This is my second recent washer by general electric; I returned the first one after three months because it was too harsh on my clothes, that model had a single action agitator, this model has a much gentler dual action one. Overall, I am very happy with this washer, its cleaning performance outpaces my last washer, a high-end Samsung. The dual-action agitator is much different than dual actions of the past; this model features low profile fins at the bottom, that with which, enables it to use less water during a cycle. You do not have to use less water, but it is an option. If you wish to fill the tub up, you can do so via the load size selector knob. The machine is not too loud, but it does sound different than washers of the past, so you may think it sounds strange. In all, this machine washes good, clothes are clean but not overly stretched. I believe this machine has the potential to last 15 years or more with due care. Both my friend and my aunt have this machine, and they both love it—same model GTW465ASN1WW.