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Customer Reviews for GE Profile 27 in. Double Electric Wall Oven with Convection Self-Cleaning and Built-In Microwave in Stainless Steel

Internet #207025746

Model #PK7800SKSS

Store SKU #1004671427

  • Easy to operate with glass touch controls
  • Convection microwave circulates heat for high-quality results
  • Convection system that uses a third heating element and fan

Customer Reviews

  • 4.5
    out of 675 reviews
  • 87% recommend this product
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Showing 1-30 of 675 reviews
Great Product
We love this microwave and oven combo. Use it 4 times per week.
by
    • Recommended
    VERY HAPPY ... Combination Microwave/Wall Oven
    Just getting acquainted with my Combination Microwave/Wall Oven. So far I have found it to be easy to understand and easy to find settings I need and/or am interested in. Just trying now how to figure out to reach the back of my Microwave should I need to clean off the back wall. Should I take the door off? If so, please let me know how to do that if you would.
    by
      • Recommended
      easy
      A big upgrade and an excellent purchase . Wife loves how fast it gets to temp. and recovers after opening the door. Good lighting easy to operate.
      by
        Beautiful
        It's a great looking microwave/oven. It was installed today, and I am sure that we will enjoy it very much. Easy to use and it is very user friendly.
        by
          Good oven and microwave, confusing control panel
          The oven and microwave work very efficiently and cook things well. It fit perfectly in the space the previous Hotpoint oven/ microwave occupied. The touch control panel is taking a lot of time to figure out how to control the oven and microwave. "Shortcut" features add to the confusion. You have to forget everything you knew and "DO IT MY WAY". Did the control panel designers actually talk to people that would have to use this combination to cook something?
          by
            Great appliance
            This is a great appliance. It's super easy to use, multi-functional, and convenient.
            by
              A little complicated at first to get use too.
              I like my GE Microwave/Oven. Product is working good. However it was damaged on the top when received. The delivery/installation tech tested it for performance, and the indention did not interfere with performance. He also took a picture, stating we should be able to get some money back if we keep it, and he would send picture and paper work to GE. Since then I have not heard back regarding the issue. I would appreciate an update.
              by
              Response from GE Appliances Sep 14, 2023
              Hello - Thank you so much for taking a moment to connect and share your review. We're really sorry to hear about the delay in communication. We are going to have one of our agents get in touch over email, this way we can collect some additional information and offer some guidance. If you don't notice a message soon, we suggest checking your spam or junk folder. We look forward to hearing from you. - Jonathon@GEAppliances
                Great
                It absolutely does exactly what it says. No regrets!
                by
                  Great purchase
                  Great appliance and it looks great too. Love the warmer feature it keeps food ready for meals.
                  by
                    Profile Oven
                    It works and can read time and temperature (previous oven wouldn’t show numbers)
                    by
                      Fan makes ghastly noise
                      Just installed unit. Huge problem. The fan sounds like a motorcycle revving. We live in a peaceful place. Last thing we desire is an alliance that comes with an urban noise issue. Very disappointed.
                      by
                      Response from GE_AppliancesAug 7, 2023
                      Hello, We appreciate you taking a moment to get in touch and leave a review. When using the oven on your range or wall oven, you may hear the sound of a fan running. This is normal. Many ovens offer convection cooking features so they will have a convection fan inside the oven. Cooling fans are a part of the design of many ranges and wall ovens. They help to keep the components or controls from getting too hot. Below is some information about fan noise and operation. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16945 Please feel free to reach out with any other questions or concerns you may have. -Charlie@GEA
                        So far, so good
                        Hard to really rate as the appliance was just installed. Have only used the microwave as of yet, but so far so good. It looks great.
                        by
                          Great!
                          LOve it all but the microwave does not heat as fast as my other one but still good. The lower oven is excellant and right on with the temperature. Love both.
                          by
                            Thoughtful User Interface
                            We read many reviews about the two ovens and got mixed reviews....had other "Profile" series products from GE, and enjoyed....came to conclusion that many of the negative reviews were more likely "operator error" or "hasty judgement". Your products are "sophisticated" and require some "logical thinking" and "patience" while learning...we can handle that...love the ovens..
                            by
                              • Recommended
                              Easy to use and keep clean!
                              We love our new GE Profile combination oven & microwave - the microwave is quite large & easy yo use! We love the ease of the slide out shelving in the oven and the convection feature!
                              by
                                • Recommended
                                good unit
                                Like the unit but dont like that you cant set the microwave to the minute.
                                by
                                Response from GE_AppliancesJul 27, 2023
                                Hi there, Thank you for taking the time to leave a review on your new GE Profile Series combination convection/microwave oven. We are pleased to hear that you are enjoying the appliance thus far, however, we are sorry to hear that you do not like the operation of the microwave cook time. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer. Thank you for your review! -Devin@GEA
                                  Loaded with features
                                  Only had the combination Microwave-Convection Oven for a few days but LOVE it so far. Loaded with features, more than was told to me when purchasing. Replaced a 38 year old similar GE combination unit with only minor cabinet modifications (1/2 inch cut on width) before installer was able to slide the new unit in place. Also VERY pleased with installer (Sam Johnson) who was professional and took his time to not damage anything else as he did a perfect installation.
                                  by
                                    • Recommended
                                    looks great in our kitchen
                                    Love it! It looks great in our kitchen. We are still learning all the bells and whistles. :) We did have an issue with installation and had to hire someone to make an adjustment to make it fit. I have submitted the required paperwork for the "Fit Guarantee" program.
                                    by
                                      Sturdy and Intuitive
                                      Obviously sturdy. Intuitive to use. It's what we have come to expect from GE Profile. We were given pause by GE's Cafe line, which has fancier colored graphics, a halogen oven within the microwave, built-in recipes and a few other differences, but this suits us and matches our Profile dishwasher.
                                      by
                                        • Recommended
                                        Beautiful and stylish.
                                        This unit is beautiful and stylish. Just installed and getting to know how to use it. I love the easy pull out rack, so smart. The pull down microwave handle is a plus as well. We needed a specific size to retrofit within our existing kitchen cabinetry and it is perfect. Thanks
                                        by
                                          Thanks GE for manufacturing 27" ovens!
                                          Great that GE is manufacturing 27" ovens for older houses. Definitely an upgrade from my older GE with many more features at your fingertips. Learning curve to familiarize yourself with new selections. Luckily I am tall so I don't have difficulty using microwave with door that drops down vs swings open to the side.
                                          by
                                            Easy Control's
                                            I love the way this looks. Easy wipe down clean up. Can't wait to use the convection for the first time.
                                            by
                                              • Recommended
                                              looks good
                                              i wish the knob that controls the temp didn't do it 15 seconds increments, and there was something that would let me know when the lower oven has reached the right temp.
                                              by
                                                the microwave temperature adjustment only goes in 15 second increments
                                                by
                                                Response from GE AppliancesJun 27, 2023
                                                Hello, Thank you so much for taking the time to post this review. We appreciate the feedback and we hope that your new wall oven is working well for you. Your comment is extremely important and will be considered by our product design team, as we are always looking for ways to improve. Have a good day. - Tierra@GEA
                                                  Great features
                                                  Ease of use Appearance Like the digital settings on the oven
                                                  by
                                                    Super easy to use features.
                                                    Love that it is so user friendly. Advanced technology without the hassle. Beautiful to look at.
                                                    by
                                                      Unusable microwave - do not buy!
                                                      The microwave only allows settings in 15 second increments. Seriously? Avoid unless you want to buy another small countertop microwave to handle 20 seconds etc. How could a company like GE do something so I’ll advised.
                                                      by
                                                      Response from GE AnswersJun 22, 2023
                                                      Thanks for sharing your feedback. We hate to hear that you're having trouble with the microwave feature. You do have the option of cooking by time with this unit, and you can add 30 seconds if needed. To so this, you can press the Add 30 Sec pad for 30 seconds of microwave cooking time. Learn more about this on page 10 here: https://images.thdstatic.com/catalog/pdfImages/a4/a48af628-1e42-4f04-8ec7-0f3c80831f01.pdf. Let us know if you have any additional feedback. All the best.- Kianna@GEA GE_Appliances
                                                        Looks good and works great!
                                                        The new GE wall oven is working great now that I have figured out the controls. I like that all the controls are in one area rather than separate for the microwave and the oven. I don't know if I will ever bake in the microwave part, but it's good to know I can if necessary.
                                                        by
                                                          Wall ovens
                                                          The wall ovens were installed only a few weeks ago. I am still adjusting to the features. I have to rely on the manual to understand how they function, but so far I am satisfied with them.
                                                          by
                                                            good and bad, but expensive considering the bad
                                                            The microwave and convection oven look good, fit well into the cabinet from which our old micro/oven was removed (this was the primary limiting factor on selection of this appliance) and have very intuitive controls. The new one is much improved in appearance and style and more features that do work well on first use. However, about 10 days after installation the lower oven stopped working altogether. The serviceman took it apart and checked every electrical connection but eventually decided that there had been some software update which came out in the past month and which had not been incorporated before installation. He reset the codes and the oven now works again. I am not convinced that this will be the end of vaguely-explained electrical failures with this appliance and I feel greatly relieved that I did buy a 5 year warranty.
                                                            by
                                                            Response from GE_AppliancesJun 19, 2023
                                                            Good afternoon, We so sorry to hear about the issues you've experienced with the wall oven. We are happy to hear that technician was able to come out and fix it and we hope this unit delivers a great cooking experience. We’re confident that you’ll be able to enjoy your new wall oven for years to come and feel free to reach out anytime if there’s any way we can be of assistance. -Charlie@GEA
                                                              Showing 1-30 of 675 reviews

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                                                              Wall Oven Size

                                                              27 in.

                                                              27 in.

                                                              27 in.

                                                              30 in.

                                                              Oven Cooking Process

                                                              True Convection

                                                              Steam Oven

                                                              True Convection

                                                              Air Fry, Convection, Standard, True Convection

                                                              Oven Features

                                                              Broiler in Oven

                                                              Delay Bake/Delay Start

                                                              Broiler in Oven, Hidden Bake Element, Oven Temperature Probe

                                                              Standard Features Only

                                                              Cleaning Type

                                                              Self Cleaning

                                                              Self Cleaning

                                                              Self Cleaning

                                                              Self Cleaning

                                                              Appliance Series

                                                              GE Profile

                                                              Bosch Benchmark