3rd rack doesn’t open all the wayMaybe I just have bad luck, but the first dishwasher I had installed didn’t drain so the had to order me a new one. This second one I have drains, and actually gets my dishes very clean! However, the 3rd rack doesn’t fully open and gets hung up on the inside of the dishwasher. I’ve read the owners manual several times and watched numerous you tube videos and it appears to be a problem with my dishwasher only, and I can’t figure out how to fix it. I guess I can live with it only opening half way, but it’s annoying.
by Hdub77
Hi Hdub77,
We're sorry you had to get your dishwasher replaced and that your 3rd rack is only opening halfway. We know this must be annoying for you so we're happy to help.
We recommend checking to make sure the rack is correctly lined up on its wheels and ensuring nothing is obstructing its path. If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and we're wishing you the best.
Guy@GEA