This dishwasher is poorly designed. The handle has broken after 2 years of use just from opening and closing the plastic wore out and snapped off. Now the power keeps cutting out and everything that ge tells me it could be you can't even buy parts for. I would never recommend a ge product since the "warranty" doesn't cover any of these manufacturer mistakes even though that's what a warranty is for. My last dishwasher lasted 15 years without any repair. 2 years, really? Things cost more nowadays and you can't even get quality products anymore.
Response from GE AnswersFeb 26, 2021
Hi there, thanks for leaving a review. We're sorry to hear about your unit's handle coming off and the issues that you've had with your unit operating as it should. We can understand how that would be frustrating for you. If you're still experiencing issues, please feel free to reach out to us via our Contact Us page or through social media. Hope all is well and that you're staying safe. -Michael@GEA
2 people found this helpful
Feb 18, 2021
Appliances look very nice in Slate. We have the matching suite and have loved all of them so far. We have not had the dishwasher long enough to speak on longevity but it all works well, the lights are great. The best thing is the 3rd shelf on top for flatware or other dishwasher safe cooking tools, ie wooden spoons, ice cream scoop, plastic cooking spoons.
Response from GE_AppliancesFeb 26, 2021
Hello KJG2606222 - Congratulations on your new dishwasher purchase! We appreciate the trust you've placed in us and our products and we are sure you will enjoy great performance from your dishwasher for many years to come. We are glad you like the 3rd rack. Thanks for making GE Appliances a part of your home!
Bit noisy long, runs but with one major problem is wire trays corrosion everywhere
Not sure if Ge will replace this 12 months usage
Response from GE_AppliancesMar 25, 2021
Hi JJ2021 - Thank you for taking the time to post a review on your dishwasher. We are very sorry to hear you're having concerns with the sound level and the dishwasher racks. If your dishwasher is less than one-year old from the date of purchase, we would recommend having GE service check the dishwasher. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule a service appointment. We have taken the liberty of sending you an email requesting additional information for our review. We look forward to hearing from you. We wish you all the best! Vikki@GEA
Customer review from geappliances.com
Jan 19, 2021
Great price, nice features
We bought this dishwasher as part of our kitchen upgrade. It looks great and does an awesome job.
We purchased this built-in to replace a portable GE dishwasher (which had lasted 20+ years) during a recent kitchen renovation. It is powerful and yet amazingly quiet while it is running. I love the third rack on top for silverware. It makes it easier to unload and sort the utensils after the cycle has finished. This model also has bottle jets which can be turned on or off, depending on need. While I love those jets for power washing bottles, cans, and yogurt containers for recycling, they do not accommodate larger re-usable water bottles - there is not enough clearance with the third rack above. I was amazed the first few times I ran a load of dishes at how sparkling clean everything came out, and realize my old portable probably should have been replaced a long time ago. I love the results of a clean load of dishes. The only disadvantage is the buttons on the front; contact with them, can set off the alarm that the DW is not closed, but was an attempted start. Easy enough to fix by simply holding in the Start button for 3 seconds, but we did not realize how sensitive those buttons would be. Lots of run options, including sanitize and boost wash temp heat and boost dry (REALLY HOT! - use with caution and no plastic lids in bottom rack when you do...). Overall, I am immensely satisfied with this purchase, and hope that is lasts as long as my last GE dishwasher did.
We love the slate finish and are fans of GE appliances. However, this dishwasher doesn't seem to dry very well. Although it dried our dishes, the top, sides, and bottom of the appliance were soaking wet. It makes us concerned that it will begin getting a mildew smell. If this improves after running it a few more times, I will come back and give it a higher ranking.
by Ry Pie
Response from GE_AppliancesOct 7, 2020
Hi! Thanks for choosing GE Appliances and taking time to write your review. We sincerely apologize for the difficulty you've experienced with your dishwasher. For any questions or concerns you may have, we're always happy to help. You can send us an email or chat with us via this link: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Customer review from geappliances.com
Sep 28, 2020
Love this dishwasher and the three compartments lots of space everything comes out like supee shiny and clean and super easy instructions to use and different wash settings.