Hi RickB, thank you for sharing your valuable feedback with. We are very sorry to hear about the flickering issue you had experience with the Enbrighten 24 in LED Direct Wire Under Cabinet Light. For this light to flicker or pule is certainly unusual, and we apologize for the inconvenience. We would love to work with you directly to resolve your issue as soon as possible.
At your earliest convenience, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (438885) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (438885) in the subject line. We look forward to helping you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)