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Customer Reviews for GE Profile 30 in. Radiant Electric Cooktop in Black with 5 Elements with Rapid Boil

Internet #205974870

Model #PP7030DJBB

Store SKU #1001398222

  • Power boil setting quickly boils water with fast, intense heat
  • Control 2 elements simultaneously with sync burner
  • Melt setting gently melts delicate food without burning

Customer Reviews

  • 4.2
    out of 287 reviews
  • 76% recommend this product
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Showing 1-30 of 287 reviews
Great Features
The wife wanted a built-in cooktop. This is exactly what she wanted.
by
    • Recommended
    Great features
    Easy to use and love that it has 5 burners and cook a lot more.
    by
      • Recommended
      GE cooktop 30 inches five burners.
      Easy to use. Very thing in this cook top is simple.
      by
        • Recommended
        Fit perfectly, looks great, and heats up fast!...
        Fit perfectly, looks great, and heats up fast!
        by
        • Verified Purchase
        UPDATE
        WE PURCHASED THIS COOKTOP IN MARCH 2021. INITIALLY I WROTE A STELLAR REVEIW. LOOKED GREAT .I WAS LOOKING FORWARD TO USING IT . AT FIRST I THOUGHT IT WAS A LEARNING CURVE. REALITY SET IN. FIRST AND FOREMOST IT IS EXTREMELY DIFFICULT TO CLEAN AND IMPOSSIBLE TO GET IT LOOKING POLISHED. FOR SOME REASON THE AREA AROUND THE KNOBS WERE ALWAYS SMEARY DESPITE TAKING THEM OFF EACH TIME TO CLEAN . I EVEN WENT ON YOUTUBE LOOKING FOR HELP NOT SURPRISINGLY THERE WERE MANY SHARING MY FRUSTRATIONS . CALLING THE COMPANY REALLY DIDN'T HELP EVEN THOUGH I USED THE PRODUCTS THEY RECOMMENDED. THE COOK TOP IS ONLY4 MONTHS OLD AND IT LOOKS AWFUL THERE ARE PERMANENT WHITE STAINS THAT SEEM TO BE UNDER THE GLASS ITSELF. I AM VERY DILLIGENT ABOUT KEEPING THINGS CLEAN AND I EVEN WENT OUT AND BOUGHT NEW POTS AND PANS AS THERE IS A LIST OF MATERIALS SUGGESTED AS NOT TO USE. DESPITE ALL THIS THERE ARE WHITE STAINS THAT WILL NOT GO AWAY AND THE STOVE TAKES LONGER TO CLEAN THAN IT DOES TO MAKE AN ENTIRE DINNER.ON TOP OF THAT COOKING ON IT IS A CHALLENGE NOT EASY TO GET A SIMMER AND LOW HEAT IS NOT LOW . THE SYNC BURNERS ARE PRETTY USELESS IF YOU WANT TO USE A GRILL TRAY. SORRY GE I HAVE BEEN LOYAL TO THE BRAND FOR 40 YEARS I AM TRULLY DISSAPOINTED IN THIS STOVE
        by
          1 found this review helpful
          At least it gets hot.
          I can't stand this stove top. Within a week of installation it has very fine scratches from the pots. My pots are nearly new Calphalon. The stovetop is a nightmare to clean and then polish. I will say this is my first and only Ceramic stovetop, if you are a normal cook who drips, over boils , splashes, or fries know wipe up is relatively easy it will smear and have to be polished every time you use it. I have better thing to do but I won't leave a streaked mess sitting.
          by
          Response from GE AppliancesJul 6, 2021
          Hello, Thank you so much for sharing your thoughts with us. We're so sorry to hear how easily the cooktop scratches and know that can be aggravating. We'll be sure to share your comments with the development team for future improvements. Hope you have a great day! Mike@GEA
            Nice cooktop
            Using for the last 3 weeks and has been great. Easy too clean and heats up quickly.
            by
              • Recommended
              Stove
              Love the burners. How you can use in each burner for large or small pots. If it’s a large pot you can turn each burner entirely vs. a small pot you get to use the smaller part if the same burner. And it’s quick!!
              by
                • Recommended
                No 12 in burners, hard to cook on with the knobs in front, hard to keep clean.
                No 12 in burners, hard to cook on with the knobs in front, hard to keep clean.
                by
                Response from GE AnswersJul 1, 2021
                Hi there,

                We're so sorry to hear that you are not satisfied with your cooktop. We do understand how not having the correct size burners and the knob location can be difficult. We'll be sure to pass this information to our product team for future developments. Have a great one! Mike@GEA GE_Appliances
                • Verified Purchase
                Excellent Upgrade
                Having a great time cooking on this new range. Still learning features.
                by
                  • Recommended
                  Good basic
                  Great basic cooktop. Sturdy. Good looking, lots of burners
                  by
                    • Recommended
                    Cook Top Surface
                    I purchased this stove top about 2 months ago. The stove itself works great, but I'm not the top does not clean up well. I have been using a recommend product to clean the stove top but I already have marks that will not come out.
                    by
                    Response from GE_AppliancesMay 12, 2021
                    Hi, Thanks for your purchase! We're so glad to hear your cooktop is working well and are sorry to hear you're having trouble with keeping the glass surface clean. Here are some helpful tips that should make keeping it clean a bit easier.https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244 Please let us know if you have any other questions. Best wishes. - Sharon@GEA
                      GE Profile good fit
                      We replaced all of our 20 year old GE Profile appliances with new Profile without any renovations required
                      by
                        • Recommended
                        Sleek look!
                        Very expensive...only lasted 4years before needing to be replaced and very, very hard to keep clean.
                        by
                        Response from GE_AppliancesApr 28, 2021
                        Hi, Thanks for your review. We're deeply sorry to hear your cooktop experience wasn't a good one and we'll be sure and share your comments with our product design team. We hope you will continue purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. We wish you all the best! - Sharon@GEA
                          AWESOME
                          easy to clean and use low profile and easy to install too
                          by
                            • Recommended
                            Great features!
                            This cooktop GEprofile has great features and replaced our old GEprofile cooktop that we had for 22 yrs!
                            by
                              • Recommended
                              Great cooktop
                              Very happy with cooktop. Love the features. Easy to clean. Like having element controls in front of cooktop
                              by
                                • Recommended
                                Cooktop
                                I replaced a GE cooktop with this new one. After only about 5 uses the top was discolored and burners fo not cook evenly.
                                by
                                Response from GE AppliancesApr 26, 2021
                                Hello there, we're very sorry to hear your cooktop became discolored and that your burners weren't cooking evenly. This is certainly not the expectation we have for our customers so we'll be sure to take your comments into consideration for future reference. For the burners, we recommend disconnecting power to the unit for 2-3 minutes to reset the controls. In addition, we recommend following our cleaning recommendations here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244 We're wishing you the best. Guy@GEA
                                  Ceramic tops too hard to clean
                                  Several complaints with this cooktop. First, the notion of a ceramic top looks great in the show room, but is difficult to maintain. A cooktop surface should allow scrubbing with kitchen cleaners, not require a special cooktop cleaner. Cooktop layout is not optimum. The biggest burner is located center rear, behind the knobs. For a short cook, this mean you cannot see into a large pot placed on the big burner. Knobs should be out of the way on a side, not front center.
                                  by
                                  Response from GE_AppliancesApr 2, 2021
                                  Hi, Thanks for sharing your feedback! Cleaning with ceramic cooktop cleaning cream after each use of the cooktop will keep it looking new and easy to clean. Here are some great cleaning tips you may find helpful: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244 We'll be sure and share your comments about the cooktop layout with our product design team to aid us with future product design. We're wishing you the very best! – Sharon@GEA
                                    Rating provided by a verified purchaser...
                                    Rating provided by a verified purchaser
                                    by
                                    • Verified Purchase
                                    great features
                                    I had old GE profile model that was discontinued and found this model has more features.
                                    by
                                      • Recommended
                                      Huge design flaw
                                      Poor design and poor materials Very disappointing that the fine print of the manual says “don’t spill on cooktop or it can potentially cause pitting of the finish. Especially sugary foods.... Who cooks and never spills anything?!! No matter how careful you are, spills still happen!! What poor design and shame on a bunch of engineers for putting out a product that only looks good for a minute. DO NOT PURCHASE THIS COOKTOP, you’ll only be wasting your $$
                                      by
                                      Response from GE_AppliancesMar 30, 2021
                                      Hi there - Thanks for taking the time to write a review. We hate to hear that you aren't pleased with your cooktop. This isn't the owner experience we would want for you and we do apologize for any inconvenience. The following link provides a few cleaning tips that we believe will be helpful. You can view this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244. We truly appreciate your feedback and we'll be sure to pass this along to our engineering team. Thanks again! -Mikayla@GEA
                                        Some concerns
                                        I like the look of the product and am satisfied with its performance, especially like the power boil feature. But it is so very difficult to keep clean! Even a small drop of clean water makes a mark. I find I am spending a lot more time cleaning my stovetop than I thought I would. A suggestion: include a cleaning kit (Ceramabrite makes one) with the purchase of the cook top.
                                        by
                                        Response from GE_AppliancesApr 8, 2021
                                        Hi - We are delighted to hear how pleased you are with the appearance and performance of your new cooktop. We also understand your concern with the time you're spending cleaning the cooktop surface. With that in mind, we have sent you an email requesting additional information. Please respond at your earliest convenience. We look forward to hearing from you. All our best! Vikki@GEA
                                          Great Design and easy to operate
                                          The cooktop is very well designed with ease of operation and maintenance
                                          by
                                            • Recommended
                                            A lot of workspace in 30" space.
                                            It performs the way I expected and am glad I made the purchase.
                                            by
                                              • Recommended
                                              Lovely looking, fast heating!
                                              Everything you expect, only issue I have is that the heating dials are really tough to clean around. My wife insisted on these rather than the touch buttons but I would defo prefer the buttons
                                              by
                                                • Recommended
                                                Love the front controls!
                                                This replaced a 20 year old cooktop. The finish is beautiful, and the heat is even and predictable. Couldn't ask for more!
                                                by
                                                  • Recommended
                                                  Rating provided by a verified purchaser...
                                                  Rating provided by a verified purchaser
                                                  by
                                                  • Verified Purchase
                                                  Broke after a month
                                                  Lights stopped working after a month and horrible to clean. Tried to return it and GE would not allow me to.
                                                  by
                                                  Response from GE_AppliancesFeb 11, 2021
                                                  Hello Timothy1434 - We apologize for the issues you've had with your cooktop and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number, current email address and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
                                                    Shiny but streaky
                                                    Looks great with my new countertops, but keeping it clean is tricky. White ceramic stove top was easier to keep clean. Controls in front and 5 burners have proved to be helpful.
                                                    by
                                                      • Recommended
                                                      Showing 1-30 of 287 reviews

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