Customer Reviews for GE Profile 24 in. Built-In Top Control Fingerprint Resistant Stainless Steel Dishwasher with Microban Technology, 42 dBA

Hello - Thank you so much for taking out some time to connect and share your review. We're sorry to hear about some of your items not cleaning well. That is not the kind of experience we expect. We are going to share one of our support articles that goes over some tips that can help with getting the best cleaning performance. This way you can get the most out of your new dishwasher. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933). Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances

Hello, Thank you so much for taking the time to connect. We're so very sorry to hear that your new dishwasher isn't operating properly due to an error. We certainly understand how disruptive something like this can be and we appreciate you taking the time to let us know. Your comments are extremely important and will be considered by our product design team for review. We do see that a service appointment was scheduled and we're more than confident that the issue will be resolved. Please let us know if there is anything else we can assist with. We're always ready to help! Best wishes. - Tierra@GEAppliances

Hello there! Thank you for taking the time to leave us a review. We are so sorry that this dishwasher has not lived up to your expectations due to the internal design of the racks. This is definitely not the consumer experience that we strive for, and we will be sure to pass this feedback along to our product design teams for review. We appreciate you choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances

Hi, Thanks so much for taking the time to share how things are going with your dishwasher! We appreciate the feedback. Your comments are extremely important and will definitely be considered by our product design team. We're so glad to hear that the unit cleans well. That's great news! Please let us know if there is anything we can assist with. Best wishes, from your friends at GE Appliances. - Tierra@GEAppliances

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you are having issues with your dishwasher and we want to ensure you receive the assistance you need. Know that an agent will be reaching out by email to provide a better service to you. Please feel free to keep an eye out for that and get back to us when you can. -Charlie@GEAppliances

Hi there, We appreciate you taking the time to leave us feedback. We are so sorry to hear that your dishwasher bottom rack keep falling off the track and we're happy to provide guidance. The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40 We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances

Hi there - We're sorry to hear about your disappointment with this dishwasher. We understand how frustrating it can be when an appliance doesn't meet expectations, and we apologize for any inconvenience this has caused. We're always searching for opportunities to improve and will share your thoughts on the cycle times with our team for consideration. We encourage you to try the troubleshooting tips on page 22 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/bd/bdd2a7fc-8e87-44e3-90a2-798d817e15da.pdf. If these tips do not work, please take advantage of your warranty with us by calling 1-800-432-2737. We look forward to helping you soon! -Kacie@GEAppliances

Good afternoon, Thank you for taking the time to provide a review on your new GE Appliances built-in dishwasher. We are sorry to hear that the dishwasher is noisier than you anticipated, and you are not completely satisfied with the rack design and how the dishes fit in the dishwasher. Your feedback ensures that our product design teams are aware of any changes we can make to improve the overall performance and convenience this appliance has to offer. You can find information on how to adjust the upper rack on page 13 of the owners manual at the link below: https://products-salsify.geappliances.com/image/upload/s--naYED2k---/jhwl0efhhuz7hitwmwqx.pdf?_ga=2.4334899.1087125642.1699904437-1100713441.1674245189 Thank you for your review! -Devin@GEAppliances