We are thrilled with the way this machine works. The controls are sleek and not gadgety, the available options, like half-load wash (top or bottom), delay wash, not to mention all the loading features. The flatware rack has a dedicated under tray spray, there are bottle wash sprayers, even chopstick clamps. While we wanted a delay timer to avoid the noise of a wash cycle, this unit is SO quiet, we can run it any time and even forget it's running. I have owned four different brands of dishwasher and this is the first one where I have trouble finding fault.