Hello Russ, thank you for your review. We apologize that our product did not meet and exceed your expectations. We always value customer feedback and ways to help improve future experiences with our products. We did make sure to include how many batteries this device requires in the product overview, and we also stated that the batteries are not provided. If you are looking for a lighting product that is not battery operated, we have plenty plug-in style or direct-wire devices.
If there is anything we can do to improve your overall experience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 597713. Thank you and have a great day!