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Customer Reviews for GE 50 pt. Dehumidifier for Wet Rooms up to 1500 sq. ft. with Built-in Pump in Grey, ENERGY STAR

Internet #312405825

Model #APEL50LZ

Store SKU #1005131176

  • Removes 50 pts of moisture per day-for wet spaces or basement
  • Built-in pump allows water to be conveniently drained
  • For use in 1500 sq. ft. or approximately 30'x50' Rooms

Customer Reviews

  • 4.2
    out of 217 reviews
  • 52% recommend this product
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Showing 1-10 of 217 reviews
Worked for only three days
I purchased this because I moved to the Seattle area and a contractor recommended a dehumidifier to reduce moisture downstairs. Previously, I've appreciated GE products and always bought them through Home Depot; however, this one has proved to be a disaster. It worked for approximately three days and then the display malfunctioned, showing partial numbers that didn't change when the buttons were pressed. Also, except for the power button, the other functions were no longer available. When the fan dramatically increased speed and then slowed, I gave up and contacted GE. On October 8th, I spoke to two agents, and the second one promised that a new dehumidifier would be sent to my house within 5-7 business days followed by a box to return the original. Neither arrived. I've been on long holds with GE since to no avail. The recording advocates choosing the call-back option, but no one calls back. I'm on hold, probably sixth time, to find out where to return it. If I receive no satisfaction, I'll contact my Credit Card company to dispute the charges. This is a real shame, as they used to be a solid American appliance company.
by dehumidifiermalfunctin
11 people found this helpful
Works a Promised
Bought to replace DeLonghi that stopped pulling water after 3-4 years. Appears to be a consistent theme no matter the brand. Bought extended warranty for 45 from HD. Anyway - basement odor gone in one day. Humidity level now at 50 percent. Drain pump routed full length to washing machine drain - all good so far. One point though —- The unit does not immediately shut down when the bucket is removed as described in the instruction manual. When removed the compressor shuts down and the fan will continue for 3 minutes or so. Appears to normal operating procedure. Found issue in a 2013 post re a Kenmore. Finally someone pointed this out and it applies here too. After 7 years you’d think they would revise instructions (kenmore, GE I believe made by same company). Anyway pump works and that’s critical for me. I recommend the product.
by fokrab
6 people found this helpful
Works great. Really does the job keeping humidity in check in our bathroom. Pump works great too,...
Works great. Really does the job keeping humidity in check in our bathroom. Pump works great too, no more emptying the bucket twice a day. Just need to remember to properly clean the bucket a couple times a month. I ran the water discharge line into the toilet bowl, so when the seat is down you don't even know it's there. One tip if you do this, secure the line to keep the force of the water discharge from working the line out of place. I used a zip tie to secure the line to the toilets water inlet hose, but will probably make a plastic clamp from a milk jug to fasten it to one of the toilet tank bolts one of these days. The dehumidifier discharge line is thin but made from a stiff material so it can't make sharp 90 degree bends, but it is flexible enough you can route it as needed to get to your drain, and the hose that comes with it is generous in length.
by schidTexas
3 people found this helpful
Works well and even came with a pump hose!...
Works well and even came with a pump hose!
by Andrew
Response from GE AnswersApr 13, 2021
Hi there, thanks for your review and for choosing GE Appliances. We love to hear that your dehumidifier is working well and that it came with a pump hose! If you have any questions about your unit, feel free to reach out to us at our social pages. Take care, Emily@GEA GE_Appliances
It’s not working. Something to return....
It’s not working. Something to return.
by Disappointed
What a huge difference this has made in our basement....
What a huge difference this has made in our basement. Much better than expected!
by Denise
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Missing 16 foot hose that was listed to be included...
Missing 16 foot hose that was listed to be included and store not able to supply
by HomeDepotCustomer
Handy to know level of humidity in the house. ...
Handy to know level of humidity in the house. Works very well, and I am completely satisfied.
by Faye41
by HomeDepotCustomer
Showing 1-10 of 217 reviews