Customer Reviews for GE Profile 30 in. Gas-on-Glass DownDraft Gas Cooktop in Stainless Steel with 4 Burners

Internet #205974864

Model #PGP9830SJSS

Store SKU #1001398091

  • 11,500 BTU all-purpose burner
  • 4 gas cooking burners cooks foods quickly and evenly
  • Contact your local store with Order # to schedule installation

Customer Reviews

  • 4.2
    out of 158 reviews
  • 82% recommend this product
5star-icon86
4star-icon40
3star-icon11
2star-icon10
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Showing 1-10 of 158 reviews
Propane Ready - Replaced the same model from 2004
This unit was so good for 16 years, we decided to just get the newest version. We like the flat black grills and flat black vent cover versus the glossy ones we had before. The regulatory/safety stickers are ridiculous on the glass service but they came off with Goo Gone, but we had to spend an extra 20 minutes getting those off. With propane it's a great cook top. We don't have kids or pets so cleanup is a snap. If I had kids with fingerprints and messes, be ready to work to keep this one shiny. Here is the old one and the new one in the pics. Also if you are doing Propane I included a snapshot of the regulator.
by Starkie
Cast iron grill too high
Do not like glass top liked my wells better as top up too high
by Sanker
Great looking
This stove is so good looking, love the downdraft, takes out any food smell
by BRow
Nice look, works great.
Selected this to replace 21 year old existing GE stove-top. The only thing is I choose stainless steel. The cooktop is black with a 1 inch strip of stainless steel around the edges. It is easy to clean but difficult to look clean with the shiny black ceramic top. It should not be listed as stainless.
by CoalChef
Installation was delayed due to manufacturing specs not accurate regarding how the depth of the u...
Installation was delayed due to manufacturing specs not accurate regarding how the depth of the unit in the cabinet. Required two additional pieces of bends to allow the blower to get installed. Help line of Home Depot was NOT helpful. Had to go back into the store and get employee to work with parts online to order necessary parts. Took an additional week. Stove top works fine and is nice looking. Installation just a drag.
by Cooktop
2 people found this helpful
Easy install
I had this cooktop for 15 years. When it started acting up i purchased the same model. Love it
by ConcWalls
Love the flat surface for cleaning!
Upgraded from older cooktop. This one the downdraft works so much better. Ease of cleaning with flat surface.
by LTMcG
Response from GE_AppliancesFeb 19, 2021
Hello LTMcG - Thanks for your feedback. We're glad you are happy with your new cooktop purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thanks for making GE Appliances a part of your home! We appreciate your loyalty! Olga@GEA
Attractive unit easy installation
Easy instructions to follow, only issue i had was configuring the existing duct to the previous Jenn Air downdraft. There was a problem with the blower which had a loose blower assembly. Could not take apart and fix and GE Service was quick to respond with a new assembly. After that everything worked fine.
by TYing
Excellent cooktop
Great product. As compared to price a great product.
by AbdusS
Ignighter Problems on the front right burner
Nice appliance, however we received a defective cooktop the Ignighter on the front right burner does not spark
by kurt6208
Response from GE AppliancesJan 28, 2021
Hi kurt6208, we're sorry you're having igniter problems. We know how this can put a damper on the joys of having a brand new cooktop so we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm - We're glad to have you in our GE Appliances family. - Guy@GEA
Showing 1-10 of 158 reviews