much longer & first time ever we had to replace one. Hoping this one one that was on sale will service is much longer than original one.
by
Recommended
Customer review from geappliances.com
Feb 9, 2024
Functions beautifully
This is an absolute wonderful microwave. I love its sleek look. It functions beautifully. It’s easy to use and is a great size. Very happy with my choice..
by
Recommended
Customer review from geappliances.com
Feb 8, 2024
Display Failure.
A segment in the display quit working after only a year. It’s cheaper to buy new than replace the part myself.
by
Response from GE_AppliancesFeb 14, 2024
This is definitely not the experience we want you to have with your microwave! We'd like to see if we can help so we've reached out to you via email to gather some additional information. We look forward to speaking with you at your earliest convenience.
Customer review from geappliances.com
Feb 7, 2024
Happy Camper
Much lighter than the dinosaur microwave we replaced which made installing way easier. The door is easy to open and lightweight as well. Self aligning screws on the top was a blessing as my top support screw holes were off a little. Can you please make the top cabinet template out of card stock or thicker paper, thin paper was flimsy and difficult to align under the cabinet.
by
Customer review from geappliances.com
Feb 7, 2024
Door handle broke off
It works great but the door handle broke off. We’ve only had this microwave for about three months and the door handle broke off without using any force.
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Response from GE_AppliancesFeb 13, 2024
We're very sorry to hear that the handle broke on your new microwave. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Recommended
Customer review from geappliances.com
Feb 3, 2024
GE Microwave
I’m very pleased the purchase in the operation of my new microwave
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Recommended
Customer review from geappliances.com
Jan 31, 2024
Easy feature and sleek design
Easy installation and so far, it’s MUCH quieter than our last microwave. Beautiful unique slate color and simple control board. Hoping it gives us years of use!
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Recommended
Customer review from geappliances.com
Jan 31, 2024
Great features
We love using this appliance because it’s one product that never fails.
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Customer review from geappliances.com
Jan 28, 2024
Great microwave!
I've had the microwave for a few months now and I love it. It works great and I have had zero problems with it.
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Recommended
Customer review from geappliances.com
Jan 25, 2024
Not happy
This microwave is not fingerprint proof. I pay extra to have this new model microwave. As we touch the microwave our fingerprints our fingerprints is exposed. This is a false representation, advertising. Model number VM6175YK6FS
Serial number TV201170L manufacture October 2023. I would like a refund.
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Response from GE_AppliancesFeb 1, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're less than satisfied with the microwave finish.
To clean the fingerprint-resistant stainless steel, we recommend referring to this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38500
We hope that the more you use your appliance the more you will like it.
-Charlie@GEAppliances
Customer review from geappliances.com
Jan 25, 2024
Use your measuring tools, not template
Installation was not as easy as it should be, but manageable. For the most part the instructions for the pieces and parts were understandable. The true obstacle was using the template to match up the holes on top of the microwave to the cabinet. I understand that not everyone's cabinets are the same. There were to many line measurements and information on the template that it made it confusing to read. Also the bottom of my cabinet is not flush. Luckily I had a second person with me help me install it by using landmarks on the microwave and my cabinet. I taped a couple pieces of paper to the top of my microwave and then had the other person put the microwave onto the properly installed support bar and hold it in place. Then while standing on a ladder, I marked on the paper where the cabinet ran across the top of the microwave. I had also marked lines that aligned withe the holes at the paper at the front of the paper using a right angle tool. While marking the cabinet position on the paper, I also used a pencil to mark on the cabinet where the screw holes where aligned. We dropped the microwave down to the ground, and measured from the cabinet marking to the screw holes on the top of the microwave. Once I knew that distance, I measured it up on the cabinet in-line with screw hole markings I had left on the cabinet. I double checked my measurements, and then drilled. We put the microwave back up on the support rack, and dropped the screws to secure it. The screws dropped right in, and I tightened them down. My power plug pretty much was the ame process. We had tried taping the temate, but it wasn't working, and where we had put the marks when we thought it was up properly, ened being several inches off. So it is now up and running and my wife is using it to help make dinner. I don't heat her fusing. Total project time, 3 hours.
by
Customer review from geappliances.com
Jan 24, 2024
Great features, but it is going backwards.
This is the second GE microwave oven I have purchased in four years. The first one was very similar to the new one I just bought. The old one broke down after about 4 years and in my opinion too quickly, which makes me question the quality and safety of GE products. The oven started to turn itself ON when I opened the door after the end of a cycle, which was also very unsafe. To take the food out I had to unplug it first. After a few days of that, the oven stopped heating completely.
When the oven was working, I liked it and I liked its controls, so I decided to give it another chance and buy GE product again. I hope I made the right decision, only time will tell. The new oven is quieter now, and the controls are still intuitive and easy to operate and have enough features. What I do not like about the new oven is the very bright display, it is way too bright and there is no way to dim it down. It lights up the kitchen at night and it is bothering my eyes, so I had to put a partially opaque tape over it so now I can live with it.
I was also surprised that the light bulb inside the oven and the surface light underneath (I have over the counter model) are still old type incandescent lightbulbs. I expected LED lights by now, but apparently not yet. What is up with that GE?
by
Response from GE_AppliancesJan 27, 2024
Thank you for being a loyal GE Appliances consumer. We are thrilled that you chose this microwave for your kitchen. The feedback that you have provided is extremely helpful and we will make sure that it is passed along to our design teams. -Krystal@GEAppliances
Recommended
Customer review from geappliances.com
Jan 23, 2024
Not happy
The microwave stopped heating after 3 years of minimal use.
by
Response from GE_AppliancesJan 31, 2024
Hello,
We're sorry to hear that your microwave stopped heating. That is the last thing we want when someone chooses our appliances.
We recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=110
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you making GE Appliances part of your home.
-Charlie@GEAppliances
Customer review from geappliances.com
Jan 23, 2024
Failed quickly
New build and included this model in upgrade and has stopped working just over a year old. The ventilation is also pretty weak with cheap vent covers.
by
Response from GE_AppliancesJan 31, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave stopped working and we're happy to help.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you.
-Charlie@GEAppliances
Customer review from geappliances.com
Jan 20, 2024
Perfect features
Nice appearance and size of product. Works great so far , would recommend!
by
Recommended
Customer review from geappliances.com
Jan 18, 2024
Sleek and easy to use
Love it!! It is hard to keep all the prints off of the stainless steel but is very functional.
by
Recommended
Customer review from geappliances.com
Jan 18, 2024
Cooking Par Excellance
Daily I utilize my GE microwave oven to cook, heat and reheat the foods that I consume. It has so many features that I hadn’t had before such that using it is a learning experience. It also looks sharp as it compliments the other lichen utilities.
by
Recommended
Customer review from geappliances.com
Jan 17, 2024
I LOVE this range!!!
I replaced a 23 year old Dacor duel fuel oven. This has many features my old range didn’t have. I love the simmer feature, the power boil and double oven! It has a probe that you can insert into the food and set the desired internal temperature. It’s a very attractive range and performs well. I am beyond happy with this purchase!
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Recommended
Customer review from geappliances.com
Jan 13, 2024
Quiet
Large capacity inside oven, quiet motor, it is easy to clean
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Customer review from geappliances.com
Jan 9, 2024
Missing parts and manual
Bought and installed. Operating a problem as no instruction manual and missing part that turns the tray.
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Customer review from geappliances.com
Jan 9, 2024
Great looking appliance !
Great looking microwave, easy to use, my wife and I are pleased with the quality, fit and finish, we would recommend this item to family and friends
by
Recommended
Customer review from geappliances.com
Jan 8, 2024
Great features, exact (almost) for old same model.
This is a replacement for an old microwave, same model.
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Customer review from geappliances.com
Jan 5, 2024
Beautiful with great features!
I love the features especially the ease of use and the automatic fan!
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Customer review from geappliances.com
Jan 2, 2024
Light to hot
The under light gets to hot should come with LED. Other than that it’s great.
by
Recommended
Customer review from geappliances.com
Jan 1, 2024
Perfect fit!
Purchased to replace a similar, earlier version. Works great. Installation was fairly straightforward. Still learning the new controls but so far no issues.
by
Recommended
Customer review from geappliances.com
Jan 1, 2024
Works great just needs better lighting
The lightning under the microwave is terrible, the light is yellow in color and it is no LED. This day and age all lights should be LED. I am going out and replacing the incandescent lights with LED. Other than that the microwave is working great.
by
Recommended
Customer review from geappliances.com
Dec 30, 2023
Easy to use!
GE microwave is great. Easy to use.
Very happy with product!
by
Recommended
Customer review from geappliances.com
Dec 29, 2023
Great functionality
Excellent instruction and easy follow directions. Great functionality
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Recommended
Customer review from geappliances.com
Dec 29, 2023
Easy installation
Easy to install. Instructions are very clear. I was able to use it right away. Easy to use.