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Customer Reviews for GE 21.9 cu. ft. Side by Side Refrigerator in Stainless Steel, Counter Depth

Internet #206114941

Model #GZS22DSJSS

Store SKU #1005547942

  • Counter-depth design offers a built-in look
  • 35 3/4 in. wide side by side refrigerator with LED lighting
  • Advanced water filtration (uses XWFE filter)

Customer Reviews

  • 3.9
    out of 1,194 reviews
  • 70% recommend this product
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Showing 1-30 of 1,194 reviews
AWFUL FRIDGE
overhead lights take up way too much space. fingerprints are hard to remove, had to replace freezer light 2X in 3 years. plastic auger that feeds the ice is breaking off in pieces, this is dangerous as the plastic shards end up in your drinking glass, plus it now takes forever to get ice to drop. we paid a lot of money but have to replace this unit after only 3 years.
by
Response from GE_AppliancesApr 8, 2024
We would like to assist you with this refrigerator and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
    Very Satisfied Customer
    I was so pleased to find options of size and color. My previous refrigerator was a GE Profile and provided great service for many years.I find the new design of the ice maker a favorable change as well as the room on the top shelf for tall items. Thank you GE!
    by
      Great mechanically, functionality could be better
      Refrigerator functions well and has a great reputation for reliability. It does not use the space well. It could use at least one more shelf in both the freezer and cold storage area, another shelf in the cold storage door, and it could use a deli drawer. Due to the curved front on the shelves, we could not install after-market pull-out drawers. We are putting in shelf organizer racks. The shelf inserts in the freezer door might hold boxes, but they are too short to hold flexible bags. We replaced an LG because we believe that the GE will handle basic temperature control better, but the LG had better user functionality.
      by
      Response from GE_AppliancesMar 26, 2024
      We are happy to hear that your new refrigerator is operating as designed. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
        Nice side-by-side
        This side-by-side has more room (shelving) in the refrigerator side than my last one. Roomier. (Only downside = Would like better shelving on the freezer side)
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          • Recommended
          Worked well for 2 years then issues began
          Bought the fridge because it was a perfect fit for our retro remodeled kitchen. As others have mentioned however, the lighting is defintiely subpar and storage in freezer was designed by someone with no idea of how food is packaged here in America. Since buying we have had to replace the led strip in the freezer twice and had the sensor go bad for the freezer whereby the unit would consntantly cylce believing the unit was warmer than it was, causing a cascade effect. Stay away!
          by
          Response from GE AnswersMar 6, 2024
          Thank you for taking the time to leave your feedback with us about your refrigerator. It's unfortunate to hear you have not had the best experience with this model. If there's anything specific you need assistance with, please send us a private message on either Facebook or Instagram, as we're always happy to help! GE_Appliances
            Great size and features!
            The refrigerator is roomy given it is counter depth. It has plenty of adjustable shelf space. Even the shelves on the door are adjustable. The water and ice dispenser works great.
            by
              Water in door used daily
              Nice size for two of us. Ice maker keeps up with us and the water in the door we use every day.
              by
                • Recommended
                Awesome refrigerator!
                Love it!! It's all I could ask for in a refrigerator!
                by
                  • Recommended
                  Better than we thought
                  Nice design. We are planning on buying a different one but got used to the design.
                  by
                    • Recommended
                    Great product from a great brand.
                    Value for the buck, spacious, convenient and pair it with GE support. Just the thing for a nuclear family.
                    by
                      On the level?
                      Great except that the manual and installation instructions don't show how to level it or even mention that it can be leveled. This cause great trouble and delay upon delivery.
                      by
                        Disappointed
                        Disappointed. Works great, but a lot of wasted space in both freezer and refrigerator. Could easily have added another shelf and drawer in the refrigerator. Ice maker takes up too much space in freezer and is very awkward to access. Definitely not worth the price.
                        by
                        Response from GE_AppliancesFeb 14, 2024
                        We appreciate the feedback regarding your new refrigerator. Thank you so much for taking the time to connect. Your comments are extremely important and will be considered by our product design team.
                          Beautiful. I love it.
                          I love my new refrigerator. Good spaces in fridge and excelent water and ice manera dispense.
                          by
                            • Recommended
                            Great counter depth side by side!
                            I love my new fridge! It somehow feels like a real fridge. The seal on the doors is so good. The drawers and spacious. The shelves make keeping things visible and organized easy. I love how the counter depth gives my tiny kitchen a bit more room. The ice maker does leave a tiny bit of ice on the inside of the freezer door. But overall, it's a great fridge!
                            by
                              • Recommended
                              Love it
                              Love this fridge as it have enough room for freezer too. It also comes with drinking water dispenser saving us on buying purified water.
                              by
                                • Recommended
                                Works great
                                Works very good keeps food items nice chilled fresh
                                by
                                  • Recommended
                                  lots of room for a counter depth
                                  Only been installed a few days but was well packed in the shipping box. Plugged it that evening and it was cold and making ice the next morning when we got up. Surprised at the amount of room it has for counter depth refrigerator.
                                  by
                                    • Recommended
                                    Fridge
                                    I love it! I’ve never had a refrigerator that dispenses water and ice. It’s so nice and convenient. I love all the storage!
                                    by
                                      GE refrigerator
                                      After 2 damaged and defective ones we finally got a good one delivered. Not a whole lot of room in freezer area , bottom freezer would have been a better option.
                                      by
                                      Response from GE_AppliancesJan 12, 2024
                                      Hi there! Thank you for taking the time to provide us with your feedback. We are so sorry that this refrigerator has not lived up to your expectations due to the internal capacity of the freezer. This is definitely not the consumer experience that we strive for, and we will be sure to pass these comments along to our product design teams for review. We appreciate you choosing GE Appliances for your home. - Adrian@GEAppliances
                                        Beautiful machine
                                        Just installed and so far so good! Beautiful product. Carefully packaged and delivered. Hopefully the performance will satisfy.
                                        by
                                          • Recommended
                                          Good
                                          Been having this fridge for years haven’t had no problem with it
                                          by
                                            A Keeper!!
                                            We've had the refrigerator for only a few weeks, but so far we like it very much. Since we had our old fridge for over 40 years, this is much different & is taking a little getting used to, but well worth it. So refreshing to have our ice cream stay frozen. And good tasting filtered cold water & ice is a first for us too & well liked.
                                            by
                                              • Recommended
                                              GOOD BUT SMALL INTERIOR
                                              GREAT PRODUCT BUT THE INSDIE AND ICE MAKER ARE A LITTLE SMALL COMPARED TO THE ONE I REPLACED AND IS THE SAME SIZE.
                                              by
                                                GE refrigerator Model GZS22DSJXFSS Serial RV414681
                                                I just received this refrigerator in my travel trailer on 12/2/23. The water dispenser will not turn off. The water continuously runs. I had to turn off the water valve to the refrigerator in the back.
                                                by
                                                Response from GE_AppliancesDec 20, 2023
                                                Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the issues with the dispenser. That is not something we expect. For the best assistance with this we recommend getting one of our approved technicians out to check everything. We're confident that they can get this repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm). Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
                                                  Nice clean lines
                                                  Fridge and freezer are great except that better lighting is needed. Just one light either side towards the top is inadequate and lighting for each shelf would be sensible. Also the fridge side could do with another shel of drawer.
                                                  by
                                                    • Recommended
                                                    Travel Worthy
                                                    The GE profile Refrigerator is the perfect size for our camper and camping. When we left for camping a two hour drive, we had no problem with the groceries I put in for the trip. Not one thing had spilled or broken.
                                                    by
                                                      • Recommended
                                                      by
                                                      • Verified Purchase
                                                      Needs more storage!
                                                      This replaced a GE side-by-side refrigerator that served us well for 18 years. Yes, 18!!! Basically, this is the same size and I am comparing this model to what we had. Good news: the handles are much less likely to show finger marks. However on the refrigerator side, it could use another low height drawer. The shelves are far enough apart to accommodate one. I have added my own plastic storage bin. There is not an in-door can holder feature. Missing that! On the freezer side, again there is room for another shelf! I have resorted to stacking food in tall piles...as well as adding a plastic storage bin. Bottom line: the space is there for more storage but GE chose not to use it.
                                                      by
                                                      Response from Cafe_AppliancesDec 5, 2023
                                                      Hi there! Thank you for taking the time to leave us a review. We are so sorry that this refrigerator has not lived up to your expectations due to the internal design causing storage issues. This is in no way the consumer experience that we strive for, and we will be sure to share this feedback with our product design teams for review. We appreciate you choosing GE Appliances for your home. Please let us know if any questions or concerns arise. - Adrian@GEAppliances
                                                        Good fridge except a couple of small details
                                                        Generally, a very good fridge/freezer. The handles are a little too close together so it can be hard to fit a hand at certain angles. Ice maker is pretty noisy but works well. Ice dispenser sometimes spits out too much ice. Otherwise, it works well.
                                                        by
                                                        Response from Cafe_AppliancesDec 4, 2023
                                                        Hello there! Thank you for your valuable feedback. We are so sorry that this refrigerator did not live up to your expectations due to the handles and the ice dispenser/icemaker. We will be sure to pass these comments along to our product design teams for review. We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your beautiful new refrigerator for many years to come. - Adrian@GEAppliances
                                                          Too small
                                                          I hate this fridge with a passion, mainly how inconvenient it is. Inside is very narrow and small. This is not the fridge to have if you have more than 2 people in your family. It’s too freakin small. I can’t wait to get rid of it and buy me a new good size fridge
                                                          by
                                                          Response from GE_AppliancesNov 17, 2023
                                                          Hi, We're so very sorry to hear you're not pleased with the capacity of your new refrigerator. Your honest feedback is greatly appreciated, as we're always looking for ways to improve when it comes to function and design. The comments you provided will be considered by our product design team. Thank you so much for taking the time to share with us. Kind regards. - Tierra@GEAppliances
                                                            Showing 1-30 of 1,194 reviews

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                                                            Refrigerator Width (in.)

                                                            35.75 in

                                                            35.5 in

                                                            35.75 in

                                                            35.75 in

                                                            Depth (Excluding Handles) (in.)

                                                            27 in

                                                            31.63 in

                                                            27.88 in

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                                                            Height to Top of Refrigerator (in.)

                                                            68.75 in

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                                                            71 in

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                                                            Refrigeration Dispenser Features

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                                                            Installation Depth

                                                            Counter Depth

                                                            Standard Depth

                                                            Counter Depth

                                                            Counter Depth