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Customer Reviews for GE 5.0 cu. ft. Smart High-Efficiency Diamond Gray Top Load Washing Machine with SmartDispense, ENERGY STAR

Internet #302079637

Model #GTW750CPLDG

Store SKU #1002760311

  • SmartDispense stores and automatically dispenses detergent
  • Wirelessly control with your smartphone or smart device
  • Limited quantity

Customer Reviews

  • 4.3
    out of 1,735 reviews
  • 83%recommend this product
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Showing 1-30 of 1,735 reviews
Hate this washer
This machine does not wash clothes well and leaves residue on clothing no matter how little detergent I use. Even after rewashing a load with no detergent, the residue remains. The top load design simply doesn't work to clean the clothes without an agitator. The drum rotates, but the clothes basically stay where they are. Would not recommend this style of washer to anyone. Complete waste of money.
by
Response from GE AppliancesJan 30, 2023
Hi, Oh no! We're so sorry that you're having trouble with your washer. We certainly understand how frustrating it must be for residue to get all on your clothes. Please see the link below for the causes and solutions for soap not rinsing from clothes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992 If none of this works, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Thank you for choosing GE Appliances. Have a great day. - Tierra@GEA
    Washing Machine never filled properly
    Only had it for a few years not long enough that it should be broken. First wash it never filled proper amount of water to cover clothes we have to keep selecting "fill" until there is enough water to wash. Now it will not spin and drain. Never could place a large amount of clothes in the washer because the water fill issue. I have a friend who also have the same washer with the same issue of water not covering clothes water fill issue. I would not recommend this product.
    by
    Response from GE_Appliances Dec 20, 2022
    Hello- Thank you for reaching out. We can understand your frustration and are happy to help! Please try resetting the washer and see if this helps. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17391 All new washing machines manufactured today must meet Federal energy guidelines regarding the amount of water they can use. The minimum water used is 20.0 gallons and the maximum water used is 30 gallons. We recommend selecting Deep Fill to get the maximum amount of water into the tub. Also it's a good idea to , set the washer on "Bulky", close the lid, and let the washer fill uninterrupted. Another suggestion is to close the lid as quickly as you can because as the washer is filling, the basket will turn to ensure that all the clothing gets saturated with water. It's also a good idea to use the Deep Water Rinse, even if you aren't using Fabric Softener. We hope this is helpful. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
      Highly Recommended
      Huge and nice appearance. The washer and dryer are diligent.
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        • Recommended
        Works great however started rusting after 2 years
        We love the washer however the machine started to rust after 2 years. Below is a current picture. Machine is kept in an air conditioned room.
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        Response from GEAMar 21, 2022
        Hello, Thanks for reviewing your washer. It's great to hear that you love it, but we're sorry about the rust as we understand why this would be alarming. We took a look at your case and saw that you are working with our case managers and we encourage you to continue to work with us on this. We are grateful for your business and we are here to help when you need us. Wishing you the best, Kianna@GEA
          Useful
          Great product and no issues, my family and I have been able to maintain service.
          by
          Response from GE_AppliancesDec 13, 2021
          Hello there! We really appreciate you taking the time to reach out to us about your washer and are so glad that you and your family have been enjoying it. We are always here to help should you have questions about your washer, so please feel free to contact us any time! -Chris@GEA
            • Recommended
            Used for 18 months & still love it
            I’m 67 and have had many washing machines. I used to always buy Maytag, but my kids got me this GE. It is the best!!! Many cycles & water temps. Gigantic tub- I even do king size quilts & blankets. Everything come out spotless. Only drawback is that the tub is so big, I sometimes have trouble reaching down to the bottom for loose socks (I’m 5’4” with short arms). Step-stool & problem solved! Love, love, love the water station if you need to hand scrub something that’s extra dirty.
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              • Recommended
              Great Washer so far
              Great Features, tub is a bit deep for a short person to reach down into, that is the only negative so far. Can wash a very large load. love the feature of the detergent reservoir, automatically adds the correct amount for your load sizemakes it easy for this old man to do the wash, which makes the wife happy!!
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                • Recommended
                I expected better results
                This washer is or miss. I find that I often have to re-wash my clothes because it doesn't mix or move the clothes around enough. I've even found items that are completely dry because they stayed on top and never got pushed down and mixed in. I'm sorry to say I'm really disappointed with this purchase.
                by
                  Amazing machine features are on point !
                  amazing machine future is here. Quiet and quick and gets the clothes clean quickly
                  by
                    • Recommended
                    Easier
                    Its really cool washer, my family love it most, specially its easy to use with wifi
                    by
                      • Recommended
                      Love Love Love It!!!!
                      My old washer was off balance so I decided I needed a new set. And I looked at other major brands but these ones drew me in. And to tell ya the truth I do not regret my decision. They are awesome. I especially love that they are so quiet and efficient. The best washer and dryer I've ever owned.
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                        • Recommended
                        Quiet and Efficient!
                        Great for large bulky items such as comforters, coats, and large blankets. For nicer comforters, use the delicate wash cycle so it doesn’t snag or rip. The wash cycle is quiet and efficient. I love the auto-detergent dispense feature!
                        by
                          • Recommended
                          Mind blowing with all the features!
                          It so amazing absolutely love! So excited to have it in my home.
                          by
                            • Recommended
                            so far I am so impressed with this washer
                            so far I'm so impressed with this product, great quality, appearance and features
                            by
                              Gets it done!
                              We love our set! Size and features are exceptional!
                              by
                                • Recommended
                                DO NOT BUY THIS PRODUCT! WORST PRODUCT / CUSTOMER SUPPORT! I purchased this product back in Febru...
                                DO NOT BUY THIS PRODUCT! WORST PRODUCT / CUSTOMER SUPPORT! I purchased this product back in February 2019. We quickly learned this washer gets out of balance with anything other than shirts, socks, and underwear. It's so bad that it bangs up against the dryer and moves that 6 inches, sometimes knocking off the dryer vent. The unit, when out of balance, will move about a foot forward. It sounds like an elephant trying to escape a tiny room. GE, or their third party support, has been out 6 times. They replaced parts 2 different times, which I had to help the technician because he couldn't do it on his own. They have now idea what they are doing and they want to continue to come out and replace more parts, as if there's more to replace, which requires me to take even more time off. They will not refund or replace the unit. This unit is not even a year old. We had a GE washer for 9 years prior without issue. Their newer products are terrible and they will not support them. Sadly there's nothing Home Depot could do. DO NOT BUY THIS PRODUCT. DO NOT BUY GE.
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                                  3 found this review helpful
                                  Very cool features
                                  This appliance is great and fun to use. Didn't think I wanted the wifi feature, but it great to have. If you set it up in advance you can turn it on from anywhere, so when I get home I can take the freshly washed clothes and throw them in the dryer. And if I forget it messages me how long the wash has been done. I love the no agitator because it's not as hard on the clothes. This thing is fun to use.
                                  by
                                    • Recommended
                                    Our old GE exploded
                                    Our new washer is good but there is a few things we like our old one. 1) The lid was a soft close. Plus heavier feeling lid. On the new 1. My husband about broke the lid twice. Opening it and then closing. 2) The old 1 had indicators on how full/ empty your detergent and softener was. The new one don't. 3) The old one had 2 tanks. One each for detergent and softener. The new one dont. You have to fill the softener every time. Otherwise the new one works just like the old one. The only reason we got a new one was the old one blew its top off. It didn't shut off when it got out of balance.
                                    by
                                      • Recommended
                                      Easy to use and great cycle selections
                                      I was getting tired of having to guess whether my old washer was finished as well as had problems with bulky items. The wi-fi and app tells me when the cycle is completed and I can load items without worrying about off balance problems like plagued me with my olf easher.
                                      by
                                        • Recommended
                                        Worst Washing Machine Ever Owned
                                        This is by far the worst washing machine I have ever owned! They sell it with features that you are than told not to use. Automatic Soap Dispenser - Don't use it because your dark clothes will need to be washed two to three times to remove the soap. Automatic Fill Sensors - Don't use it. Use the Deep Fill dispenser or your dark clothes will need to be washed two to three times to remove the soap. They then recommend that you buy a product to "wash" your machine every month. The machine constantly becomes unbalanced and dances across the floor...even with something as small as a bath mat. Their suggested fix is to sell me the same product at a discounted price of more than $600 dollars. Thanks for nothing GE. I see a class action law suit in your future with the number of consumers who have had the same experience.
                                        by
                                        Response from GE_Appliances Aug 12, 2019
                                        Hello KMax - Thanks for your feedback. We're sorry to hear of this difficulty you are experiencing with your washer. Please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact We appreciate your feedback and look forward to hearing from you.
                                          I enjoy doing laundry now !
                                          I love all the features ! , esp the blue tooth that connects to Alexa , I love the smart dispense also , I love that’ my clothes takes less time in the dryer now , because of the washer, saves me money on my electric bill ! Thank you GE , for taking off some of the stress in my life !
                                          by
                                            • Recommended
                                            Horrible
                                            Unbalance from day one. Would find the washer in the middle of the laundry room daily. Put up with it. Tonight, alert says lid is up when it’s not so I open and close it again thinking it would just reset it but when I open the lid, the entire mechanism to the lid sensor falls off. Guess I have to go to the laundry mat to wash my work clothes for tomorrow.
                                            by
                                            Response from GE_Appliances Jul 29, 2019
                                            Hi Claire O - We're sorry to hear of this difficulty you are experiencing with your washer. Please reach out to us by email at the following link so we may review this situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact We appreciate your feedback and look forward to hearing from you.
                                              Washing machine is very efficient, quiet, user friendly, tons of features and settings. Makes lau...
                                              Washing machine is very efficient, quiet, user friendly, tons of features and settings. Makes laundry a snap. Additionally, Home Depot delivery and installation was outstanding. We would definitely recommend this product and purchase through the Home Depot.
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                                              • Verified Purchase
                                              • Recommended
                                              2 found this review helpful
                                              First off, it’s not noisy, not even by any stretch of the imagination. Way quieter then the May...
                                              First off, it’s not noisy, not even by any stretch of the imagination. Way quieter then the Maytag Bravos it replaces. Overall it’s a great looking machine and the operator interface is over-the-top awesome. It has many many features for its price point compared to other brands. So far I am loving everything about this machine to say the least!! What lacked in the Maytag that I am retiring is the fact that sometimes the Maytag would finish the load of laundry and not everything would’ve even seen any water.... And I wasnt over loading it.. This unit has a cascading waterfall that pours over the top of the laundry and you can clearly see that the laundry is all getting wet and getting cleaned. I would recommend this unit totally!
                                              by
                                                • Recommended
                                                3 found this review helpful
                                                Great investment
                                                Best decision I've made on a washer and dryer. I love it! It's quiet, it gets my clothes clean and it saves me on energy!
                                                by
                                                  Excellent
                                                  Excellent products for your home !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                                                  by
                                                    • Recommended
                                                    Best Washing Machine Ever!
                                                    The large capacity is simply wonderful. The amount and choice of settings is superb. There is a setting and enough capacity to wash anything that is machine washable. Our queen comforter fit nicely and washed without overloading the machine. I am very impressed and pleased with our purchase. Would highly recommend!
                                                    by
                                                      • Recommended
                                                      Amazing washer and dryer set!!!
                                                      Its an amazing set incredibly high tech and the quality is wonderful. Im very happy with them.
                                                      by
                                                        • Recommended
                                                        Love the WiFi feature
                                                        Love the way it cleaned and the WiFi is nice with the app that lets you know your cycle is complete
                                                        by
                                                          • Recommended
                                                          It’s ok!
                                                          Was excited to purchase the machine because it had Wi-Fi and a deep drum. Wi-Fi is useful. The agitation is not good so a lot of the clothes don’t even get wet or it leaves residue in clothes. It is also loud.
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                                                            Showing 1-30 of 1,735 reviews