Hello Kareni, we are very sorry to hear of your less than satisfactory experience with our GE Motion Activated LED Night Light. As the manufacturer, we continuously strive to maintain high quality products that provide complete customer satisfaction. We would love to have the opportunity to work with you directly to resolve this issue as quickly as possible.
At your earliest convenience, please give us call between the hours of 7AM – 8PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Tech Specialist with your personal ticket number 363454, so that we can resolve your issue promptly. If you’d prefer to email, our contact is bz@byjasco.com and please include your personal ticket number (363454) in the subject line. We look forward to assisting you in resolving this issue.