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  • not to bad
  • December 28, 2015
  • Recommended Product

I ended up purchasing this product from Home Depot only because of the price of $449.99, even though when I came into the store they upped it to $499.99, and I had to email a complaint to the district office to get the lower price. Easy install if you do your homework and read and watch videos online will help a lot. All manuals for this type of units are the same. I learned not to do all install at the same time, but, install the flex lines before the purchase of the unit and buy a 1 inch by 2 inch closed screw in to connect the 1 inch flex lines together to make a closed loop for the water to be able to stay on until ready for install. Also, the manual is wrong about when you remove plastic shipping plug and wire from the valve outlet. Yes you need to unplug it and inspect it, but if you do not plug it back in, then your display will not let you read your gallons per minute on the unit, Even though I emailed this question to GE, they replied it does not need to be plugged in only for shipping, but their repair line I called said different and were right. Not sure how good this item is only been 5 days since install, but I am not going through 3 to 4, 40 pound bags of salt a month anymore like my Fleck softener I had for 10 years. And I like the way it gives you heads up on salt left until needed change, before, you found out in the shower and the hot water goes out. I have 3 bags in here and 54 days left to add more, love it.

Pros Looks Great, Convenient, Nice Design, Easy to Use, Takes Less Space Cons needs updated manual.

Video & Photo

  • DIY

anubianway

Las Vegas
45 to 54, Male
4 out of 4 people found this helpful
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By: anubianway
  • Water softner worked and was not hard to install
  • August 17, 2016
  • Verified Purchase & Recommended Product

The softener was not hard at all to install, I was concerned about the O-rings and the plastic clips.In the end they worked just fine and made the install very easy. I did use the flexible connector that HD sells and I had the unit installed in no time. The only suggestion I would have is if they made it so the discharge pipe could be run 9 feet above the floor, I would have been able to run it over the garage and then down into a utility sink that is on the other side of my garage. But it worked fine I just built a dry well outside a few feet from the house and discharged the water into that. I had the unit shipped to my home, the fact that it was no charge made it so much easier since the unit is not a light weight, and only had to move it a few feet to where it was installed.

Pros Easy to Use, Looks Great
  • DIY

LN

65 or over, Male
4 out of 4 people found this helpful
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By: LN
  • Outstanding product!!!
  • February 13, 2016
  • Recommended Product

This unit was extremely easy to install and setup. The simple design of the bypass valve allowed me to remove three (3) separate valves which were no longer necessary. Addtionally, the size of the salt reservoir means I don't need to add salt to the machine constantly...

Pros Looks Great, Convenient, Nice Design
  • DIY

Mac

Annville, PA
55 to 64, Male
4 out of 4 people found this helpful
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By: Mac
  • So far, so good. Easy to install with shark bite fittings and flexible lines. Able to handle th...
  • March 28, 2017
  • Verified Purchase & Recommended Product

So far, so good. Easy to install with shark bite fittings and flexible lines. Able to handle the extremely hard water of south Texas.

ManWithNoName

4 out of 4 people found this helpful
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By: ManWithNoName
  • This softener was easy to install and program. The only problem was that because of not doing eno...
  • February 09, 2017
  • Verified Purchase & Recommended Product

This softener was easy to install and program. The only problem was that because of not doing enough research I have a softener that has too much capacity for my needs. GE used grains per gallon as a hardness scale. When I called my city's water provider and purchased my own water test, they both used the parts per million scale although neither stated what scale they were using. Because of it being too large it took a very fine hardness setting adjustment over a period of days to prevent scale build up while at the same time the water not having a salty taste. Luckily, this softener is very easy to adjust the program on, so I am very happy. My bad, not theirs.

  • Top 500 Contributor
  • DIY

puttputt

55 to 64, Male
4 out of 4 people found this helpful
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By: puttputt
  • Great, for 3 Years
  • April 26, 2016
  • Recommended Product

It was easy to install, very compact, didn't waste much water. Flashing light warning of low salt came on last week. Bought salt (200 lbs) filled it up. Tried to reset salt level indicator, and it wouldn't work. Called tech support, no wait, stateside CSR answered, no accent. She talked me through everything I already did, and came to the came conclusion I did; circuit board DOA. Replacement board = $350. I said, that is pretty stupid. She said she agreed. Today it says "4 days left." I asked her if it will still work after 4 days or will it shut down thinking the owner is too dumb to put in salt. She said she thought it may keep working or it may shut down. So...I will wait 5 days. If it continues to work, I will just have to keep my eye on the salt level. If not, it makes more sense to pay $500 for a new one and get all new parts. Them main problem will be to get the salt out of the old one so I can move it!

Pros Looks Great, Takes Less Space Cons defective board
  • DIY

SgtRock

Apache Junction
65 or over, Male
4 out of 4 people found this helpful
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By: SgtRock
  • Wonderfully efficient for Arizona hard water. We bought online and picked it up, which was seamle...
  • April 18, 2017
  • Verified Purchase & Recommended Product

Wonderfully efficient for Arizona hard water. We bought online and picked it up, which was seamless. We're using it for a family of 3 adults and 1 teen. Our water is so soft. It tastes and feels great and the recharge cycle is minimal compared to our previous 9 year old GE 30,000 grain unit. The only issue we had was installation; we had to buy pipe and solder since the space between the old hook up and the new was substantially different. It hadn't occurred to me that the hook up may not be universal and the dimensions weren't listed online. If I did it again, I'd measure my existing unit and compare it to the new unit before I took it home to save the additional trip for supplies. Bottom line, we love it!

AAustin

4 out of 4 people found this helpful
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By: AAustin
  • This softener works well, but did not ship well. So far I'm very happy with how it's functioning....
  • April 26, 2017
  • Verified Purchase & Recommended Product

This softener works well, but did not ship well. So far I'm very happy with how it's functioning. It made a big difference in our water. We were not even bothering to use our dishwasher because of the film our water left on glasses. Now they come out crystal clear! The resin tank was shifted during shipment, luckily I'm mechanically inclined and was able to take the entire unit apart to reset the tank in it's proper position. The o-ring leaked at the top of the tank as well, and it took me a few days to figure out what was going on. The brine tank was filling with water from the leak. Once I found the leak, and re-seated the o-ring, the leak went away and all is functioning well.

Video & Photo

Slapshot

4 out of 4 people found this helpful
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By: Slapshot
  • Purchased this in lieu of a Culligan system. Much cheaper. Install was relatively easy since the ...
  • November 08, 2016
  • Verified Purchase & Recommended Product

Purchased this in lieu of a Culligan system. Much cheaper. Install was relatively easy since the previous homeowner had a Culligan rental unit in the house. Total install took about 1.5 hours, including a trip to Home Depot to buy some PVC adapters to fit to existing pipes. I have a family of 5, and we have had this softener about a month. We put the initial six bags in and so far we still have another 20 days of salt. Based on the numbers we should only have to add one or two bags a month now that the initial system flush is done.

Adam

4 out of 4 people found this helpful
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By: Adam
  • Working great
  • April 02, 2013
  • Verified Purchase & Recommended Product

This is the first water softner in our 40 year old home. In just one week, I can see the difference in the look of sinks, toilets, drains, clothing, etc. I ordered the softner on line and picked it up at the store. No waiting, no mess. Great job. Had a professional plumber install it for us.

Pros Easy to Use, Easy to Clean, Convenient

sparta49345

Sparta, MI 49345, USA
65 or over, Female
4 out of 4 people found this helpful
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By: sparta49345