EASY TO INSTALL,LOOKS GREAT AND HAS EVERYTHING WE WANTED IN IT
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Recommended
Customer review from geappliances.com
Dec 23, 2021
We're still getting used to this but so far it...
We're still getting used to this but so far it is easy to clean. It heats as promised. I cannot figure out how to cook for just a few seconds. If you push 2, it will automatically cook for 2 minutes. I only wanted 20 seconds. So, if I want it to cook for less than a minute I have to stop it manually.
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Dec 23, 2021
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Dec 22, 2021
Good purchase
Nice microwave, fits and works as advertised and expected.
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Verified Purchase
Recommended
Dec 20, 2021
I love it! Great features and love design!...
I love it! Great features and love design!
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Dec 17, 2021
I love my new GE microwave, it more than meets...
I love my new GE microwave, it more than meets my expectations. It has many options that I didn’t have on my previous microwave. It’s easy to clean and maintain.
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Dec 7, 2021
Nice Microwave
Very nice microwave. Love the slate color and the features.
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Recommended
Customer review from geappliances.com
Nov 23, 2021
Great Features!!!!
Great features, great appearance. It was easy to install
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Response from GE_AppliancesNov 23, 2021
Hi, Thanks for the excellent 5 star review! We're so happy to have you in our GE Appliances family and your business is truly appreciated. It's great to hear installation was a breeze and that you're enjoying the beautiful appearance and terrific features of your new microwave. Please know anytime you have questions or concerns, we'll be here to help. Have a great day! - Sharon@GEA
Recommended
Customer review from geappliances.com
Nov 15, 2021
Main panel went out after less than a year.
Thankfully MW still under warranty ! Then lights under oven went out(no under warranty. Ordered lights and thankful we were able to install them ourselves. Old Kenmore MW lasted almost about 20years before quit working.
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Customer review from geappliances.com
Nov 12, 2021
All sensor cooking stopped working less than 2 yrs
The sensor cooking stopped working after less than 2 years.
Installed October 2019. No sensor cooking (for example, you cannot use it to cook potatoes or popcorn) will work by September 2021. The other cooking methods work okay. It will alert you to clean the filters about every other month with our daily use.
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Response from GE AppliancesNov 15, 2021
Hi there,
Thanks for taking the time to reach out. So sorry to hear about the issues that you've had with your microwave's sensor functionality. We can understand how that would be frustrating for sure.
Know that one of our agents will be reaching out via email to investigate further soon.
All the best,
Michael@GEA
Customer review from geappliances.com
Oct 6, 2021
Perfect for our dream kitchen!
Love the style, size and color. Hope it holds up as well as our previous GE appliances did (20 years)
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Recommended
Customer review from geappliances.com
Oct 6, 2021
Delivery on time, and installation took only 15 minutes. Impressive....
Delivery on time, and installation took only 15 minutes. Impressive.
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Oct 5, 2021
We installed in and it hasn't worked right from the...
We installed in and it hasn't worked right from the very 1st day. :( The feature buttons don't work and it powers down because it gets too hot inside. GE is sending us a new one but how inconvenient this is. EVERYTHING is on back order these days. We waited 8 weeks for this one and now we have to wait again. UGH!
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Response from GE AnswersOct 7, 2021
Hi there, thanks for taking the time to leave a review. So sorry to hear that your new unit malfunctioned and was not working as intended. We can understand how this would be frustrating especially since you waited so long for the first model. We do hope that your replacement arrives soon so you can get back to cooking. Best wishes. -Michael@GEA
Sep 23, 2021
Works great and looks great...
Works great and looks great
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Sep 23, 2021
Beautiful inside material
We love the easy cleaning on the inside of the microwave.
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Recommended
Customer review from geappliances.com
Sep 21, 2021
Failed to install product, no communication.
Ordered online with installation. No one contacted me about the install process. The technician that delivered it was the installer. Again no communication from Home Depot. The technician could not install the unit. Home Depot could not help finding an installer. Had to do it myself. Home Depot did credit me back the Installing charge and the delivery charge.
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Verified Purchase
Sep 7, 2021
Adora for the win!
Love our new microwave, especially the power of the vent fan as well as the steam cleaning option. Looks great with our other Adora appliances too!
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Recommended
Customer review from geappliances.com
Sep 7, 2021
LOOKS GREAT
WORKS GREAT AND LOVE THE LOOK WOULD RECCOMEND. VERY SHARP
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Recommended
Customer review from geappliances.com
Sep 4, 2021
Great Features
The options are multiple, and larger turntable. Easy to use.
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Recommended
Customer review from geappliances.com
Aug 28, 2021
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Aug 28, 2021
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Aug 27, 2021
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Aug 27, 2021
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Aug 27, 2021
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Aug 12, 2021
Great product.
Just installed the product but I have all ways have bought GE products. GE's products last, no issues, durable and quality.
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Recommended
Customer review from geappliances.com
Jul 30, 2021
This microwave worked for exactly 2 days until a loud rattle started behind the control panel. Th...
This microwave worked for exactly 2 days until a loud rattle started behind the control panel. The next day, the rattle was gone and the unit would run quieter than the first 2 days, as if the internal fan (Not exhaust fan) stopped working. After 5 minutes of cooking at 100% power, the unit went dark. The light would not even come on after opening the door. I had to keep it unplugged for at least 5 or 10 minutes before it would come alive and run quietly (no fan) for another 5 minutes until it went dark.
My 1 star review is solely based on the unit not working after 3 days. Below, I describe my attempts to resolve this issue. At this time, I believe the support, or lack thereof, deserves ZERO stars.
I ordered the microwave from homedepot.com and not a store. Because of that and the fact it stopped working 48 hours after delivery, homedepot.com would not replace it or offer a refund. It is now in the hands of GE, which suggested I take it to my local store for a replacement. This is an online only item. My local store does not carry this unit.
I wrote this review while being on hold with homedepot.com as they attempt to contact GE support. This is my 4th call regarding the microwave.
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Response from GE AnswersAug 5, 2021
Hello - Thanks for your review. We are sorry to hear your microwave stopped working so soon. We also would like to apologize for any poor customer service that you've experienced, this isn't what we want for our consumers. Please contact us directly on social media. We'll be happy to look into this further for you. We apologize for any inconvenience it has caused. Olga@GEA
Jul 29, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 29, 2021
3 year lifespan??
Installed this about 3 years ago when we remodeled a VERY dated kitchen (circa 1968, Kenmore electric cooktop and double electric oven in beautiful Harvest Gold). This oven rarely got used every day. Maybe a breakfast sandwich in the morning...no kids in the house, so, that should have tripled its life expectancy.... Nope. "Manu" Date of Sept 2017, no longer cooks.....everything else seems to work (ie lights, vent fan, carousel....)
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Jul 28, 2021
DVM7195EKES dead after my purchase,
Ok, I bought this unit along with a bunch of other GE appliance on Date Ordered
November 30, 2019
The unit looks as good as new and does not heat. Something inside of the unit starting burning Wires, you could smell them
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Response from GE AppliancesAug 2, 2021
Hey there,
Thank you so much for sharing your experience with us! We're awfully sorry to hear that your microwave is not heating and making a burning smell. We truly understand how devestating that is. We would encourage you to schedule a service appointment to have a technician resolve the issue. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if there's anything you need! Mike@GEA
Customer review from geappliances.com
Jul 28, 2021
Works great, programming on the display is more complicated. Delivery...
Works great, programming on the display is more complicated. Delivery was delayed a couple extra days but overall very pleased with this purchase.