Customer Reviews for GE 12,000 BTU 115-Volt Smart Window Air Conditioner with Remote in White
- Cools Large Rooms up to 550 Square Feet
- Wirelessly control with your smartphone or smart device
- Energy efficient cooling with 3 fan speeds
Customer Reviews
Jul 26, 2023
Bought this to replace older A/C,easy set up ,so far so good
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Jul 26, 2023
nice unit works well easy i stall wifi easy set up
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Jul 23, 2023
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Jul 19, 2023
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Jul 19, 2023
It works and kools off my place
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Response from GE AnswersJul 27, 2023
Hello – Thank you for letting us know how well your air conditioner is working! We’re sure it will serve you well for a long time and we’re here if you have any questions. -Kacie@GEA
Jul 19, 2023
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Jul 19, 2023
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Jul 19, 2023
Works well, app functions properly. No complaints
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Jul 19, 2023
Simple features
Good unit the plastics makes it cheapish feel remote could be better with glow in the dark buttons or lcd fins could be made better with better angles and pitch
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Customer review from geappliances.comJul 15, 2023
JUNK -- Unit lasted a whole week!
Hands down the worst AC we've ever purchased. We only run it at night since no one is home during the day, and never overnight.. Purchased exactly 1 week ago, no more than 35 hours of use -- if that. Unit only works if we keep it on low ECO mode. Returning tomorrow and getting LG or Toshiba instead.
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Response from GE AnswersJul 18, 2023
Greetings - We're awfully sorry to hear that your air conditioner is only working if you run it on low ECO mode. We know how disappointing this must be, especially as you don't run it that often. We strongly encourage you to take advantage of your one-year warranty by calling 1-800-432-2737. We look forward to helping you soon. -Kacie@GEA
Jul 13, 2023
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Jul 12, 2023
Price was 80.00 cheaper at an other retail store but I wanted it immediately. I did not want to wait for the store to open 4 hours later than Home Depot. That said, I have only been using it for less than a week : it was easy to install as the directions were well written and clear. It is heavy - box weighs 74 lbs. It is very loud . It cools the room turning itself off and on to maintain the set temperature. Expensive, heavy and loud but it does cool a large room.
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Response from GE AnswersJul 25, 2023
Thanks for sharing your feedback. We're happy to hear that your air conditioner is cooling as expected. There are many normal sounds you may hear. Check out an article on our website called AIR CONDITIONERS NORMAL NOISES to learn more. Your experience is important to us, and we will use your feedback to make improvements. Let us know if you have any additional feedback. All the best.- Kianna@GEA
Jul 12, 2023
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Jul 9, 2023
Not very effective at cooling a room
From day 1 this unit never blew ice cold air, but it would at least cool the room a little. Within a few days it was no longer cooling at all. I tried every troubleshooting procedure in the guide, but nothing improved. Returned this and bought the GE 6k BTU model instead and it has been more effective
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Jul 6, 2023
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Jul 3, 2023
Junk
Already a overpriced paperweight after using it for one summer. Bought it last july, used it for 3 months and stored it over the winter. Installed it last week and now it does nothing but blow warm air. Absolute garbage!
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Response from GE AnswersJul 11, 2023
Thanks for the review. We're sorry to hear that your unit is not working as expected. To troubleshoot, we recommend making sure there are not curtains, blinds or furniture blocking the front of the air conditioner. We hope this helps, and should you have any additional feedback, please reach out to us.- Kianna@GEA
Jun 29, 2023
As of now only a few days installed it has...
As of now only a few days installed it has being doing good so far. I will let you know if my opinion changes.
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Jun 29, 2023
Very user friendly.
Very good AC unit. No complaints except to design components that can be retrofitted to the unit, for varying window designs. Otherwise, it's very good.
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Customer review from geappliances.comJun 28, 2023
Returned the air conditioner
We do not have it
Please stop...
Returned the air conditioner
We do not have it
Please stop emailing
Thanks
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Response from GE AnswersJul 5, 2023
Hey there – We regret to hear you had to return your air conditioner. If you’d like to let us know a little more about your experience, please contact us on social media. We’d appreciate your honest feedback. -Kacie@GEA
Jun 28, 2023
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Jun 27, 2023
Stopped cooling after two summers
This GE 12,000 BTU unit worked well for two summers. The start of the third it didn't blow cold air, just cool air and it sounds like a jet engine. This is the second A/C unit in a row that failed only after a few seasons. Also, I heard a sound like something fell on the ground near the unit and when I walked up to the GE A/C unit it shot out small ice chunks at my face! Terrible purchase. My GE Dehumidifier died after 2 years, GE washer died after 5 years. See the trend?!
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Response from GE AnswersJul 2, 2023
We’re sorry to hear of the trouble you’ve had with your air conditioner and previous appliances. So that we can better assist, please reach out to us via social media. We’d love to help. We look forward to hearing from you. -Gina@GEA
Jun 24, 2023
cools quickly. Once room is at temperature
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Jun 23, 2023
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Jun 23, 2023
Am not real happy with the air-Conditioner.
It makes a lot of noise every time it starts up
When I put it non ECO it goes off and on all night. Every time it starts up it awakes me.
I have it in my bedroom
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Jun 21, 2023
Cools off my entire 750sqft 2 bedroom condo with no...
Cools off my entire 750sqft 2 bedroom condo with no problem!!! Keeps it ice cold on days it is 90 degrees!! The app function is awesome
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Jun 8, 2023
Air Conditioner
The item is working very well.
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Jun 2, 2023
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Jun 1, 2023
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Jun 1, 2023
GARBAGE!
I literally came back through my orders just to find this and make this review! This AC is not worth the money at all! It barely lasted a year. We had a storm come through and the electricity was knocked out for less than 20 mins. It comes back on and the AC is blinking all lights and beeping. DO NOT WASTE YOUR MONEY!
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Response from GE AnswersJun 2, 2023
Hi there, thanks for taking the time to write about your AC unit. So sorry to hear about the power outage you had and that this affected your unit. If unit is running when the power goes out wait 2 minutes after power is restored before starting the unit. Also, we'd recommend taking a look at an article on our website titled AIR CONDITIONER POWER INTERRUPTION RESTART FEATURE to see if it helps. If you continue to have issues, you may want to try a different outlet. If all of that fails to help, feel free to reach out to us on social media with a copy of your review here and your complete model and serial numbers, we'd be happy to review further. -Michael@GEA
May 24, 2023
Amazing
The A/C unit works amazing.
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Response from GE AnswersAug 3, 2023
Hello - We're glad that your a/c unit has been amazing! Thanks for sharing, and have a great day! -Don@GEA
Frequently Bought Together
Price:
$419.00
