DO NOT BUY THIS PRODUCT! WORST PRODUCT / CUSTOMER SUPPORT! I purchased this product back in Febru...DO NOT BUY THIS PRODUCT! WORST PRODUCT / CUSTOMER SUPPORT! I purchased this product back in February 2019. We quickly learned this washer gets out of balance with anything other than shirts, socks, and underwear. It's so bad that it bangs up against the dryer and moves that 6 inches, sometimes knocking off the dryer vent. The unit, when out of balance, will move about a foot forward. It sounds like an elephant trying to escape a tiny room. GE, or their third party support, has been out 6 times. They replaced parts 2 different times, which I had to help the technician because he couldn't do it on his own. They have now idea what they are doing and they want to continue to come out and replace more parts, as if there's more to replace, which requires me to take even more time off. They will not refund or replace the unit. This unit is not even a year old. We had a GE washer for 9 years prior without issue. Their newer products are terrible and they will not support them. Sadly there's nothing Home Depot could do. DO NOT BUY THIS PRODUCT. DO NOT BUY GE.
by Mike