Works great. Unfortunately, it is keeping the basement at 60%...
Works great. Unfortunately, it is keeping the basement at 60% humidity, as opposed to actually lowering it. They don't sell a bigger one with a pump, so I'm going to have to buy another one. :/
by
Verified Purchase
Aug 14, 2020
Dead after 4 months and NO RESPONSE FROM GE SERVICE
I purchased this dehumidifier in April 2020, and have it in a finished basement with moderate humidity. Depending on the humidity/weather, I've had to empty the bucket once every 1-3 days, with the humidistat at 60%. It worked fine up until two weeks ago when it stopped working. No lights, no sound, no fan, and with no warning. I was glad to have paid an extra $45 for the Home Depot extended warranty for 2 years, but after reading the fine print, I found that it only applies after the one year manufacturers warranty runs out. I looked over the documentation, and found a link, went to it, dug around intensively to find the well hidden phone number (well hidden intentionally, I assume, and you cannot file a claim online). I called the warranty claim phone number, followed the phone prompts and waited in the queue. after 68 minutes on hold, I gave up and selected the option to leave a message to be called back the next day. I let 7 more days go by but nobody called. I called again and stayed on hold for 40 minutes, gave up and left another message.. Yesterday I called again and stayed on hold for 25 minutes and hung up. Today I'm bringing the unit to Home Depot and insisting that they give my money back, and I'll be sure to never buy a GE product again. Its not surprising the company is bleeding money and on the verge of collapse, with that kind of horrible products and zero service.
by
2 found this review helpful
Aug 14, 2020
Pump quit working day 2...
Pump quit working day 2
by
Verified Purchase
1 found this review helpful
Aug 13, 2020
So far so good. It was easy to set it up to automatically drain into the washing machine discharg...
So far so good. It was easy to set it up to automatically drain into the washing machine discharge. The basement is noticeably drier and more comfortable. One less thing to think about.
by
Verified Purchase
Recommended
Aug 13, 2020
Exceptional
This is the second GE unit I’ve bought for a different area. This larger unit has the built-in pump which automatically empties the collection tank. I have the hose running into my drain system. This feature only requires me to do a periodically system check for the filter. My other smaller GE unit has worked flawlessly for the past three years.
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Recommended
Customer review from geappliances.com
Aug 12, 2020
Excellent
Love the pump and 16 ft hose. I never have to think about it. It's always on the job.
by
Recommended
Customer review from geappliances.com
Aug 12, 2020
Easy install
Easy install great product. Works very well. Perfect for my basement
by
Recommended
Customer review from geappliances.com
Aug 12, 2020
Collects a lot of water!
The dehumidifier is awesome a very reliable product. Collects a lot of water from my basement!
by
Recommended
Customer review from geappliances.com
Aug 12, 2020
Easy to use, works well
I have had this same product before and like the way it works.
by
Recommended
Customer review from geappliances.com
Aug 10, 2020
So far so good, odor has been eliminated and humidity...
So far so good, odor has been eliminated and humidity has improved, the noise level is great, easy to install! Now we wait to see how long it will last, purchased the 1 year plan!
by
Verified Purchase
Aug 9, 2020
Works great!
The pump is fantastic. It allows us to have the water empty outside. It is very efficient and quiet.
by
Recommended
Customer review from geappliances.com
Aug 9, 2020
Works Great So Far
No troubles with it so far. It looks sleek as well. Pretty easy to set up the pump.
by
Recommended
Customer review from geappliances.com
Aug 8, 2020
Dehumidifier
Could not get the pump to work, returned to seller. Have not replaced it as yet.
by
Customer review from geappliances.com
Aug 6, 2020
Very easy set and easy to use. Has a pump included to empty out the tray so you do not have to ke...
Very easy set and easy to use. Has a pump included to empty out the tray so you do not have to keep checking it to see if it is full. When the tray is full the pump turns on and empties the water.
by
Verified Purchase
Recommended
Aug 6, 2020
Very functional
Placed in basement of lakehouse. Works wonderful to eliminate musty odor
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Recommended
Customer review from geappliances.com
Aug 6, 2020
Quality
Product is performing as expected, user friendly, clean look and quite.
by
Recommended
Customer review from geappliances.com
Aug 5, 2020
Works great, but emits lots of heat....
Works great, but emits lots of heat.
by
Verified Purchase
Aug 5, 2020
A brand you can trust
Had all the features I needed, the built in pump works great.
by
Recommended
Customer review from geappliances.com
Aug 5, 2020
Great Humidifier
We had it up and running in minutes. Has done a good job reducing humidity in our house. Runs great!
by
Recommended
Customer review from geappliances.com
Aug 5, 2020
Excellent very quiet
Nice and quiet and great appearance. Also like the three speed settings
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Recommended
Customer review from geappliances.com
Aug 5, 2020
Great features quiet operation.
This unit is great so far. Love the quietness of the unit. Love the ability to set humidity level and the unit shuts off once it attains that level. A garden hose can be hooked up directly to drain and not have to empty the reservoir. There is even a pump option if you need to pump the captured water into another location. There are three speeds for the fan as well. Compared to the last unit I had this is far nicer.
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Recommended
Customer review from geappliances.com
Aug 5, 2020
Full Featured and Economica
Full featured easy to use unit with built-in pump. Has run reliably now for a couple weeks, and we are very please with its performance.
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Recommended
Customer review from geappliances.com
Aug 5, 2020
Love the automatic pump
Great Product ! Works as advertised and the auto pump is a great feature.
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Recommended
Customer review from geappliances.com
Aug 5, 2020
Dampness gone!
My husband purchased this model to use in his cabin as it had gotten a damp musty smell. It has worked wonders and is relatively quiet. I bought it for my Moms lower level. She loves it after one day.