Customer Reviews for GE Profile 1.1 cu. ft. Countertop Microwave in Stainless Steel with Sensor Cooking

Internet #204633793

Model #PEM31SFSS

Store SKU #1000032242

Store SO SKU #1000026648

  • Turntable on / off feature
  • Sensor cooking controls - Automatically adjusts time and power
  • Weight and time defrost

Customer Reviews

  • 2034 Customer Reviews
  • 4.1 out of 5 stars overall
77% of customers recommended.
Overall Ratings
5star-icon(954)
4star-icon(536)
3star-icon(281)
2star-icon(142)
1star-icon(121)
Attribute Ratings
EnergyEfficiency
3.6
Features
3.4
Quality
3.3
Value
2.8
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Omaha, NE
Perfect size!
Customer review from logo
I have an old kitchen with steel cabinets. I replaced an old, huge hood style microwave with this one. The size is absolutely perfect. It is not as powerful as my old unit. But it has not been an issue. I did put it over the cooktop. I have a ceiling vent fan.
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Reno, NV
Great features
Customer review from logo
Our new GE replaced the exact same Model Microwave we had installed 15 years earlier which would still be working if our son hadn’t place his snow mittens which were ladened with metal inside of them. Although they look identical, this new one had so many features the older model didn’t. We use it every day.
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Westchester, New York
Good performer
Customer review from logo
Good performer Great size 4 most jobs and reheating
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Good choice
Customer review from logo
The large capacity and instant cook features made this a good choice! With the trim kit it was an easy installation for this all thumbs handyman. I only wish that it was an 1000 watt instead of an 800 watt.
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Nashville
Everything I want in a compact
Customer review from logo
This is a special size, one of a kind only made by GE. I replaced a another ten year old GE Profile.
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Western Massachusetts
GE microwave
Customer review from logo
This is our second purchase of this model to replace a built in unit. The first unit developed an electrical problem. I did not explore a repair due to my fear of a possible house fire. This unit has adequate size and power for a home kitchen application. My wife “loves it.” The controls are easy and simple. The glass plate included is durable. It is attractive and complements our other black colored appliances.
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Failed
Customer review from logo
Went on for a few seconds now nothing works. No power to the unit.
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LaGrange, Illinois
Unhappy
Customer review from logo
The keypad is very difficult to see because the numbers and letters are too small and they are not white or wide enough. This also makes it hard to press within the space especially if you have arthritis. Also, it takes too many unnecessary steps to program .
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Response from GE_AppliancesDecember 23, 2020
Hi EviH - Thanks so much for your valuable feedback. We're so sorry to hear of the difficulty you're having with reading the numbers and letters on your microwave keypad and understand how this would be frustrating. We'll be sure and share your comments with our microwave design team as part of our ongoing commitment to improve quality. - Sharon@GEA
Winnetka, IL
Looks good and sounds ... VERY quiet
Customer review from logo
Looks great with the trim kit. Goes well with our other GE appliances. Trim kit wasn't the easiest installation, but I'm no pro and still got it done in one evening. VERY quiet microwave. Performance great so far. Fits in the space if the older model (after creating an extra inch of depth to work with).
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Murray, Utah
Quiet microwave!
Customer review from logo
The microwave works great and is very quiet. Although we would have preferred a sleeker design, the features sold us. Very quiet and runs great!
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