Love the idea, but the metal end isn’t long enough....
Love the idea, but the metal end isn’t long enough. After screwing this in, we had to physically press in on it to get it to work with low voltage LED lights. We initially thought it was the housing, but did the same thing in another outlet.
Response from Tech SupportNov 30, 2020
Hello Mitch, thank you for providing your feedback and letting us know about the issue. This is certainly something that we did not expect to occur, and has not been an ongoing issue. We are committed to making this right and we hope that you will give us an opportunity to discuss your unsatisfactory experience with our product. Please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 579680, so that we can resolve your issue promptly. Thank you and have a great day!
Nov 19, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
Nov 2, 2020
Simple, but quality item...
Simple, but quality item
Aug 14, 2020
Simple to use- reliable no moving parts to wear out- one step installation- no maintenance requir...
Simple to use- reliable no moving parts to wear out- one step installation- no maintenance required...