Hi MrFixedIt, thanks for taking the time to write your review. We're sorry to hear about the scratches that you've seen on your new cooktop. If you have not done so already, take a look at an article on our website titled "GLASS COOKTOPS AND RANGES - SCRATCHES ON GLASS," the information inside may help. There is also a link inside of that article that will take you to some cleaning tips for a glass cooktop. Hope this helps and that you're staying safe. -Michael@GEA